2018年1月1389国开电科理英语4期末考试试题答案
交际语(题2分10分)
15题：选择正确语句完成面话答案序号写答题纸
1―Is it possible for you to workout the plan tonight
―___________________
AI＇ll do that
BI think so
CI＇d love to
[答案]B
2―How did your meeting go yesterday
―___________actually it was really frustrating
ANot so good
BVery good
CNothing special
[答案]A
3―I think things have been a bit difficult for us the last couple of in on ths
―___________We＇ve been working hard but still getting behind
AYou＇re right
BI＇m afraid
CI don＇t think so
[答案]A
4―Will you help me arrange a meeting with MrBrown please
―___________________
ANo no way
BNo I can＇t
CSorry I can＇tI have to finish my project right now
[答案]C
5―You＇d better not push yourself too hardYou can ask the team and listen
―___________________
AYou are right
BNo we can＇t do that
CI think it will kill our time
[答案]A
二词汇结构(题2分30分)
620题：阅读面句子 三选项中选出填入空白处正确选项答案序号写答题纸
6_________his anger the employees called him MrThunder but they loved him
ADue to
BIn spite of
CBecause
[答案]A
7_________ CEOs spend planning the more profitable their companies are
AThe more time
BIf more
CThe less time
[答案]A
8In today’s environment_________people are often burned out it＇s important for employees to have a personal connection with you and the work you believe in
Awhen
Bwhere
Cwhile
[答案]B
9_________clearly communicate with and actively listen to employees is essential to improve their performance
ABe able to
BBeing able
CBeing able to
[答案]C
10I believe that I have a lot to contribute_________a team environment and am comfortable in both leadership and player roles
Ato
Bwith
Cfor
[答案]A
11Compared_________English Chinese is generally believed to be more difficult to learn
Awith
Bfrom
Cagainst
[答案]A
12_________the importance of English we should put more effort into it and try to learn it well
AGave
BGiving
CGiven
[答案]C
13He will write to me as soon a she_________home
Awill have returned
Breturns
Cwill return
[答案]B
14Linda walked at the head_________by her colleagues
Afollowed
Bfollowing
Cto follow
[答案]A
15After days of investigation the police were _________reality
Aattempting
Bapproving
Capproaching
[答案]C
16I think the primary_________factor is there＇s been so much absence lately
Acontributing
Bcausing
Caffecting
[答案]A
17An agreement was reached on the_________of mutual respect and mutual interest
Abasic
Bbase
Cbasis
[答案]C
18Please ask the solicitor what his_________would be to take the case to court
Afare
Bfee
Csalary
[答案]B
19All the_________guests are seated in the front row
Adistinguishing
Bextinguishing
Cdistinguished
[答案]C
20Learning new things has always been a great_________for me
Amotivator
Bmotivate
Cmotivation
[答案]A
三阅读理解(题4分40分)
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceiving sending receiving and interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcements we＇re going to advanceback to his Command Center through along chain of subordinatesWhen the message finally reached the Command Center it hadmutatedto becomeSend three and fourpence we＇re going to a danceThe reinforcements never arrived
You can demonstrate this same principle albeit on a less dramatic scale by trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
In a business there are three main types of communication failureEach has its own indicative signs
●The first type is a known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failure then stocks will fall and there will be understaffingIf the inverse happens there will be a surplus of stocks and over staffing
●The second type is executive failure where communication to trigger specific eventsactions is either late lacking or in errorThe symptoms of this area general loss of direction in the company or departments a loss of coordination and an increase in complaints from customers as things happen late or not at all
●The final type is human failure This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communicationThis leads to alienated staff an increase in staff turnover an increase in absenteeism and general frustration among staffCreativity especially that which takes place across departmental boundaries is likely to suffer hugely as team synergy slips
21Confirming reception of the sent messages means_________
Athe messages are sent to right receivers
Bthe messages are correctly understood
Cthe messages are correctly understood by right receivers
[答案]C
22In the famous British Army Commander story which step probably did NOT go wrong in the communication chain
AConceiving
BSending
CReceiving
[答案]A
23What is Chinese whispers
AWho whispers in Chinese
BA game to pass message around in a whisper
CChinese people who don＇t normally talk very loudly
[答案]B
24Allocative failure does NOT happen when_________
Athe right information goes to the right place
Ba company gathers false information
Cthe correct information is not received by the right department or person
[答案]A
25According to the passage which of the following cases does NOT belong to human failure
ADecreasing creativity across departments
BInadequate communication between departments
CIncreasing customer complaints
[答案]C
2630题：请根短文容判断出语句否正确正确写T错误写F答案写答题纸
Passage 2
When Jack Welch the Chairman and CEO at General Electric(GE) retired in 2001 he could look back at a very successful careerHe became CEOin1981at the age of 45At that time GE had a very complex organizational structure with considerably bureaucratic rules
One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number lor2in the irrespective areasIf this was not the case managers had the options of fixing the problem selling their particular businessor closing itIn an effort to streamline the organization Welch removed the sector level and eliminated thousands of salaried and hourly employee positions
The restructuring was followed by changing the organizational culture and the managerial styles of GE＇s managersOne such program was the WorkOut(群策群力)
Groups of managers were assembled to share their views openly in threeday sessionsAt the beginning of the meetings the superior presented the challenges for his or her organizational unitThen the superior had to leave requesting the groups to find solutions to the problemsFacilitators(会议持) helped these discussionsOn the last day the superior was presented with proposed solutionsHe or she then had three choices：to accept the proposal not to accept it or to collect more informationThis process put great pressure on the superior to make decisions
Another program to improve effectiveness and efficiency was Best PracticesThe aim was to learn from other companies how they obtained customer satisfaction how they related to their suppliers and in what ways they developed new productsThis helped the GE people to focus on the processes in their operations that would improve the company＇s performance
Jack Welch was personally involved in developing managers at GE＇s training center in CrotonvilleLeaders Welch suggested are not only those who achieve results but also those who share the values of the company
26Jack Welch retired at the age of 65
[答案]T
27Jack Welch insisted that each of the businesses should beat least number 3in their respective area
[答案]F
28If the business could not meet Welch＇s change requirements its manager had 3 choices
[答案]T
29The restructuring went before changing the organizational culture and the managerial styles of GE＇s managers
[答案]T
30The Work Outlasted a week
[答案]F
四写作（ 20 分）
31根求写作文
Write at least 100 words about an event caused by different understandings of the workplace cultureYou may need to include the 5Ws and 1He elements
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《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
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交际语(题2分10分)
15题：选择正确语句完成面话答案序号写答题纸
1―Is it possible for you to workout the plan tonight
―___________________
AI＇ll do that
BI think so
CI＇d love to
[答案]B
2―How did your meeting go yesterday
―___________actually it was really frustrating
ANot so good
BVery good
CNothing special
[答案]A
3―I think things have been a bit difficult for us the last couple of in on ths
―___________We＇ve been working hard but still getting behind
AYou＇re right
BI＇m afraid
CI don＇t think so
[答案]A
4―Will you help me arrange a meeting with MrBrown please
―___________________
ANo no way
BNo I can＇t
CSorry I can＇tI have to finish my project right now
[答案]C
5―You＇d better not push yourself too hardYou can ask the team and listen
―___________________
AYou are right
BNo we can＇t do that
CI think it will kill our time
[答案]A
二词汇结构(题2分30分)
620题：阅读面句子 三选项中选出填入空白处正确选项答案序号写答题纸
6_________his anger the employees called him MrThunder but they loved him
ADue to
BIn spite of
CBecause
[答案]A
7_________ CEOs spend planning the more profitable their companies are
AThe more time
BIf more
CThe less time
[答案]A
8In today’s environment_________people are often burned out it＇s important for employees to have a personal connection with you and the work you believe in
Awhen
Bwhere
Cwhile
[答案]B
9_________clearly communicate with and actively listen to employees is essential to improve their performance
ABe able to
BBeing able
CBeing able to
[答案]C
10I believe that I have a lot to contribute_________a team environment and am comfortable in both leadership and player roles
Ato
Bwith
Cfor
[答案]A
11Compared_________English Chinese is generally believed to be more difficult to learn
Awith
Bfrom
Cagainst
[答案]A
12_________the importance of English we should put more effort into it and try to learn it well
AGave
BGiving
CGiven
[答案]C
13He will write to me as soon a she_________home
Awill have returned
Breturns
Cwill return
[答案]B
14Linda walked at the head_________by her colleagues
Afollowed
Bfollowing
Cto follow
[答案]A
15After days of investigation the police were _________reality
Aattempting
Bapproving
Capproaching
[答案]C
16I think the primary_________factor is there＇s been so much absence lately
Acontributing
Bcausing
Caffecting
[答案]A
17An agreement was reached on the_________of mutual respect and mutual interest
Abasic
Bbase
Cbasis
[答案]C
18Please ask the solicitor what his_________would be to take the case to court
Afare
Bfee
Csalary
[答案]B
19All the_________guests are seated in the front row
Adistinguishing
Bextinguishing
Cdistinguished
[答案]C
20Learning new things has always been a great_________for me
Amotivator
Bmotivate
Cmotivation
[答案]A
三阅读理解(题4分40分)
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceiving sending receiving and interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcements we＇re going to advanceback to his Command Center through along chain of subordinatesWhen the message finally reached the Command Center it hadmutatedto becomeSend three and fourpence we＇re going to a danceThe reinforcements never arrived
You can demonstrate this same principle albeit on a less dramatic scale by trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
In a business there are three main types of communication failureEach has its own indicative signs
●The first type is a known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failure then stocks will fall and there will be understaffingIf the inverse happens there will be a surplus of stocks and over staffing
●The second type is executive failure where communication to trigger specific eventsactions is either late lacking or in errorThe symptoms of this area general loss of direction in the company or departments a loss of coordination and an increase in complaints from customers as things happen late or not at all
●The final type is human failure This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communicationThis leads to alienated staff an increase in staff turnover an increase in absenteeism and general frustration among staffCreativity especially that which takes place across departmental boundaries is likely to suffer hugely as team synergy slips
21Confirming reception of the sent messages means_________
Athe messages are sent to right receivers
Bthe messages are correctly understood
Cthe messages are correctly understood by right receivers
[答案]C
22In the famous British Army Commander story which step probably did NOT go wrong in the communication chain
AConceiving
BSending
CReceiving
[答案]A
23What is Chinese whispers
AWho whispers in Chinese
BA game to pass message around in a whisper
CChinese people who don＇t normally talk very loudly
[答案]B
24Allocative failure does NOT happen when_________
Athe right information goes to the right place
Ba company gathers false information
Cthe correct information is not received by the right department or person
[答案]A
25According to the passage which of the following cases does NOT belong to human failure
ADecreasing creativity across departments
BInadequate communication between departments
CIncreasing customer complaints
[答案]C
2630题：请根短文容判断出语句否正确正确写T错误写F答案写答题纸
Passage 2
When Jack Welch the Chairman and CEO at General Electric(GE) retired in 2001 he could look back at a very successful careerHe became CEOin1981at the age of 45At that time GE had a very complex organizational structure with considerably bureaucratic rules
One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number lor2in the irrespective areasIf this was not the case managers had the options of fixing the problem selling their particular businessor closing itIn an effort to streamline the organization Welch removed the sector level and eliminated thousands of salaried and hourly employee positions
The restructuring was followed by changing the organizational culture and the managerial styles of GE＇s managersOne such program was the WorkOut(群策群力)
Groups of managers were assembled to share their views openly in threeday sessionsAt the beginning of the meetings the superior presented the challenges for his or her organizational unitThen the superior had to leave requesting the groups to find solutions to the problemsFacilitators(会议持) helped these discussionsOn the last day the superior was presented with proposed solutionsHe or she then had three choices：to accept the proposal not to accept it or to collect more informationThis process put great pressure on the superior to make decisions
Another program to improve effectiveness and efficiency was Best PracticesThe aim was to learn from other companies how they obtained customer satisfaction how they related to their suppliers and in what ways they developed new productsThis helped the GE people to focus on the processes in their operations that would improve the company＇s performance
Jack Welch was personally involved in developing managers at GE＇s training center in CrotonvilleLeaders Welch suggested are not only those who achieve results but also those who share the values of the company
26Jack Welch retired at the age of 65
[答案]T
27Jack Welch insisted that each of the businesses should beat least number 3in their respective area
[答案]F
28If the business could not meet Welch＇s change requirements its manager had 3 choices
[答案]T
29The restructuring went before changing the organizational culture and the managerial styles of GE＇s managers
[答案]T
30The Work Outlasted a week
[答案]F
四写作（ 20 分）
31根求写作文
Write at least 100 words about an event caused by different understandings of the workplace cultureYou may need to include the 5Ws and 1He elements
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档