形考务1
选择填空题(题10分5题)
题目1— Is it possible for you to work out the plan tonight
—__________
选择项:
A I'll do that
B I think so
C I'd love to
题目2— Could you give us a speech on management functions some day this week
—________________
选择项:
A That'a good idea
B No I already have plans
C I'd love to but I'm busy this week
题目3______ his anger the employees called him Mr Thunder but they loved him
选择项:
A Due to
B In spite of
C Because
题目4______ managers spend most of their time in facetoface contact with others but they spend much of it obtaining and sharing information
选择项:
A Not only
B Do not only
C Not only do
题目5 AT&T found that employees with better planning and decisionmaking skills were ______ to be promoted into management jobs
选择项:
A more likely
B more like
C more unlikely
题目6
二阅读理解:根文章容判断正误(50分)
Who Killed Nokia
Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors 1) that Nokia was technically inferior to Apple 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming
It has also been argued that it was none of the above Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to companywide inertia that left it powerless to respond to Apple's game
Based on the findings of an indepth investigation and 76 interviews with top and middle managers engineers and external experts the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth
The fear that froze the company came from two places First the company's top managers had a terrifying reputation Some members of Nokia's board and top management were described as extremely temperamental and they regularly shouted at people at the top of their lungs It was very difficult to tell them things they didn't want to hear Secondly top managers were afraid of the external environment and not meeting their quarterly targets which also impacted how they treated middle managers
Top managers thus made middle managers afraid of disappointing them Middle managers were told that they were not ambitious enough to meet top managers' goals
Fearing the reactions of top managers middle managers remained silent or provided optimistic filtered information Thus middle managers directly lied to top management
Worse a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments
Beyond verbal pressure top managers also applied pressure for faster performance in personnel selection This led middle managers to over promise and under deliver One middle manager told us that you can get resources by promising something earlier or promising a lot It's sales work
While modest fear might be healthy for motivation abusing it can be like overusing a drug which risks generating harmful side effects To reduce this risk leaders should coordinate with the varied emotions of the staff Nokia's top managers should have encouraged safe dialogue internal coordination and feedback to understand the true emotion in the organization
操作提示:正确选T错误选F
1 Nokia lost the smartphone battle because its technology is not as good as that of Apple (F)
2 Nokia's middle managers were frank to tell the truth but the top ones didn't listen to them(F)
3 Nokia's top managers were too moody to hear anything good but harsh(T)
4 Middle managers in Nokia delivered results more than they promised earlier(F)
5 Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth(T)
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容,不代表《香当网》观点或立场,请自行判断内容的真实性和可靠性!
该内容是文档的文本内容,更好的格式请下载文档