表格B1
Performance Planning & AppraisalAssistant ManagerSupervisory Staff
员工工作表现评核
Name of Staff Staff ID No
姓名： 员工编号：
Department Position
部门： 职位
Date Joined Date of Appointment to Current Post
入职日期： 现职开始日期：
Name of Appraiser Post Title of Appraiser
评核： 评核职位：
Appraisal Period From to
评核期间：
A
Performance Planning and Appraisal
工作表现计划评核
A1
基职责Job Duties
优异
良
合格
欠佳
恶劣
Excellent
Good
Acceptable
Fail
Poor
11
12
13
14
15
16
17 参促进部门单位达致目标工作
Contribute to the achievement of departmentunit goals
A2
特殊工作项目（A1项列外）
Other Duties (in addition to those listed in A1)
优异
良
合格
欠佳
恶劣
Excellent
Good
Acceptable
Fail
Poor
21
22
23
24
25
Version C Form No 0000
A3
工作态度
Work Behaviour
优异
Excellent
score分数
5
良
Good
score分数4
合格
Acceptable
score分数
3
欠佳
Fail
score分数
2
恶劣
Poor
score分数
0
合
NA
31
务实诚信事典范
Showing high degree of integrit
诚信嘉
Can be trusted with integrity
行端正忠诚
Demonstrate behaviour with integrity
未理想
Not Satisfactory
久缺诚信立心良
NA
诚信
Integrity
y
Lacks integrity
32
责感
Sense of
Responsibilities
工作热诚勤奋工作效率质素断作改进
Hardworking & enthusiastic constantly improving the quality and efficiency of work
勤力责心工作时改善
Hardworking & responsible with occasional work improvement
般完成工作基求Approach work positively and according to defined scope
关心间中负责
Indifferent and sometimes being irresponsible
毫责心Totally irresponsible
NA
33
合作精神
Teamwork
动事合作发挥群策群力精神
Actively cooperate with others readily contribute in teams
事保持良合作关系团队合作中时贡献
Willing to cooperate with others and can contribute in teams
事合作般
Work fairly well with others
未事保持合作关系
Cannot maintain good cooperation with others
缺乏合作精神重工作
Lack team spirit always work alone
NA
34
工作纪律
Discipline
遵守公司项规章制度起典范作
Model corporate citizen always follow company policies and procedures
遵守公司项规章制度
Can follow company policies and procedures
般遵守公司项规章制度
Can generally comply with company policies and procedures
间中违反纪律制度
Failure to follow company policies & procedures
轻视违反纪律制度
Negligence & violate company policies & procedures
NA
35
考勤情况
Punctuality
班守时
缺勤纪录
Consistently punctual with full attendance
守时纪录良
Punctual with good attendance
班守时
纪录般
Average attendance & punctuality
班守时情况需作改善
Need improvement in punctuality
守时缺席情况严重
Not punctual and excessive leave
NA
分数
Subtotal
A4
工作力
Work Ability
41
生产力
Productivity
保持极高效率质素工作快捷准确
Consistently high productivity & quality work efficiently and accurately
工作快捷准确间中负责额外工作
Work efficiently and accurately can take up extra work occasionally
胜般工作量
Can take up average amount of work
工作量未达接受程度
Cannot complete acceptable amount of work
工作缓慢未达接受工作量目标相距远
Generally slow and incapable of completing acceptable amount of work with great difference with the target
NA
42
工作知识
Work Knowledge
知识领域超越工作需范畴
Has far more knowledge than the job requires
现职具备充份知识
Has sound knowledge in the area of the existing position
工作程序技巧方面认识令满意
Has satisfactory knowledge about the procedures & techniques that the existing job requires
明显缺乏关工作知识验 须改进Noticeable deficiency in some aspects of jobrelated knowledge & experience Improvement is necessary
技术验足应付现职需求 极改进
Technical competence & experience fall short of job requirements Correction is needed
NA
43
顾客服务(包括外间部顾客)
Customer Services
(external & internal customer)
提供卓越服务 超出顾客期
Provide excellent customer services exceed customers’ expectation
提供优良顾客服务动进顾客需Provide good service and initiative in following up customers’ need
提供服务令顾客满意
Can meet customers’ requirement
未完全满足顾客求 需改善
Cannot totally satisfy customers’ need improvement is required
提供劣质服务 常遭受投诉
Providing poor service always receive complain
NA
44
发性创意
Initiative & Creative
常动提出建设性改进建议具优秀创新意念Always initatively raise suggestion for improvement Have outstanding creative mind
动解决问题考虑预防措施 具创新意念
Initiative in solving problem and carrying out preventive action Have creative mind
发性创意般
Average in initiative and creativity
未应付日常工作 发性创意需改善
Cannot handle daily work Initiative and creativity improvements are required
欠缺发性创业
Not initiative and creative
NA
45
沟通技巧
Communication Skill
非常具说服力 赢取信心
Possess ability to convince others & to win people’s confidence
技巧表达意见迅速明白需
Skillful at expressing ideas and understanding others is a considerate person
效传达意见接收信息
Effective in conveying ideas & receiving feedback
理解方面缓慢间中技巧表达
A little bit slow in grasping ideas & is occasionally incapable in expressing oneself
辩沉默理解表达均困难语言文字表达力欠佳
A retiring but argumentative person Has difficulty in understanding & expressing oneself Ineffective in both oral & written communication
NA
46
际关系
Interpersonal Skill
时常协助 愿意分担较差工作 位积极参处事出色组员
Helpful & is willing to handle unpleasant tasks An active & excellent team member with good people management skill
建立良关系 提高组合作性 常务利完成接受较差工作
Good interpersonal relationship Frequently enhances group cooperation Often takes on unpleasant tasks so as to get the job done
友善建立良际关系 工作相处方面均抱积极态度
A friendly person who can easily get along with others Positive attitudes towards work as well as interpersonal relationship
偶然影响工作关系 动组员Occasionally has problems in getting along with others thus posing an adverse effect to one’s working relationship A passive team player
活动常影响工作合作尊重
Personal activities frequently interfere with one’s own work or work of the others
Uncooperative & shows no respect to other people
NA
47
卫生安全
Hygiene and
Safety
常保持高水卫生安全水警觉性高作典范
Always maintain high awareness and standards of hygiene and safety is a model for others
保持符合水卫生安全水警觉性高
Maintain hygiene and safety standards with high awareness
尚维持合水卫生安全水
Maintain acceptable level of hygiene and safety standards
未维持合水卫生安全水
cannot maintain acceptable level of hygiene and safety standards
漠视卫生安全
Indifferent disregard hygiene and safety standards
NA
分数
Subtotal
A5
理
Management Skill
51
领导
Leadership
效领导属善资源 部门达致卓越运作成果
Effective leadership with good utilization of all resources lead the department to achieve excellent result
效领导属运资源 断改进 部门表现优良
Effective leadership and utilization of resources with continuous improvement lead the department to achieve good results
恰领导属运资源 部门运作达致预期指标
Can lead subordinates and utilize resources to achieve target result
未领导属运资源令部门达致基求
Unable to lead the department to achieve basic requirements
领导力差 部门效运作 急需改善
Poor leadership the department cannot be effectively operated immediate improvement required
NA
52
计划统筹力
Planning Skills
透卓越计划统筹 部门工作效完成获卓越成果
Through effective planning lead the department to complete task effectively and gain excellent result
透效计划统筹 加 断改进 部门获优良表现
Through effective planning and continuous improvement lead the department to achieve good result
效计划统筹部门工作 达致预期中指标
Can lead the department to achieve target result through effective planning
计划统筹力未应付工作需求
Planning skill cannot meet basic requirement
计划统筹力差劣急需改善
Poor planning skill immediate improvement needed
NA
53
监控力
Supervisory Skill
监控力卓越 属遁预定计划工作 效运资源 发挥高效益
Excellent supervision skill lead subordinates to follow the plan and can utilize resources very effectively leading to most rewarding result
运作中效监控 部门预定计划中获取优良成绩
Through effective supervision lead the department achieve good result
透效监控 部门达致预期指标
Through effective supervision lead the department achieve target result
监控力未满足基求
Supervision skill can not meet basic requirement
监控力差急需改善
Poor supervision skill immediate improvement needed
NA
54
解决问题力卓越订定效预防措施
效解决问题订定效预防措施
俱备解决问题力
解决问题力未满足工作需求
解决问题力差
NA
解决问题力
Problem Solving
效预计问题 运作会受问题影响
Possess excellent problem solving skill and can effectively take preventive action to avoid adverse effect and reoccurrence of problem
运作计划进行 达致理想成绩
Can solve problem effectively and can take effective preventive action to achieve good result
令问题致带太影响 运作达预期指标
Can solve problem minimize the impact of problem on operation thus target result can be met
Problem solving skill cannot meet basic requirement
急需改善
Poor problem solving skill immediate improvement required
55
培训发展属
Training 7 Development for Subordinate
注重培训发展属 作出适安排 属潜全面发挥 机构带高效益
Setting high priority on training and development of subordinates Subordinates’ potential can be developed and contributed to the success of the company through well defined plan and implementation of various programs
效动培训发展属 作出效安排 属机构益
Take initiative in training and developing subordinate through appropriate programs Both company and employees can benefit from the program
循机构求属提供适培训发展
Offer training and development to subordinate according to the development of the company
属提供培训发展未达基求
Unable to Offer appropriate training and development to subordinates
培训发展属工作做差 急需改善
Offer poor training and development to subordinate Immediate improvement needed
NA
分数
Subtotal
整体工作评级
Overall Performance
优异
Excellent
良
Good
合格
Acceptable
欠佳
Fail
恶劣
Poor
总分
Total
请注明员工属灯号 * 红灯□ 黄灯□ 绿灯□
Please indicate the light signal of the staff Red Light Yellow Light Green Light
评核总分 ____________
Total Score
*红灯员工 投入工作力足够 w 评核总分59
Red Light Not enthusiastic over the job and not competent to the job w Appraisal Score £ 59
黄灯员工 投入工作力足够 投入工作力足够 w 评核总分6079
Yellow Light Enthusiastic over the job but not competent to the job over vice versa w Appraisal Score 6079
绿灯员工 投入工作力足够 w 评核总分80100
Green Light Enthusiastic over the job and competent to the job w Appraisal Score 80100
评核总分 (工作态度分 x 10025 x 40) + (工作力 理 分x 10060 x 60)
Appraisal Score ( Work Behaviour score x 10025 x 40) + (Work Ability and Management Skill score x 10060 x 60)
注 理项目适者评核总分计算 (工作态度分 x 10025 x 40) + (工作力 分x10035x60)
Remarks If the Management Skill is not applicable the appraisal score will be ( Work Behaviour score x 10025 x 40) +
(Work Ability score x 10035 x 60)
B
Performance Development 工作表现发展
B1
Training and Development Programmes in Progress or Completed
执行中已完成培训发展项目
OntheJob 工作实
Course
课程
Completed 已完成
11
12
13
14
15
备注：
B2
Training and Development Plan
培训发展计划
OntheJob
工作实
Course
课程
Within 6 Months
六月
Can Wait
暂缓
31
32
33
34
35
C
Overall Comments by Appraiser 评核整体评语
D
Overall Comments by Appraisee 受评整体评语
Signed to agree and accept the above
签核意确认：
Staff
员工
ManagerSupervisor
：
Director of
总监：
姓名Name：
姓名Name：
姓名Name：
日期Date：
日期Date：
日期Date：
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表格B1
Performance Planning & AppraisalAssistant ManagerSupervisory Staff
员工工作表现评核
Name of Staff Staff ID No
姓名： 员工编号：
Department Position
部门： 职位
Date Joined Date of Appointment to Current Post
入职日期： 现职开始日期：
Name of Appraiser Post Title of Appraiser
评核： 评核职位：
Appraisal Period From to
评核期间：
A
Performance Planning and Appraisal
工作表现计划评核
A1
基职责Job Duties
优异
良
合格
欠佳
恶劣
Excellent
Good
Acceptable
Fail
Poor
11
12
13
14
15
16
17 参促进部门单位达致目标工作
Contribute to the achievement of departmentunit goals
A2
特殊工作项目（A1项列外）
Other Duties (in addition to those listed in A1)
优异
良
合格
欠佳
恶劣
Excellent
Good
Acceptable
Fail
Poor
21
22
23
24
25
Version C Form No 0000
A3
工作态度
Work Behaviour
优异
Excellent
score分数
5
良
Good
score分数4
合格
Acceptable
score分数
3
欠佳
Fail
score分数
2
恶劣
Poor
score分数
0
合
NA
31
务实诚信事典范
Showing high degree of integrit
诚信嘉
Can be trusted with integrity
行端正忠诚
Demonstrate behaviour with integrity
未理想
Not Satisfactory
久缺诚信立心良
NA
诚信
Integrity
y
Lacks integrity
32
责感
Sense of
Responsibilities
工作热诚勤奋工作效率质素断作改进
Hardworking & enthusiastic constantly improving the quality and efficiency of work
勤力责心工作时改善
Hardworking & responsible with occasional work improvement
般完成工作基求Approach work positively and according to defined scope
关心间中负责
Indifferent and sometimes being irresponsible
毫责心Totally irresponsible
NA
33
合作精神
Teamwork
动事合作发挥群策群力精神
Actively cooperate with others readily contribute in teams
事保持良合作关系团队合作中时贡献
Willing to cooperate with others and can contribute in teams
事合作般
Work fairly well with others
未事保持合作关系
Cannot maintain good cooperation with others
缺乏合作精神重工作
Lack team spirit always work alone
NA
34
工作纪律
Discipline
遵守公司项规章制度起典范作
Model corporate citizen always follow company policies and procedures
遵守公司项规章制度
Can follow company policies and procedures
般遵守公司项规章制度
Can generally comply with company policies and procedures
间中违反纪律制度
Failure to follow company policies & procedures
轻视违反纪律制度
Negligence & violate company policies & procedures
NA
35
考勤情况
Punctuality
班守时
缺勤纪录
Consistently punctual with full attendance
守时纪录良
Punctual with good attendance
班守时
纪录般
Average attendance & punctuality
班守时情况需作改善
Need improvement in punctuality
守时缺席情况严重
Not punctual and excessive leave
NA
分数
Subtotal
A4
工作力
Work Ability
41
生产力
Productivity
保持极高效率质素工作快捷准确
Consistently high productivity & quality work efficiently and accurately
工作快捷准确间中负责额外工作
Work efficiently and accurately can take up extra work occasionally
胜般工作量
Can take up average amount of work
工作量未达接受程度
Cannot complete acceptable amount of work
工作缓慢未达接受工作量目标相距远
Generally slow and incapable of completing acceptable amount of work with great difference with the target
NA
42
工作知识
Work Knowledge
知识领域超越工作需范畴
Has far more knowledge than the job requires
现职具备充份知识
Has sound knowledge in the area of the existing position
工作程序技巧方面认识令满意
Has satisfactory knowledge about the procedures & techniques that the existing job requires
明显缺乏关工作知识验 须改进Noticeable deficiency in some aspects of jobrelated knowledge & experience Improvement is necessary
技术验足应付现职需求 极改进
Technical competence & experience fall short of job requirements Correction is needed
NA
43
顾客服务(包括外间部顾客)
Customer Services
(external & internal customer)
提供卓越服务 超出顾客期
Provide excellent customer services exceed customers’ expectation
提供优良顾客服务动进顾客需Provide good service and initiative in following up customers’ need
提供服务令顾客满意
Can meet customers’ requirement
未完全满足顾客求 需改善
Cannot totally satisfy customers’ need improvement is required
提供劣质服务 常遭受投诉
Providing poor service always receive complain
NA
44
发性创意
Initiative & Creative
常动提出建设性改进建议具优秀创新意念Always initatively raise suggestion for improvement Have outstanding creative mind
动解决问题考虑预防措施 具创新意念
Initiative in solving problem and carrying out preventive action Have creative mind
发性创意般
Average in initiative and creativity
未应付日常工作 发性创意需改善
Cannot handle daily work Initiative and creativity improvements are required
欠缺发性创业
Not initiative and creative
NA
45
沟通技巧
Communication Skill
非常具说服力 赢取信心
Possess ability to convince others & to win people’s confidence
技巧表达意见迅速明白需
Skillful at expressing ideas and understanding others is a considerate person
效传达意见接收信息
Effective in conveying ideas & receiving feedback
理解方面缓慢间中技巧表达
A little bit slow in grasping ideas & is occasionally incapable in expressing oneself
辩沉默理解表达均困难语言文字表达力欠佳
A retiring but argumentative person Has difficulty in understanding & expressing oneself Ineffective in both oral & written communication
NA
46
际关系
Interpersonal Skill
时常协助 愿意分担较差工作 位积极参处事出色组员
Helpful & is willing to handle unpleasant tasks An active & excellent team member with good people management skill
建立良关系 提高组合作性 常务利完成接受较差工作
Good interpersonal relationship Frequently enhances group cooperation Often takes on unpleasant tasks so as to get the job done
友善建立良际关系 工作相处方面均抱积极态度
A friendly person who can easily get along with others Positive attitudes towards work as well as interpersonal relationship
偶然影响工作关系 动组员Occasionally has problems in getting along with others thus posing an adverse effect to one’s working relationship A passive team player
活动常影响工作合作尊重
Personal activities frequently interfere with one’s own work or work of the others
Uncooperative & shows no respect to other people
NA
47
卫生安全
Hygiene and
Safety
常保持高水卫生安全水警觉性高作典范
Always maintain high awareness and standards of hygiene and safety is a model for others
保持符合水卫生安全水警觉性高
Maintain hygiene and safety standards with high awareness
尚维持合水卫生安全水
Maintain acceptable level of hygiene and safety standards
未维持合水卫生安全水
cannot maintain acceptable level of hygiene and safety standards
漠视卫生安全
Indifferent disregard hygiene and safety standards
NA
分数
Subtotal
A5
理
Management Skill
51
领导
Leadership
效领导属善资源 部门达致卓越运作成果
Effective leadership with good utilization of all resources lead the department to achieve excellent result
效领导属运资源 断改进 部门表现优良
Effective leadership and utilization of resources with continuous improvement lead the department to achieve good results
恰领导属运资源 部门运作达致预期指标
Can lead subordinates and utilize resources to achieve target result
未领导属运资源令部门达致基求
Unable to lead the department to achieve basic requirements
领导力差 部门效运作 急需改善
Poor leadership the department cannot be effectively operated immediate improvement required
NA
52
计划统筹力
Planning Skills
透卓越计划统筹 部门工作效完成获卓越成果
Through effective planning lead the department to complete task effectively and gain excellent result
透效计划统筹 加 断改进 部门获优良表现
Through effective planning and continuous improvement lead the department to achieve good result
效计划统筹部门工作 达致预期中指标
Can lead the department to achieve target result through effective planning
计划统筹力未应付工作需求
Planning skill cannot meet basic requirement
计划统筹力差劣急需改善
Poor planning skill immediate improvement needed
NA
53
监控力
Supervisory Skill
监控力卓越 属遁预定计划工作 效运资源 发挥高效益
Excellent supervision skill lead subordinates to follow the plan and can utilize resources very effectively leading to most rewarding result
运作中效监控 部门预定计划中获取优良成绩
Through effective supervision lead the department achieve good result
透效监控 部门达致预期指标
Through effective supervision lead the department achieve target result
监控力未满足基求
Supervision skill can not meet basic requirement
监控力差急需改善
Poor supervision skill immediate improvement needed
NA
54
解决问题力卓越订定效预防措施
效解决问题订定效预防措施
俱备解决问题力
解决问题力未满足工作需求
解决问题力差
NA
解决问题力
Problem Solving
效预计问题 运作会受问题影响
Possess excellent problem solving skill and can effectively take preventive action to avoid adverse effect and reoccurrence of problem
运作计划进行 达致理想成绩
Can solve problem effectively and can take effective preventive action to achieve good result
令问题致带太影响 运作达预期指标
Can solve problem minimize the impact of problem on operation thus target result can be met
Problem solving skill cannot meet basic requirement
急需改善
Poor problem solving skill immediate improvement required
55
培训发展属
Training 7 Development for Subordinate
注重培训发展属 作出适安排 属潜全面发挥 机构带高效益
Setting high priority on training and development of subordinates Subordinates’ potential can be developed and contributed to the success of the company through well defined plan and implementation of various programs
效动培训发展属 作出效安排 属机构益
Take initiative in training and developing subordinate through appropriate programs Both company and employees can benefit from the program
循机构求属提供适培训发展
Offer training and development to subordinate according to the development of the company
属提供培训发展未达基求
Unable to Offer appropriate training and development to subordinates
培训发展属工作做差 急需改善
Offer poor training and development to subordinate Immediate improvement needed
NA
分数
Subtotal
整体工作评级
Overall Performance
优异
Excellent
良
Good
合格
Acceptable
欠佳
Fail
恶劣
Poor
总分
Total
请注明员工属灯号 * 红灯□ 黄灯□ 绿灯□
Please indicate the light signal of the staff Red Light Yellow Light Green Light
评核总分 ____________
Total Score
*红灯员工 投入工作力足够 w 评核总分59
Red Light Not enthusiastic over the job and not competent to the job w Appraisal Score £ 59
黄灯员工 投入工作力足够 投入工作力足够 w 评核总分6079
Yellow Light Enthusiastic over the job but not competent to the job over vice versa w Appraisal Score 6079
绿灯员工 投入工作力足够 w 评核总分80100
Green Light Enthusiastic over the job and competent to the job w Appraisal Score 80100
评核总分 (工作态度分 x 10025 x 40) + (工作力 理 分x 10060 x 60)
Appraisal Score ( Work Behaviour score x 10025 x 40) + (Work Ability and Management Skill score x 10060 x 60)
注 理项目适者评核总分计算 (工作态度分 x 10025 x 40) + (工作力 分x10035x60)
Remarks If the Management Skill is not applicable the appraisal score will be ( Work Behaviour score x 10025 x 40) +
(Work Ability score x 10035 x 60)
B
Performance Development 工作表现发展
B1
Training and Development Programmes in Progress or Completed
执行中已完成培训发展项目
OntheJob 工作实
Course
课程
Completed 已完成
11
12
13
14
15
备注：
B2
Training and Development Plan
培训发展计划
OntheJob
工作实
Course
课程
Within 6 Months
六月
Can Wait
暂缓
31
32
33
34
35
C
Overall Comments by Appraiser 评核整体评语
D
Overall Comments by Appraisee 受评整体评语
Signed to agree and accept the above
签核意确认：
Staff
员工
ManagerSupervisor
：
Director of
总监：
姓名Name：
姓名Name：
姓名Name：
日期Date：
日期Date：
日期Date：
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