选择填空题(题10分5题)
1—_____________
—I'd like to have this film developed
正确答案May I help you
2—Could I borrow your iPad for a few hours
—_____________
正确答案Surehere you areEnjoy your time
3How do you get your members to______as a team
正确答案pull together
4I like to think______I am always the one finding new ways to a situation or challenge
正确答案outside of the box
5Regular and concrete feedback is important______who is not performing up to her potential
正确答案when dealing with a worker
6阅读理解:根文章容判断正误(50分)
Tips for Team Building
When you think of team buildingdo you immediately picture your group off at a resort playing games or hanging from ropesTraditionallymany organizations approach team building in this way butthenthey wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work
I'm not averse to retreatsplanning sessionsseminars and team building activities—in fact I lead them—but they have to form part of a much larger teamwork effortYou will not build teamwork byretreatingas a group for a couple of days each yearinstead you need to think of team building as something you do every single day
•Form teams to solve real work issues and to improve real work processesProvide training in systematic methods so the team expends its energy on the projectnot on trying to work out how to work together as a team to approach the problem
•Hold department meetings to review projects and progressto obtain broad inputand to coordinate shared work processesIf there is friction between team membersexamine the work processes they mutually own—the problem is not usually their personalitiesinsteadit is often the fact that the team members haven't agreed on how they will deliver a product or serviceor the steps required to get something done
•Build fun and shared occasions into the organization's agenda—hold pot luck lunchestake the team to a sporting eventsponsor dinners at a local restaurantgo hiking or go to an amusement parkHold a monthly company meetingsponsor sports teams and encourage cheering team fans
•Use ice breakers and teamwork exercises at meetings—these help team members get to know each othershare details about each others livesand have a laugh together
•Celebrate team successes publiclyThere are many ways you could do thisfor instance by buying everyone the same Tshirt or hatputting team member names in a draw for company merchandise and gift certificatesThe only thing limiting you is your imagination
If you do the types of teamwork building listed aboveyou'll be amazed at the progress you will make in creating a teamwork culturea culture that enables individuals to contribute more than they ever thought possible—together
操作提示:正确选T错误选F
Team building event is traditionally related to playing games at resort1
2The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building2
3Retreatin the first paragraph means withdrawal of troops after a defeat3
4Ice breaking motivates team members compete with each other4
5A good teamwork culture enables individuals make more efforts together5
答:1T 2F 3F 4F 5T
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