1389国开电科理英语4期末纸质考试(第三题阅读选择题)题库
(分学期版)
2021年7月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change processAnd what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happens：it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace：know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff：It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existingskills and knowledgeand what news skills you need to acquire
●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertaintyInvolve yourself in the new process locate yourself properly in the new scenarioAdjustYou can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Asurvive
Bcut down on the number of workers
Creshuffle the organization
[答案]A
22No industry is exemptmeans_________
ANo industry is an example
BNo industry is an exception
CNot every industry can be exempted
[答案]B
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is _________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2021年1月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amougst scholars：how can employers create suitable conditions for a successful change processAnd what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happens：it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace：know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff：It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existingskills and knowledgeand what news skills you need to acquire
●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjustYou can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Asurvive
Bcut down on the number of workers
Creshuffle the organization
[答案]A
22No industry is exemptmeans_________
ANo industry is an example
BNo industry is an exception
CNot every industry can be exempted
[答案]B
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is _________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2020年9月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcementswe＇re going to advanceback to his Command Centerthrough along chain of subordinatesWhen the message finally reached the Command Centerit hadmutatedto becomeSend three and fourpencewe＇re going to a danceThe reinforcements never arrived
You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
In a businessthere are three main types of communication failureEach has its own indicative signs
●The first type is known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failurethen stocks will fall and there will be under staffingIf the inverse happensthere will be a surplus of stocks and over staffing
●The second type is executive failurewhere communication to trigger specific eventsactions is either latelacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of coordination and an increase in complaints from customers as things happen late or not at all
●The final type is human failureThis occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communicationThis leads to alienated staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially that which takes place
across departmental boundariesis likely to suffer hugely as team synergy slips
21Confirming reception of the sent messages means
Athe messages are sent to right receivers
Bthe messages are correctly understood
Cthe messages are correctly understood by right receivers
[答案]C
22In the famous British Army Commander storywhich step probably did NOT go wrong in the communication chain
AConceiving
BSending
CReceiving
[答案]A
23What is Chinese whispers
AWho whispers in Chinese
BA game to pass message around in a whisper
CChinese people who don＇t normally talk very loudly
[答案]B
24Allocative failure does NOT happen when
Athe right information goes to the right place
Ba company gathers false information
Cthe correct information is not received by the right department or person
[答案]A
25According to the passagewhich of the following cases does NOT belong to human failure
ADecreasing creativity across departments
BInadequate communication between departments
CIncreasing customer complaints
[答案]C
2020年7月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change processAnd what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happens：it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace：know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets
shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff：It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply yourexistingskills and knowledgeand what news skills you need to acquire
●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example
CNot every industry can be exempted
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2020年1月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholarshow can employers create suitable conditions for a successful change processAnd what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happens：it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace：know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff：It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply yourexistingskills and knowledgeand what news skills you need to acquire
●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example
CNot every industry can be exempted
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2019年7月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇s change Downsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change
just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change process And what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happensit happens in personal lifeit happens in your professional lifeYou cannot live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to form an accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself Change is a time when one＇s confidence about one＇s skills and capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply yourexisting skills and knowledgeand what news skills you need to acquire
●Stay optimistic Keep a positive attitude and don＇t let yourself drown in uncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example
CNot every industry can be exempted
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2019年1月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇s change Downsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change process And what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happensit happens in personal lifeit happens in your professional lifeYou cannot live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to form an accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself Change is a time when one＇s confidence about one＇s skills and capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existing skills and knowledgeand what news skills you need to acquire
●Stay optimistic Keep a positive attitude and don＇t let yourself drown in uncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example
CNot every industry can be exempted
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2018年7月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
In 1916a French coalmine director named Henri Fayol wrote a book entitled Administration Industrielle et Generalewhich set forth five distinct functions of managing that Fayol insisted were applicable in any industryIn the 1950＇smanagement textbooks began to incorporate some of a Fayol＇s ideas into their contentand todaymanagement courses still use many of his ideas to teach management to business students
Planning
Planning involves deciding where to take a company and selecting steps to get thereIt first requires managers to be aware of challenges facing their businessesand then it requires managers to forecast future business and economic conditionsThey then formulate objectives to reach by certain deadlines and decide on steps to reach themThey reevaluate their plans as conditions change and make adjustments as necessary
Organizing
Managers organize by bringing together physicalhuman and financial resources to achieve objectivesThey identify activities to be accomplishedclassify activitiesassign activities to groups or individualscreate responsibilities and delegate authorityThey then coordinate everything so operations run smoothly
Leading
Leading requires managers to motivate employees to achieve business objectives and goalsIt requires the use of authority to achieve those ends as well as the ability to communicate effectivelyEffective leaders can influence their personnel to view situations from their perspectivesLeading also involves supervision of employees and their work
Controlling
Controlling involves measuring achievement against established objectives and goalsIt also requires managers to be able to identify sources of deviation from successful accomplishment and to provide a corrective course of actionManagers first establish objectives and goalsthen measure achievementsidentify anything that is keeping the company from achieving their objectives and goalsand provide means of correction if necessary
Staffing
Without human resourcesno organization can get off the groundlet alone do business and make profitsSome distinct features of the staffing function are：
●It puts the right man in the right job
●It is an ongoing activity as employees keep leaving and joining the companythey also retire from time to time leaving empty places in various positions
●Efficiency is a prime focus of this function as managing people is the toughest job there iseverything must be accounted forleavespaymentsbenefitsmedical allowancessocial security accounting and much more
21What is the main idea of this passage
ATo introduce some of the author＇s ideas about management
BTo introduce five distinct functions of managing proposed by Fayol
CTo promote the book entitled Administration Industrielle et Generale
[答案]B
22What are the influence of Fayol＇s book Administration Industrielleet Generale
AIt is of no influence at all for today
BIt is nearly forgotten by the world
CIt is still great effect on current management courses
[答案]C
23Which step of managing refers to bring staff together and tell them what to do
ALeading
BOrganizing
CStaffing
[答案]B
24Which item in Chinese below has not mentioned as things needed to take care for people management
A住房公积金
B医疗补贴
C请假
[答案]A
25In the step of________managers need to find out obstacles in the course of achieving company＇s objectives and goals
Acontrolling
Bleading
Cplanning
[答案]A
2018年1月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcementswe＇re going to advanceback to his Command Centerthrough along chain of subordinatesWhen the message finally reached the Command Centerit hadmutatedto become Send three and fourpencewe＇re going to a danceThe reinforcements never arrived
You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
In a businessthere are three main types of communication failureEach has its own indicative signs
●The first type is a known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failurethen stocks will fall and there will be understaffingIf the inverse happensthere will be a surplus of stocks and over staffing
●The second type is executive failurewhere communication to trigger specific eventsactions is either latelacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of coordination and an increase in complaints from customers as things happen late or not at all
●The final type is human failureThis occurs when the general culture of a business or the
relationships between particular individuals or departments do not foster effective communicationThis leads to alienated staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially that which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
21Confirming reception of the sent messages means_________
Athe messages are sent to right receivers
Bthe messages are correctly understood
Cthe messages are correctly understood by right receivers
[答案]C
22In the famous British Army Commander storywhich step probably did NOT go wrong in the communication chain
AConceiving
BSending
CReceiving
[答案]A
23What is Chinese whispers
AWho whispers in Chinese
BA game to pass message around in a whisper
CChinese people who don＇t normally talk very loudly
[答案]B
24Allocative failure does NOT happen when_________
Athe right information goes to the right place
Ba company gathers false information
Cthe correct information is not received by the right department or person
[答案]A
25According to the passagewhich of the following cases does NOT belong to human failure
ADecreasing creativity across departments
BInadequate communication between departments
CIncreasing customer complaints
[答案]C
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(分学期版)
2021年7月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change processAnd what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happens：it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace：know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff：It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existingskills and knowledgeand what news skills you need to acquire
●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertaintyInvolve yourself in the new process locate yourself properly in the new scenarioAdjustYou can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Asurvive
Bcut down on the number of workers
Creshuffle the organization
[答案]A
22No industry is exemptmeans_________
ANo industry is an example
BNo industry is an exception
CNot every industry can be exempted
[答案]B
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is _________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2021年1月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amougst scholars：how can employers create suitable conditions for a successful change processAnd what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happens：it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace：know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff：It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existingskills and knowledgeand what news skills you need to acquire
●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjustYou can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Asurvive
Bcut down on the number of workers
Creshuffle the organization
[答案]A
22No industry is exemptmeans_________
ANo industry is an example
BNo industry is an exception
CNot every industry can be exempted
[答案]B
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is _________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2020年9月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcementswe＇re going to advanceback to his Command Centerthrough along chain of subordinatesWhen the message finally reached the Command Centerit hadmutatedto becomeSend three and fourpencewe＇re going to a danceThe reinforcements never arrived
You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
In a businessthere are three main types of communication failureEach has its own indicative signs
●The first type is known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failurethen stocks will fall and there will be under staffingIf the inverse happensthere will be a surplus of stocks and over staffing
●The second type is executive failurewhere communication to trigger specific eventsactions is either latelacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of coordination and an increase in complaints from customers as things happen late or not at all
●The final type is human failureThis occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communicationThis leads to alienated staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially that which takes place
across departmental boundariesis likely to suffer hugely as team synergy slips
21Confirming reception of the sent messages means
Athe messages are sent to right receivers
Bthe messages are correctly understood
Cthe messages are correctly understood by right receivers
[答案]C
22In the famous British Army Commander storywhich step probably did NOT go wrong in the communication chain
AConceiving
BSending
CReceiving
[答案]A
23What is Chinese whispers
AWho whispers in Chinese
BA game to pass message around in a whisper
CChinese people who don＇t normally talk very loudly
[答案]B
24Allocative failure does NOT happen when
Athe right information goes to the right place
Ba company gathers false information
Cthe correct information is not received by the right department or person
[答案]A
25According to the passagewhich of the following cases does NOT belong to human failure
ADecreasing creativity across departments
BInadequate communication between departments
CIncreasing customer complaints
[答案]C
2020年7月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change processAnd what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happens：it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace：know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets
shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff：It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply yourexistingskills and knowledgeand what news skills you need to acquire
●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example
CNot every industry can be exempted
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2020年1月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇schangeDownsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholarshow can employers create suitable conditions for a successful change processAnd what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happens：it happens in personal lifeit happens in your professional lifeYou can not live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace：know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to for man accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself：Changeisatimewhenone＇sconfidenceaboutone＇sskillsand capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff：It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply yourexistingskills and knowledgeand what news skills you need to acquire
●Stay optimistic：Keepapositiveattitudeanddon＇tletyourselfdrowninuncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example
CNot every industry can be exempted
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2019年7月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇s change Downsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change
just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change process And what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happensit happens in personal lifeit happens in your professional lifeYou cannot live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to form an accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself Change is a time when one＇s confidence about one＇s skills and capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply yourexisting skills and knowledgeand what news skills you need to acquire
●Stay optimistic Keep a positive attitude and don＇t let yourself drown in uncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example
CNot every industry can be exempted
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2019年1月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇s change Downsizingreorganizingand cutting costsare now the norm for survivalNo industry is exemptEven the most conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change process And what can employees do to get through it
Tips for dealing with change in the workplace
●Make yourself aware that change happensit happens in personal lifeit happens in your professional lifeYou cannot live in the pastso denying that change could occur only makes things more complicated for you
●Stay alert in the workplace know what is happening around youWhen you come across clues that hint change is on the wayacknowledge them
●Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to get acquainted with the occurring changesSeek more details from your management and peers to form an accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is often resented and dauntingMake the picture as clear as you can
●Assess yourself Change is a time when one＇s confidence about one＇s skills and capabilities gets shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your developmental areas and work on improving those
●Don＇t be stiff It will make the change process much harder if you are rigidBe flexible enough to look at the different angles of the change and see where you could apply your existing skills and knowledgeand what news skills you need to acquire
●Stay optimistic Keep a positive attitude and don＇t let yourself drown in uncertaintyInvolve yourself in the new processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter leadership and personal success experts
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example
CNot every industry can be exempted
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
24How many suggestions does the author put forward
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
2018年7月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
In 1916a French coalmine director named Henri Fayol wrote a book entitled Administration Industrielle et Generalewhich set forth five distinct functions of managing that Fayol insisted were applicable in any industryIn the 1950＇smanagement textbooks began to incorporate some of a Fayol＇s ideas into their contentand todaymanagement courses still use many of his ideas to teach management to business students
Planning
Planning involves deciding where to take a company and selecting steps to get thereIt first requires managers to be aware of challenges facing their businessesand then it requires managers to forecast future business and economic conditionsThey then formulate objectives to reach by certain deadlines and decide on steps to reach themThey reevaluate their plans as conditions change and make adjustments as necessary
Organizing
Managers organize by bringing together physicalhuman and financial resources to achieve objectivesThey identify activities to be accomplishedclassify activitiesassign activities to groups or individualscreate responsibilities and delegate authorityThey then coordinate everything so operations run smoothly
Leading
Leading requires managers to motivate employees to achieve business objectives and goalsIt requires the use of authority to achieve those ends as well as the ability to communicate effectivelyEffective leaders can influence their personnel to view situations from their perspectivesLeading also involves supervision of employees and their work
Controlling
Controlling involves measuring achievement against established objectives and goalsIt also requires managers to be able to identify sources of deviation from successful accomplishment and to provide a corrective course of actionManagers first establish objectives and goalsthen measure achievementsidentify anything that is keeping the company from achieving their objectives and goalsand provide means of correction if necessary
Staffing
Without human resourcesno organization can get off the groundlet alone do business and make profitsSome distinct features of the staffing function are：
●It puts the right man in the right job
●It is an ongoing activity as employees keep leaving and joining the companythey also retire from time to time leaving empty places in various positions
●Efficiency is a prime focus of this function as managing people is the toughest job there iseverything must be accounted forleavespaymentsbenefitsmedical allowancessocial security accounting and much more
21What is the main idea of this passage
ATo introduce some of the author＇s ideas about management
BTo introduce five distinct functions of managing proposed by Fayol
CTo promote the book entitled Administration Industrielle et Generale
[答案]B
22What are the influence of Fayol＇s book Administration Industrielleet Generale
AIt is of no influence at all for today
BIt is nearly forgotten by the world
CIt is still great effect on current management courses
[答案]C
23Which step of managing refers to bring staff together and tell them what to do
ALeading
BOrganizing
CStaffing
[答案]B
24Which item in Chinese below has not mentioned as things needed to take care for people management
A住房公积金
B医疗补贴
C请假
[答案]A
25In the step of________managers need to find out obstacles in the course of achieving company＇s objectives and goals
Acontrolling
Bleading
Cplanning
[答案]A
2018年1月试题答案
2125题：阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcementswe＇re going to advanceback to his Command Centerthrough along chain of subordinatesWhen the message finally reached the Command Centerit hadmutatedto become Send three and fourpencewe＇re going to a danceThe reinforcements never arrived
You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
In a businessthere are three main types of communication failureEach has its own indicative signs
●The first type is a known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failurethen stocks will fall and there will be understaffingIf the inverse happensthere will be a surplus of stocks and over staffing
●The second type is executive failurewhere communication to trigger specific eventsactions is either latelacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of coordination and an increase in complaints from customers as things happen late or not at all
●The final type is human failureThis occurs when the general culture of a business or the
relationships between particular individuals or departments do not foster effective communicationThis leads to alienated staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially that which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
21Confirming reception of the sent messages means_________
Athe messages are sent to right receivers
Bthe messages are correctly understood
Cthe messages are correctly understood by right receivers
[答案]C
22In the famous British Army Commander storywhich step probably did NOT go wrong in the communication chain
AConceiving
BSending
CReceiving
[答案]A
23What is Chinese whispers
AWho whispers in Chinese
BA game to pass message around in a whisper
CChinese people who don＇t normally talk very loudly
[答案]B
24Allocative failure does NOT happen when_________
Athe right information goes to the right place
Ba company gathers false information
Cthe correct information is not received by the right department or person
[答案]A
25According to the passagewhich of the following cases does NOT belong to human failure
ADecreasing creativity across departments
BInadequate communication between departments
CIncreasing customer complaints
[答案]C
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