外企面试问题大全

Section 1 启动

1 Did you have any trouble finding us
2 How do you know about this job and organization
3 What kind of work do you want to do
4 How would your friends describe you Your professors
5 What else should I know about you
6 What are your expectations of your future employer
7 What two or three things are important to you in your new position
8 What goals have you set for yourself and how are you planning to achieve them
9 Who has had the greatest influence on the development of your career interests
10 Would your supervisor be surprised to learn that you are seeking new employment
11 How long have you been looking for a job
12 Why do you want to leave your current position
13 Have you received any offers so far
14 How far can you advance with your current employer
15 If you are so happy where you are why are you looking for another job
16 Do you know much about our company department team
17 Why would you like to work for us
18 How does this job compare with others you’ve applied for
19 What is the ideal position for you in any company
20 Based on what you know about our industry right now how does your ideal job stack up against the description of the job you’re applying for
21 If you could make a wish what would be you perfect job
22 What causes you to lose your temper
23 What two adjectives best describe you
24 What are your best professional skills
25 If you were in my position would you hire you

Section 2 历史

1 In your capacity as a _____ at _____ company what did you actually do Please provide details
2 What do you feel are the biggest challenges facing this field This industry
3 Tell me about your last (or present) job
4 What do you think it takes for a person to be successful in your particular area
5 How long have you been looking for a position
6 How have previous jobs equipped you for greater responsibility
7 What aspects of your current job would you consider to be crucial to the success of the business Why
8 What was the least relevant job you have held
9 How long will it take for you to make a contribution
10 What did you enjoy most about your last job
11 What did you enjoy least about your last job
12 What was the biggest pressure on your last job
13 Have you held other positions like the one you are applying for today If yes describe how you expect the positions to be the same
14 In what ways do you expect them to differ
15 What is the most important thing you learned from your previous experience that you would bring to this job
16 If there were two things you could change in your last job what would they be and how would you change them
17 Why did you leave your last job
18 Why do you think you were successful in your last job
19 How has you r last job changed since you’ve held it
20 Please describe your last supervisor’s management style
21 If you could make one constructive suggestion to your last CEO what would it be
22 Of all the work you have done where have you been the most successful
23 Describe to me how your job relates to the overall goals of your department and company
24 What are the most repetitive tasks in your job
25 To what extent have you automated your last job
26 What technical decisions did you have to make
27 What decisions or judgment calls did you have to make in these areas
28 What were the most important projects you worked on at your last job
29 Can you give a ratio for the amount of time you worked alone to the amount of time you worked with others
30 How effectively did your boss handle evaluations
31 Tell me about a method you’ve developed to accomplish a job What were its strengths and weaknesses
32 How many hours a week on the average do you find it necessary to work to get your job done
33 Can you describe a situation where a crisis occurred and you had to shift priorities and workload quickly
34 How do you feel about your present workload
35 How do you feel about your manager contributed to your choosing to leave your present job
36 How do you think your supervisor will react when you tender your resignation
37 Describe the most significant report or presentation you had to prepare
38 What idea have you developed and implemented that was particularly creative or innovative
39 Take me through a project where you demonstrated_____ skills
40 Tell me about a team project of which you are particularly proud and your specific contribution
41 Tell me about a difficult decision you had to make
42 What made it difficult What did you learn
43 Describe the way your department is currently organized
44 What was the hardest decision you ever had to make and how did you handle it
45 What are the most difficult aspects of your current job and how do you approach them
46 What has been your most important workrelated innovation or contribution
47 What caused you the most problems in executing your tasks
48 How do you organize and plan for major projects Recall for me a major project you worked on How did you organize and plan for it
49 What would you say are some of the basic factors that motivate you in your work
50 You’ve had little experience in _____ how do you intend to learn what you need to know to perform well in this job

第三章 工作力

1 Please take me through your professional career
2 Why have you chosen this particular field
3 What aspects of your education do you rate as most critical
4 What would your greatest business champion say about you
5 What would your greatest business adversary say about you
6 What are your longrange goals
7 If we hired you what are the top three goals you would like to see this company achieve
8 What can you do for us that someone else cannot
9 Have you done your best work yet
10 What do you like most about this job
11 What aspect of this job is the least appealing
12 How do you plan your time
13 What are three reasons for your success
14 What kind of leader are you Please provide an example
15 What is the title of the person you report to and what are his or her responsibilities
16 Think back to a time when you trained a new employee Tell me exactly what you did to train that employee and bring the person up to the job’s performance standards
17 What were the biggest decisions you made in the past six months
18 How did you go about making them and what alternatives did you consider
19 Can you describe a major project with which you encountered problems
20 How did you resolve them and what were the results
21 Describe one of the best ideas you have ever sold to a peer or supervisor What were your approach and result
22 What kinds of obstacles to completing assignments on time do you most frequently encounter at work
23 What strategies have you devised to handle such obstacles
24 How do you know you are doing a good job
25 How do you prefer to measure performance
26 Can you recall a time when you were less than pleased with your performance
27 Can you describe some projects that were a result of your own initiative
28 What prompted you to begin such projects How did they end up
29 What qualifications do you have to make you successful in this field
30 Do you prefer to speak with someone or send a memo
31 How do you motivate people
32 Give an example of a situation in which you failed and how you handled it
33 What characteristics are the most important in a good manager How have you displayed these characteristics
34 What two or three accomplishments have given you the most satisfaction
35 Describe a leadership role of yours and tell me why you committed your time to it
36 Have you been in charge of budgeting approving expenses and monitoring departmental progress against financial goals
37 What suggestions did you make in your last job to cut costs increase profits improve morale increase output etc
38 What results did you get How do you know How did you measure results
39 What would you like to have done more of in your last job
40 What specifics strengths did you bring to your last job
41 What would you consider the three most significant accomplishments in your business life
42 Think of something that you consider a failure in your career What did you learn from it
43 Can you think of an example of a lesson you learned from someone else’s mistake
44 What risks did you take in your last few jobs What was the result of those risks
45 What languages do you speak
46 What do you think differentiates you from the other applicants for this job Why
47 Why do you think you’d be a good fit for this job
48 What do you do when you are having trouble solving a problem
49 What interests you most about this position
50 Have you ever hired anyone
51 On what basis do you select a new hire
52 Describe the people that you hired on your last job Did they work out(工作进展) How long did they remain at their jobs
53 Have you ever fired anyone On what basis did you fire them
54 How would you describe your management philosophy
55 What kind of references do you think your previous employer will give you Why
56 If you have complaints about your present employers and they think so highly of you why haven’t you brought your concerns to their attention
57 The successful candidate for this position will be working with some highly trained individuals who have been with the company for a long time
58 What is the most difficult situation you have faced How did you handle it
59 How did your supervisor get the best performance out of you
60 How do you use deadlines in your work
61 How would you do this hob differently from other people
62 What personality traits do you think are necessary to succeed in this field
63 Have you thought about why you might prefer to work with our firm as opposed to one of the other firms to which you’ve applied
64 When some managers make a decision they often feel a need to defend it Can you describe a time when you changed a stated decision or opinion because you were persuaded you were wrong
65 What would you do differently in your life Your career
66 If you could eliminate one responsibility from your last job what would it be
67 After being with the same company for so long do you think it will be hard to adapt to a new organization
68 Some people feel that spending so much time at one job demonstrates a lack of initiative How do you respond to that
69 What are the advantages of staying at one job a long time
70 Since you were in the same job for such a long time you’ve probably grown very comfortable in it — maybe even a bit stale How would you cope with a new job in a company such as ours
71 You’ve changed jobs quite frequently How do we know you’ll stick around if we hire you
72 How do you explain the diversity of jobs you’ve had The positions don’t seem to be in a logical progression
73 You’ve been with your current employer for only a short amount of time Is this an indication that you’ll be moving around a lot throughout your career
74 How long will you stay here at this company
75 What strategies have you found to be successful in managing unfair criticism
76 Can you describe a time when you pushed too hard for a project to the detriment of the project
77 Give me some examples of different approaches you have used when persuading someone to cooperate with you
78 How do you cope with the inevitable stresses and pressures of any job
79 Worked effectively under pressure
80 Handled a difficult situation with a coworker
81 Were creative in solving a problem
82 Were unable to complete a project on time
83 Persuaded team members to do things your way
84 Had to take a stand on an unpopular position
85 Wrote a program (or report or strategic plan) that was well received
86 Anticipated potential problems and developed a proactive response
87 Had to make an important decision with limited facts
88 Were forced to make an unpopular decision
89 Had to implement an unpopular decision
90 Were tolerant of an opinion that was radically divergent from your own
91 Were disappointed in your behavior
92 Used your political savvy to push through a program you really believed in
93 Had to deal with an irate customer
94 Delegated a project effectively
95 Surmounted a major obstacle
96 Set your sights too high
97 Set your sights too low
98 Prioritized the elements of a complicated project
99 Lost (or won) an important contract or sale
100 Hired (or fired) the wrong person

10佳问题
1 Tell me about yourself using only oneword adjectives The first question cuts through the creative writing of the resume and the stage acting of the interview (none of which is bad merely obfuscating) The order of the adjectives is as much of a window as the adjectives themselves The candidate will hit a very detectable pause after he or she has offered up the pertinent ones (usually three to six) and them it’s time to move on to a discussion of why to each one of those adjectives Followup questions might include have you always been that way For example (name one of the adjectives) have you always been like that If not what caused you to change What are the highs and lows that each of those adjectives have brought you
2 What have been the biggest success and biggest mistake of your career
3 What was the most useful criticism you ever received
4 Describe the best person you ever worked for or who worked for you
5 If your last boss were able to wave a magic wand over your head what aspect of your performance would he or she finetune
6 If you had the opportunity to do the last ten years of your career over again what would you do differently
7 Describe the most difficult decision you ever had to make Reflecting back was your decision the best possible choice you could have made Why or why not
8 If I were to speak with your current supervisor what would he or she say are your current strengths and weaknesses
9 Take as a given that you got this job and that you have been doing it for three to six months but things are just not working out We are sitting here discussing the situation What do you think you would say about what went wrong
10 When you’ve had a really good day at work and you go home and kick back and you feel satisfied what was it about that day that made you feel really good When you have had a really bad day at work and you go home and feel upset what was it about that day that made you feel really upset

第四章 求职动机

1 What motivates you to put forth your greatest effort
2 Describe your dream job
3 What is the most important feature to you in a job
4 Please rank the following from most important to least job duties hours distance from work pay work environment
5 What has been your greatest accomplishment in a work environment and why
6 How important are external deadlines in motivating you
7 How do you feel about your present workload
8 Give me an example of a situation where you had to go above and beyond the call of duty to get something done
9 What do you do when things are slow at work
10 What have you learned from your mistakes
11 What two or three accomplishments have given you the most satisfaction Why
12 How can we best reward you for doing a good job
13 Why do you think you’ll be successful in this job
14 What makes you proud of your work
15 Tell me about a time when you went out on a limb in a job
16 How do you like to be managed
17 What kind of supervisor is likely to get the best performance out of you
18 How important is it for you to learn new skills
19 What new skills would you like to learn
20 Do you consider yourself successful
21 What are the most important rewards you expect out of your career
22 What is more important to you the salary or the challenge
23 What do you think determines a person’s success in a firm
24 Tell me about a project that really got you excited
25 Do you generally cleat your desk at the end of each day

第五章 背景
1 What distinguishes a great employee from a good one
2 Do you set performance standards for yourself
3 How do you cope with stress on the job
4 How do you know if you’re doing a good job
5 What do you need from your supervisor
6 How will you communicate your frustration when those needs go unmet
7 Would you rather formulate a plan or carry it out
8 What was the last business or management book you read and what did you learn
9 Where or to whom do you turn for help What resources do you look for in completing a task
10 What strategies do you use when you have a great deal of work to accomplish and not much time to do it
11 Describe a time when you used your intuition to good result in support of a project
12 Where would you like to go from here in your career and how do you plan to accomplish your goals
13 In what ways do you and your supervisor think alike
14 How did you handle a relationship important to your organization when it was threatened
15 How do you react when someone criticizes you
16 What do you do when you have to make an important decision
17 What does the word success mean to you
18 What does the word failure mean to you
19 How do you of about making important decisions
20 What have you learned about working well under pressure
21 Do you anticipate problems or react to them
22 Would you describe yourself as a risk taker or someone who plays it safe
23 What problems do you have getting along with others
24 Rate yourself on a scale of one to ten
25 What is your greatest strength


第六章 团队工作
1 Define cooperation
2 What kinds of people do you prefer to work with
3 What kinds of people do you find it difficult to work with
4 Tell me about a time when you said no to someone who asked you to drop everything to help them out
5 Tell me about a time when a team fell apart Why did it happen and what did you learn
6 Tell me about a job or project where you had to gather information from many different sources and then synthesize the information in support of a business challenge
7 How do you operate as a team player
8 How do you deal with people with different backgrounds and value systems different from your own
9 How do you schedule and commit to quiet time
10 Do you prefer working with others or working alone
11 What good or bad work habits did you pick up from your first job
12 How do you know when a team has met its objectives
13 Describe your approach to evaluating risk
14 What is one thing a teammate can say to you that are guaranteed to make you lose confidence in him or her
15 How do you get along with superiors
16 How do you get along with coworkers
17 How do you get along with people you’ve supervised
18 What are your teamplayer qualities Please be specific
19 What have you learned about guarding against groupthink
20 Have you developed any special techniques for brainstorming
21 Are you able to predict a people’s behavior based on your reading of them
22 Tell me about a specific accomplishment you have achieved as a participant in a team
23 Tell me about a time when your team made emotional decisions about the project What happened and how did you handle it
24 Tell me about an occasion when the team objected to your ideas What did you do to persuade the team of your point of view
25 As a team leader how much tolerance do you have for mistakes or false steps In other words if a team member wanted to do something in a way you were convinced were mistake how would you weigh the team member’s learning experience against protecting the project
26 Have you ever been in a team where people overrule you or won’t let you get a word in edgewise How do you handle it
27 In any team there will always be a range of aptitudes Not only is the spread of talents obvious but also team members are in remarkable agreement about the distribution Put any tem people in room and they will sort themselves out from top to bottom in short order My question is do you believe it is useful to the organization to formally rank team members
28 As a member of a team how do you see your role
29 As a member of a team how do you handle a team member who is not pulling his or her weight
30 Tell me about a time when you had to confront a team member
第七章 压力
1 What cherished management belief have you had to five up in order to get where you are
2 Tell me about a time when your employer was not happy with your job performance
3 Who is the toughest employer you ever had and why
4 Have you ever had to work with a manager who was unfair to you or was just plain hard to work with Please give details
5 What’s more important to you truth or comfort
6 At what time is it better to ask for forgiveness than to ask for permission
7 Have you learned more from your mistakes or your successes
8 Is honesty always the best policy
9 How has your tolerance for accepting mistakes from your subordinates changed over the years
10 You want to go swimming in a pool The water is a little colder than comfortable Are you the type of person who jumps in or do you wade in
11 Where do you think the power comes from in your organization Why
12 How will you handle the least interesting or least pleasant tasks of this job
13 What have you heard about the company or department that you don’t like
14 If you were going to be fired how would you like your supervisor to handle it
15 On what occasions are you tempted to lie
16 How have you been an agent for change in your current (or last) position
17 Your supervisor tells you to do something in a manner you are convinced is dead wrong What would you do
18 What would you do if everyone in your department called in sick
19 Say your supervisor left an assignment for you in your Inbox then left town for a week you can’t reach him and you don’t fully understand the assignment What do you do
20 There are two applicants for one job They have identical qualifications is every respect How do you decide
21 What do you want to hear first the good news or the bad news
22 What are some of the things your supervisor did that you disliked
23 If you were on a magazine cover what would the magazine be and what would the headline say
24 What kinds of things do you worry about
25 Finish this sentence I know I an taking a risk when…

10难题
1 What cherished management belief have you had to give up in order to get where you are
2 What’s more important to you truth or comfort
3 Have you learned more from your mistakes or your successes
4 Is honesty always the best policy
5 How has your tolerance for accepting mistakes from your subordinates changed over the years
6 Where do you think the power comes from in your organization Why
7 On what occasions are you tempted to lie
8 Is the customer always right
9 If you could organize the world in one of three ways—no scarcity no problems or no rules—how would you do it
10 Should all business relationships have fixed terms that is expiration dates

第八章 富含思想问题
1 What was the last product or service you saw that took your breath away
2 What’s the most significant compliment anyone has ever paid you
3 How has your perspective of quality evolved over your career
4 Is the customer always right
5 How would you finish this sentence most people are basically…
6 If you could organize the world in one of three ways —no scarcity no problems or no rules—how would you do it
7 Who has been a major influence in your life
8 How has your tolerance for accepting mistakes from your subordinates changed over the years
9 Have you learned more from your mistakes or your successes
10 What’s the unwritten contract between you and the people who report to you
11 How have you benefited from your disappointments
12 Can you suggest three reasons why manhole covers are round
13 We are sending you on an assignment in Santa Barbara California You have an unlimited expense account What kind of car are you going to rent
14 Are you the type of person who likes to make lists or strike items off lists
15 What would you do if your boss gave you a direct order to pursue a policy that you disagreed with
16 What if the board of directors was reviewing a policy that would make such an activity improper but hadn’t ratified it yet
17 What would you do if you saw a peer taking office supplies home
18 Describe a situation where your work or an idea was criticized
19 The business world is full of euphemisms What’s your current favorite
20 Should all business relationships have fixed terms that is expiration dates
21 Is there anything positive to be said about conventional wisdom
22 What did you accomplish at work the day before yesterday—in detail
23 What’s the difference between a manager and a leader
24 What is your philosophy of mentoring
25 This is a roleplay question You are a consultant hired to assess me and the organization Based on your observations at this interview describe my operating style and those of all the other people you have met Finally tell me how I could improve the organization

第九章 钱问题
1 Can you review your salary history for me
2 What salary excluding benefits are you making now
3 How can we best reward you
4 What kind of salary reviews or progress would you expect in this company
5 In your professional opinion how much do you think a job like this should pay
6 What do you think you’re worth
7 Why do you think you’re worth that
8 How do you think your compensation should be determined
9 What value can you add to our organization
10 How much money do you want to be making five years from now
11 How much did you make on your last job
12 What sort of salary are you looking for
13 Would you be willing to work for less
14 What was the last raise you got Were you satisfied
15 How would you justify a raise to your current supervisor
16 The salary you’re asking for is near the top of the range for this job why should we pay this much
17 How would you feel if a person reporting to you made more money than you
18 Is money the most important aspect of the job for you
19 What do you think of a process where subordinates have a say in the compensation of their supervisor
20 What salary do you expect to make in this position What do you base that figure on
21 Have you ever worked on commission Tell me about it
22 Why aren’t you making more money at this point in your career
23 On what criteria do you believe you should be evaluated and compensated
24 How important are stock options or deferred payment plans to you
25 What noncash aspects of your compensation are important to you

第十章 评估具体技
1 What extracurricular activities were you involved in What made you choose those Which of them did you most enjoy and why
2 What led you to select your major Your minor
3 Which of your courses did you like the least
4 Was there a course you found particularly challenging
5 If you were to start college over again tomorrow what is the course you would take Why
6 In college how did you go about influencing someone to accept
7 Based on what you know of the job market which of your course were the most useful The least
8 What advice would you give to a college student intending to go into your field
9 What are your most memorable experiences from college
10 Why don’t I see internships or workstudy experiences on your resume
11 In what courses did you get your worst grades Why How do you think that will affect your performance on the job
12 Why did you decide to go to college
13 How was your college education funded
14 What percentage of your college did you pay for and what sort of jobs did you have while you were in school
15 What percentage of your college did you pay for and what sort of jobs did you have while you were in school
16 Tell me a little about some of your extracurricular activities that would assist you in this job
17 Why are you working in a field other than the one in which you have a degree
18 What have you done to stay current in your field
19 Are you satisfied with the grades you received in school
20 Do you think your grades accurately reflect your ability
21 Have you ever received a grade lower than you expected If so what did you do about it
22 Have you ever been put on the spot by a professor or adviser when you felt unsure of yourself How did you handle it
23 What competitive activities have you participated in What did you learn from participation in competitive activities
24 Has competition had any positive or negative impact on your accomplishments How
25 What’s one management lesson you learned in college
26 Why do you want to get into this field
27 I see that you do not have very much organizational work experience What qualities do you have that especially qualify you for this position
28 Your resume does not list any job experience in the past few years Why not
29 Why would you want to leave an established career at your present employer for an essentially entrylevel position
30 What specifically have you done that shows initiative
31 What are the reasons for your success
32 What are some of your pet peeves
33 Which of your skills can stand improvement at this time
34 Who (what) has been a major influence in your life
35 Are you a selfstarter Can you give me an example
36 Can you think of a challenge you faced How did you deal with it
37 Under what conditions have you been most successful
38 Tell me about a time when you had to pull a team together quickly
39 How specifically do you contribute toward an environment of teamwork
40 What can you do to build teamwork here
41 What has been the employee turnover in your department over the past two years
42 How do you define employee morale
43 What programs have you implemented to build morale among those reporting to you
44 How do you keep your staff informed of new developments and organizational decisions
45 Describe the relationship you feel should exist between a supervisor and those reporting to him or her
46 Have you ever had to make an unpopular management decision Tell me about one of those decisions and how you handled it
47 How do you go about assigning and scheduling projects and assignments
48 Describe your leadership style for me
49 How do you measure your success as a leader
50 How do you determine which individual’s need additional training
51 What training have you offered other people How do you measure its impact
52 If you are hired for this job how will you approach the first thirty days
53 Do you believe in the value of strategic planning
54 What is the most intellectually challenging thing you are looking for in a job and why
55 How did you prepare for this interview
56 What do you do when you know you’re right and others disagree with you
57 Finish this sentence successful managers should…
58 What are the advantages of diversity in the workplace
59 What does the term time compression mean to you
60 What does the term total quality management mean to you
61 Other than money (which is a given) what do you believe motivates people
62 Can you give me three elements of your personal code of ethics for the workplace
63 What experiences do you have in your background that show you are capable of creative risk taking
64 What were your most memorable accomplishments in your last job
65 Did you inaugurate any new policies (or systems) in any of the positions you’ve held
66 What is the most difficult thing you ever tackled How did you approach the problem
67 What work is the most monotonous for you
68 What does the term global competition mean to you
69 Tell me what you think would be some good approaches to developing overseas markets during the next three years especially considering the state of the dollar in today’s international markets
70 Describe the most significant internal control weakness you ever identified and what you did to remedy it What were the results
71 Describe the most significant accounting operations reengineering project you have led What were the results
72 Do you perform employee salary reviews If you do what is your approach
73 Tell me how you go about creating an annual budget
74 What problems do you have in staying within your budget
75 Distinguish between planning for the short mid and long term
76 How do you quantify the results of your activities as a manager
77 Have you ever completed a formal Returnoninvestment calculation on a strategic investment Please provide details
78 Which spreadsheet programs do you prefer to work with
79 How do you deal with unanticipated expenses Can you give an example
80 How do you evaluate the budget in your present position
81 Tell me about a time when you underestimated a budget and had to ask for additional moneys
82 Did you ever have to restructure your budget in the middle of the fiscal period What approach did you take
83 How would you create a budget in the position for which you are applying
84 If we adopt a 401 plan how often would you perform discrimination tests
85 What’s the hardest thing about being a leader
86 Are you a mentor to anyone Who What is your philosophy of mentoring
87 What does the word success mean to you
88 What does the word failure mean to you
89 Describe a problem that you solved using employee involvement
90 Tell me about the most difficult employee situation you ever had to handle What did you do and what was the result
91 Tell me about an employee who became more successful as a result of your management
92 Describe your system for controlling errors in your own work and the work of your staff
93 Which management gurus do you find most interesting
94 What do you want to be doing five years from now
95 What are your most important longterm goals
96 Describe the people that you hired on your last job Were they successful How long did they stay with the company
97 What has been your experience with major expansion or reduction of force
98 How many immediate subordinates have you selected in the past two years How did you go about it Any surprises or disappointments
99 How many immediate subordinates have you removed from their jobs in the last few years
100 How do you feel your subordinates would describe you as a delegate
101 Some managers keep a very close check on their organizations
102 What have been the most important surprises you have noticed from things getting out of control
103 Let’s talk about standards of performance How would you describe your own standards What would your subordinates say What would your boss say
104 Sometimes it is necessary to issue an edict to an individual or the entire staff Do you have any examples o recent edicts you have issued
105 What specific behaviors do you think contribute to your effectiveness as a supervisor
106 From an opposite viewpoint what behaviors do you think might interfere with your effectiveness as a supervisor
107 In what respects do you feel you have improved most as a supervisor during the last few years
108 Some managers are quite deliberate about such things as communications development and motivation Do you have examples of how you addressed these areas
109 How would you characterize your relationships with your last three supervisors Any patterns
110 Some managers are shortfused and impatient in their reactions How would you describe your own patience
111 Most of us can look back upon a new idea a new project or an innovation we feel proud of having introduced Would you describe one or two such innovations you are particularly proud of
112 What are the legitimate uses for office gossip or the rumor mill
113 How would you handle a subordinate who deliberately went about a task in a way that contradicted your instructions yet were wildly successful
114 Your boss is going on vacation for a month and although it isn’t in your job description to do so she asks you to work for another manager in her absence what would you say and do
115 Are you prepared to fill in for someone who has different even lowerlevel responsibilities
116 Describe a time when you unfairly got caught up in office politics
117 Can you sell me on our product or service
118 What strategies do you employ fro finding common ground with your customers
119 Can you give an example of how you are able to be positive about a product even when discussing a negative
120 Have you found it helpful to take motes when talking to a customer How
121 If I were a prospect what clues about me does this office give
122 What strategies do you use to repeat the customer’s key concepts back to him or her during a sales pitch
123 How do you turn an occasional buyer into a regular buyer
124 Have you ever taken over an existing territory or desk What was the volume when you started What was it when you left
125 What have you learned about using sales incentives to promote sales
126 What strategies do you use to plant questions in your customer’s mind
127 When is it appropriate to ask a prospect How much do you want to spend
128 Tell me about a time you adjusted your approach to a prospect based on their body language
129 Tell me about a time when you followed up with a reluctant prospect and still failed to get the order
130 Talk about a time when you overcame your own mental block or prejudices to make a sale
131 Can you talk about a sales incentive program that motivated you
132 Who are the motivation gurus you find most interesting
133 When was the last time you sent a thankyou note to a customer
134 How do you try to show each customer that he or she is important
135 This job requires a large amount of travel Do you think you have the ability and willingness to keep up
136 When you coldcall a prospect what obstacles do you expect the clerical staff to put in your way
137 When you telephone a prospect what strategies do you use to get past the secretary or receptionist
138 Where do you find your telephone leads
139 What do you despise about telephone sales
140 How do you qualify a prospect
141 How do you overcome the difficult periods that face everyone in sales
142 How long does it usually take you from initial contact to sales closing
143 What is your ratio of initial contacts to actual sales presentations
144 What percentage of your sales calls result in sales
145 How would you go about identifying customers in a new market
146 What do you think about prospecting for customers or developing new markets in cyberspace
147 Tell me about a time when you almost lost a sale and worked hard to get it back
148 What are the five most common objections you face and how do you deal with them
149 What was the most surprising objection you have ever received and how did you handle it
150 What’s your definition of customer service
151 Can you tell me about a time you took the steps necessary to resolve a problem although it wasn’t technically your responsibility
152 Name one way in which you have provided extraordinarily good service — above the call of duty — to a customer or client
153 Describe a situation where you had to go an extra mile for customers
154 Give me an example of a time when you went out of your way to meet an agreement
155 In your current job who are your customers
156 If you had a customer who was complaining about poor service how would you handle it
157 At your last job how often did you take a survey of customer satisfaction
158 Tell me about your worst customer service dilemma and how you overcame it
159 What strategies have you learned to encourage customers to pay on time
160 Can you tell me about a difficult collection problem and how you dealt with it
161 What strategies have you evolved to listen to emotional customers without getting hooked
162 Speak about the customer’s personal zone and how you use it
163 How do you deal with customers who think they are right even when they are wrong
164 What is the customer service attitude at your present organization
165 How have you handle customers who take advantage of sales support staff
166 What is the most significant improvement in customer service that you have achieved in the last year
167 What’s one thing we at this company could do to make our customers even more satisfied with us
168 What experience have you had in making oral presentations How do you rate your skills in this area
169 At what times do you have trouble communicating with people
170 How would you compare your oral skills to your written skills
171 When you are assigned to work with new people how do you go about getting to know them how they work and what their strengths and weaknesses are
172 Tell me about a work situation that required excellent communication skills
173 Can you recall a time when you persuaded someone who initially disagreed with you of the correctness of your position
174 How often of you communicate with the person who receives the output of your work
175 What’s one thing that should never be communicated in a memo or email
176 What are some examples of important types of decisions or recommendations you are called upon to make
177 Would you describe how you went about making these types of decisions or recommendations With whom did you consult
178 Tell me what you have learned about reducing employee turnover
179 What organizations do you see as this company’s chief competition Can you compare and contrast the organizations
180 What do you do to make the people around you fell important appreciated and respected
181 How do you prioritize your time
182 What decisions are easiest for you to make and which ones are more difficult
183 Most of us can think of an important decision which we would make quite differently if we made it again Any examples from your own experience
184 Most of us become more astute decision makers as the base of our experience broadens In what respects do you feel you have improved as a decision maker
185 Describe a situation that required you to use factfinding skills
186 Tell me about a complex problem you had to deal with
187 Tell me about a time when you failed to reach a goal
188 How many projects can you handle at a time
189 Think of a crisis situation where things got out of control Why did it happen and what was your role in the chain of events
190 Give me an example of a time when management had to change a plan or approach to which you were committed How did you feel and how did you explain the change to your team
191 Do you sue an activity chart to track the flow of the activities necessary to reach your goals
192 What project management methodologies have you found most effective
193 I’m interested in how you do your planning What planning processes have you found useful and how do you do about implementing them
194 In what ways have you improved in your capacity for planning
195 Tell me about a job or project where you had to gather information from many different sources and then create something with the information
196 What do you do when there is a decision to be made and no procedure exists
197 What have you learned about using deadlines to motivate people or teams
198 Tell me about a time when rather than following instructions you went about a task in you own way What happened Would you do it the same way if you had to do the task over again
199 Can you think about a specific situation where you prevented a problem before it occurred
200 What do you do to welcome and orient new hires into your department or team
201 If you were hiring someone for the job you are interviewing for what three qualities would you look for
202 What questions would you ask or what techniques would you use to establish that the person was willing to do the job
203 How many people have you hired in the past two years
204 Do you have a favorite interviewing question
205 Tell me about how you would budget for recruiting
206 What has your experience been with retaining recruitment firms
207 How do you handle personnel evaluations
208 What’s the first thing you look for no a resume or application
209 How do you go about checking references
210 Tell me about your biggest hiring success
211 Tell me about your biggest hiring mistake
212 How could we improve the hiring process we are using to select a person for this position
213 To what do you attribute turnover
214 Is turnover always detrimental
215 What programs have you found to be successful in retaining employees
216 What is your concept of discipline
217 What are the typical problems and grievances that your staff brings to you
218 How do you handle them
219 How do you maintain discipline within your department or team
220 Tell me about a time when you had to discipline a subordinate
221 What was the most common cause of termination at your last organization
222 Have you thought about violence in the workplace What strategies have you evolved to address this problem
223 How do you keep abreast of new developments in information technology
224 Describe a situation in which you were able to enhance the usefulness of information in an existing mainframe system and increase your employer’s productivity
225 How has your conception of information systems quality evolved over the years
226 Describe successful strategies for software testing that you have employed
227 What metrics can be used to measure user satisfaction with IT
228 What strategies do you recommend for organizations facing the year 2000 problem
229 How would you reinvent our business from an IT perspective if you had a blank piece of paper and no resource constraints
230 We know that fourth generation languages have many benefits Which of these benefits do you find most compelling Why
231 How can you tell a good program from a bad one
232 Info World Magazine recently suggested that clientserver computing is dead Do you agree and if so what killed it
233 What is the future of the mainframe in a world of distributed desktops
234 Describe the most significant business process reengineering project you have led What were the results
235 Distinguish between the Internet and the Intranet
236 What is the chief benefit of an objectoriented application development paradigm
237 Describe the central attributes of the object paradigm How does encapsulation or polymorphism contribute to the technology’s effectiveness
238 Why has computerassisted software engineering (CASE) a technology which offered so much promise generally not met the high expectations set for it
239 Which Rapid Application Development (RAD) methodology do you find most interesting or effective
240 Describe a data migration project you led What were the results
241 I see that you have listed java Pascal COBOL and C++ as the programming languages with which you’re familiar Would you take a moment to rank them according to your skill level
242 What structured programming methodologies have you found most effective
243 Please describe the most difficult task you ever had to perform using tool X and describe how you managed to accomplish it
244 Which computer trade shows do you regularly attend and what do you get from them
245 Have you ever presented at an industry trade show or seminar
246 Have you published anything on IT
247 Describe your participation on an IT steering committee What was the challenge What was your role And what was the outcome
248 With respect to the IT steering committee what technology did you choose Why How did it work out
249 Do you have any experience with Rapid Application Development Tell me about an application developed using this approach
250 Have you participated in the design and deployment of a Web site
251 Do you have an Email address or a personal Website

第十章 结束面试
1 Well based on what we have discussed how do you feel about this job
2 Do you have any questions
3 Is there anything else I should know about you
4 I’ve interviewed several very good candidates and I will admit that you are one of them What single message would you like me to remember that will convince me that you are the one we should hire
5 How do you feel you performed during this interview
6 What have you been able to learn about our firm and our senior management
7 What implications have you drawn from the information
8 When can you start
9 Are you willing to travel
10 Are you willing to relocate
11 May I contact your present employer and references
12 Is there anything you’d like to know about the job that would help you to do it better than anyone else could
13 If there were one reason why we should select you over the other applicants what would that be
14 Our time is about up Is there a final point you would like to make
15 Do you want this job Then why through our entire discussion have you not asked for it

第十二章 问题方面
1 How would you finish this sentence most people are basically…
2 Tell me about a time when your employer was not happy with your job performance
3 Have you ever had to work with a manager who was unfair to you or was just plain hard to work with
4 How would you define a difficult manager
5 Have you ever been in a dispute with a supervisor What was it about and how was it resolved
6 Can we check your references
7 What kind of references do you think your previous employer will give you Why
8 How do you deal with coworkers or supervisors who do not show you proper respect
9 What cause you to lose your temper
10 How do you dandle rejection
11 What are some of your pet peeves (常抱怨问题)
12 Which of your skills can stand improvement at this time
13 What problems do you have getting along with others
14 What are some of the things your supervisor did that you disliked
15 Were you ever dismissed from a job for a reason that seemed unjustified
16 What kinds of things do you worry about
17 What are some of the things that bother you
18 If I were to call your supervisor today how would he or she describe you
19 Can you identify some weaknesses for which you need to compensate
20 Can you name three new skills techniques or methodologies you learned in the past 12 months
21 What do you do when your boss loads you down with a great deal of work and not enough time to do it in
22 What do you do when there is a decision to be made and no procedure exists
23 Are you generally lucky or unlucky
24 What aspect of your performance in your last job were you the most proud of
25 If you were going to be fired how would you like your supervisor to handle it

第十三章 求职者问题
1 By what criteria will you select the person for this job
2 Why is the position open
3 What happened to the last person holding this position
4 What duties and responsibilities does this job entail
5 Where does this position fit into the organization
6 What kind of person are you looking for
7 When was the last person promoted
8 What are the ideal experience and skill set for this position
9 To whom would I report
10 What problems might I expect to encounter on this job
11 What is the normal salary range for this job
12 Tell me about promotions and advancement in this company
13 Why are you not filling this position from within
14 What are your expectations of the person hired for this job
15 What are the three most significant things that need to be accomplished in this position in the first year and what are the major hurdles
16 What is the work environment like day to day
17 How many people will I supervise What are their backgrounds
18 Who has the final say in this hiring decision
19 Is there anything else I should know about this company
20 Are there any aspects of my background or skills that you would like to hear more about
21 Is there a job description May I see it
22 How much freedom would I have to determine my work objectives and deadlines
23 What kind of support does this position receive in terms of people and resources
24 How would my performance be measured and how is successful performance usually rewarded
25 Can you describe your organizational culture

第十四章 初级水问题
1 Based on what you know of the job market which of your courses are directly transferable to this job
2 Do you feel your grades are an accurate reflection of your work If not why not
3 In college how did you go about influencing someone to accept your ideas
4 Have you ever been put on the spot by a professor or adviser when you felt unsure of yourself How did you handle it
5 What competitive activities have you participated in What did you learn from participation in competitive activities
6 What’s one management lesson you learned in college
7 Why do you want to get into this field
8 What are your career goals and how do you plan to achieve them
9 I see that you do not have very much organizational work experience What qualities do you have that especially qualify you for this position
10 What specifically have you done that shows initiative

第十五章 求职者会问外问题
1 Would you mind if I took notes during the interview
2 What are your plans for company expansion
3 How many employees would I supervise
4 Can you tell me why this position is available What became of the person formerly in this position
5 What management style is most prevalent here
6 How many employees have held this position in the last three years
7 Is this a newly created position
8 What have you liked most about working for this company
9 How much supervision will I get as a new employee
10 Can you briefly tell me about the people I will be working with most closely
11 Does this company typically have a reactive or proactive strategy for dealing with problems
12 Let’s say that I excel in this position Where would I go from there
13 What are the company’s plans for the next five years
14 How would you describe the corporate culture at this location
15 Describe the performance evaluation procedures you use
16 What tasks will occupy a majority of my time
17 What challenges do you think I will face in this position
18 Describe for me the staff I will supervise
19 Could you show me a formal job description
20 Does this position involve any travel
21 What will be my first assignment
22 Does this company typically promote from within
23 How does this positiondepartment fit into the organizational structure
24 You said I could expect to make more money down the road When will I get a review and what exactly will I need to do to be successful
25 When can I expect to hear from you about the next stage in the interviewing process

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