说明:资料整理2023年8月7日前5题相整套相
第题交际语(单选题)
题包含5题题2分计10分 阅读话ABC三选项中选出填入空白处佳选项
1I am worrying about the coming examI am afraid I can’t pass this exam
___________________
ACheer up
BThat’s right
CDon’t mention it
[答案]A
2I am sorryNow what were we talking about
___________________
ANever mind
BI don’t remember either
CYou were saying that you used to be a teacher
[答案]C
3MumI’m going to school nowSee you
_________Mary
AHere we go
BWait a moment
CHave a nice day
[答案]C
4Here you areSir
_________________
AYesI’m here
BYeshere we are
CThankyouverymuch
[答案]C
5Let’s play volleyball
__________Let’s play soccer
AThat’s interesting
BGood idea
CThat sounds boring
[答案]C
第二题词汇结构(单选题)
题包含15题题2分计30分 阅读句子ABC三选项中选出填入空白处佳选项
1Under no circumstance_________to tell lies to the public
Athe companies are allowed
Bare the companies allowed
Cthe companies will allow
[答案]B
2HiKateyou look tiredWhat’s the matter
I_________well last night
Adidn’t sleep
Bhaven’t slept
Cdon’t sleep
[答案]A
3_________the feedback is very helpful for planning future meetings and events
AGet
BGetting
CTo get
[答案]B
4Was it last summer_________you and your friends went to Moscow
Awhen
Bthat
Cwhich
[答案]A
5There are_________soccer fans in the world
Athree millions
Bmillions of
Cmillion of
[答案]B
6We will prepare a notice_________everyone before they have the exam in our center
Afor
Bon
Cwith
[答案]A
7At the end of the dayyou want all the participants_________this key message
Aremember
Bremembering
Cto remember
[答案]B
8You’d better have your hair_________before going to your friend’s wedding
Acutting
Bcut
Cto cut
[答案]B
9We are under_________to finish the task within such limited time
Aline
Bpressure
Cexpectation
[答案]B
10Mark_________two days going on family visits with experienced staff
members
Aspends
Btakes
Ccosts
[答案]A
11The teacher told his students that the sun_________light
Agive off
Bsend off
Cgive up
[答案]A
12Does his absence________to your work
Amake a difference
Btake all the credit
Cbring about
[答案]A
13I think the 15th anniversary_________a special celebration
Areserves
Bdeserves
Cserves
[答案]A
14You need to_________those questionnaire papers for your company
Ahandout
Bhand in
Chand on
[答案]A
15We shall have an opportunity to exchange_________tomorrow
Asights
Bmeanings
Cviews
[答案]C
第三题阅读理解(选择题)
题包含5题题4分计20分 阅读短文ABC三选项中选出填入空白处佳选项
1Here are some suggestions for you to hold a successful event
Decide upon your target audienceThe first thing is you should know who your target audience isFrom this all the other decisions will fall into place in terms of formatcontentpriceslocation etc
Make a list of detailsWhen you hold an eventyou need to consider everythingfrom program contentlightingfood servingtransportation to parking and safetyMaking a list will ensure you don’t overlook things
Have a clear purposeWhen you plan an eventyou should clearly defineits purposebecause the following decision should support it
Do not clashCheck the calendarDon’t clash with holidays or popular vacation times
Know your limitationsYou should be aware of your weakness such as budget or timeIf you decide to hold an event in a week’s timeplan for a more familiar affairIf it’s a big eventprepare several months aheadIf the budget is smallyou may have to a lot of doityourself work
特提醒:题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Why does the writer say successful and memorable events don’t just happen
ABecause they cost much money
BBecause detailed planning is needed
CBecause it is too hard to hold events
[答案]B
[单选题]◆According to the passagewhat is the key factor to make your event successful
ALeadership
BDetails
CPlenty of planning time
[答案]B
[单选题]◆Which of the following statement is NOT true according to the passage
ATo know your listeners first helps you plan your event better
BTo check the calendar carefully will avoid time conflicts
CTo know your limits means you should know the audience size
[答案]C
[单选题]◆What does the first sentence mean in paragraph 2
ATo know your target audience will help you make other decisions
BYour target audience maybe able to help you with the event you are planning
CFormatcontentpricesetccan be decided by your target audience
[答案]C
[单选题]◆What’s the theme of the passage
ASuccessful events details
BSuccessful and memorable events
CPlanning successful events
[答案]C
第四题阅读理解(判断题)
题包含5题题4分计20分 阅读短文判断出语句否正确正确写T错误写F
1Feedback from your customers is very importantThe more information you have from themthe more competitive you will be in your fieldThe following techniques will help you know what the customers think of your business
(1)Ask your customers directly and cater to their wishesThis is the simplest way to
find out what people want from your service or productWhen hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wantsthe answers are quite different
(2)Be a customer yourself and find out what your customers experience when they use your serviceThis is one of the most obvious but underused ways forgetting feedbackFor exampleyou can act as one of the customers in a wheelchairand see how you’retreated
(3)Use a focus groupFocus groups are representatives of customers whose job is to provide you with information on their needs and preferences
(4)Use questionnaires and surveysThis is one of the most wellestablished feedback techniquesWhen wellconductedthey usually work well
(5)Encourage your frontline staff to build strong relationships with customersYour frontline staff are the most resourceful and reliableas well as the least costlyof your customer feedback sourcesTheir communication with the customers will become important information for improving customercare You may deliver the best service in the worldBut if it is not what people wantyou’re wasting your timeImplement onetwothree or all of the above techniquesand your service and product will improve overnight 特提醒:题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Hotel customers and hotel staff think the same about breakfast[答案]F
[判断题]◆A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not[答案]T
[判断题]◆It’s not necessary to know about the customers’needs and preferences[答案]F
[判断题]◆Questionnaires are useful in getting feedback from customers[答案]T
[判断题]◆Frontline staff have nothing to do with improving customer service[答案]F
第五题翻译题(单选题)
题包含5题题4分计20分 阅读句子ABC三选项中选择佳翻译
1To communicate precisely what you want to say you have to frequently need to define key words
A简明扼表达意必须断定义关键词
B定义频繁出现关键词准确传达意
C准确表达意必须断定义关键词
[答案]C
2This involves identifying the highlevel reasoning behind your intentions for the
event
A包含次活动目意义
B识次活动活动区
C包括弄明白举办次活动目背高层次推理
[答案]C
3You cansee many interesting things on your way
A见许趣东西回家路
B路见许趣事情 C见许玩东西车 [答案]B
4You will do everything within your power to try and resolve the situation
A会权利范围切努力解决问题
B会意志范围切努力解决问题
C会力量范围切努力解决问题
[答案]A
5A new food market will be built in our community next month
A月社会已建新食物市场
B社区正建新菜市场
C月社区新建菜市场
[答案]C
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