国家开放学专科商务英语1台机考总题库
第三题 阅读理解选择题
说明：2024年8月16日整理适国家开放学专科学员台期末机考考试
题包含5题题4分计20分阅读短文ABC三选项中选择正确答案
★Accounting is More Than Numbers
★Accounting could date back to about 7000 years agoPeople of that time relied on old accounting methods to record the growth of crops and herdsAccounting has great l developed with the growth of jointstock companies
When you think of accountingyou may find pages of tables and numbersThat image doesn’t usually give you too much excitementWhen you have your own businessthoughthose numbers come to mean the world to you because they give you the record of how much money you’ve earned or lost
Actuallyaccounting is not simply about strange dollar amounts or boring numbers i they’re your sales figuresyour costsand your prof tsIn other wordsaccounting is a language of businessOnce you know how to work with those numbershow to read those numbers and how to read the story they tellyou will be able to manage your business toward greater success
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Accounting could date back to about_________years ago
A7000
B6000
C5000
[单选题]◆People in the old days relied on old accounting methods to record_________
Ahow much money they had
Bthe management of their business
Cthe growth of er ops and herds
[单选题]◆Accounting has greatly changed with the development of_________
Acrops and herds
Bjointstock companies
Cinternet companies
[单选题]◆Accounting is very important in your business because it shows_________
Ahow much money you’ve earned or lost
Bpages full of tables and numbers
Cstrange dollar amounts or boring numbers
[单选题]◆According to the writeraccounting is_________
Aa language of business
Byour sales figuresyour costsand your profits
CBoth A and B
American students learn business skills in schoolHere is a story about some American students who learnt business skills by operating their own banks
In December 1987the Twiglet Bank was opened at an Elementary School in MiamiFloridaIt is a real bank that accepts money for savings and makes loansand it is operated by students between 10 and 12 years oldThe bank is open for one hour two days a weekStudents can put their money into the bank and withdraw it as they wishOfficials from a local bank helped the students start the bankThey trained twentythree of them to do all the different kinds of bank jobsfrom counting money to guarding the bankThe students needed money to start the bankThey raised more than 2000 by selling 50dollar shares in the bank to parentsteachersthe local bank workersand customers
Organizing and operating the bank has taught the children a lot about the banking businessThey have learned about raising and investing money and how to use computers and other banking equipmentThey have also learned how to ask for a job and to be responsible for their jobs
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Who helped these children start a bank
AParents
BTeachers
CBank staff
[单选题]◆How did children raise money for their bank
ATheir schools provided financial support for them
BThey sold shares to their parentsteacherslocal bank workers and customers
CThey found an organization to donate a set of fund
[单选题]◆Who is currently operating Twiglet Bank
ATeenagers
BCommunity
CGovernment
[单选题]◆Which is not TRUE for the benefits of children from operating their own banks
AThey learned how to use computers and banking equipment
BThey learned how to find a job and do it well
CThey learned how to produce the money
[单选题]◆What is the best title for this passage
A A Bank of Miami
BA Students’ Bank
CThe Operation of American Banks
★Customer Referral
FromBob Smith < bobsmith@3texportcom>
ToTompson Harris
1012 AMMondayDec212015
Dear Mr Harris
Thank you for your cooperation for our business in the recent years With your great help and supportwe have tripled our products in the last three years And the profits of our company increases steadily
Now we have enlarged and consolidated our domestic market and European market Next step we intend to explore the North American market especially Canada’s and USA’s However we do not have good connections in this region
Therefore we shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products
We look forward to your early reply Merry Christmas and Happy New Year
Yours sincerely
Bob Smith
Project manager
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆How does Bob begin with his email
AWith a selfintroduction
BWith his company’s current situation
CWith presenting thanks for help and support
[单选题]◆What’s the current situation of Bob’s company
AVery good
BNot so good
CJust so so
[单选题]◆What are the market areas of Bob’s company
ADomestic and Asian market
BDomestic and North American market
CDomestic and European market
[单选题]◆What is the recent plan of Bob’s company
ATo enlarge the domestic and European market
BTo explore the North American market
CTo withdraw from European market and strengthen the North American market
[单选题]◆What is the purpose of the email
ATo give best wishes for the coming Christmas and New Year
BTo ask for the introduction of some business partners in North America
CTo consolidate the business relationship
Does everyone in your office always agree all the timeWhen someone makes a suggestiondoes everyone just smile and nod in agreementWhen you bring forward an ideado people just accept itWellif you answeredyesto any of these questionsyou are in an extremely unusual workplacePeople are peopleThey disagreethey argueand they fightYou can’t get around itBut you can learn to deal with it
To hold your ownyou need to learn how to argue effectivelyIf you’ve got an opinionyou need to defend itAnd if you have a problem with something a colleague has doneyou need to let them knowThis can make for some difficult discussions and meetingsbut this is just apart of life and business
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆From the first paragraph we can know that in the office_________
Apeople sometimes argue
Bpeople always agree
Cpeople always get around it
[单选题]◆The underlined sentencePeople are peoplemeans_________
Apeople are always the same
Bpeople dislike each other
Cpeople have their own opinions
[单选题]◆The writer suggests that if you have got an opinionyou need to_________
Aget around it
Bfight for it
Cargue in support of it
[单选题]◆You need several skills to_________
Alet your colleagues know
Bargue effectively
Cmake for discussions and meetings
[单选题]◆The main point of this passage is about_________
Athe fact of disagreement and argument in the office
Bhow to avoid disagreement and argument in the office
Chow to argue effectively in the office
Everyone likes living in a clean and comfortable environmentIf the environment is badit will affect our bodyand make us not feel wellSometimes we maybe terribly illAt that time we don’t want to workand we have to stay in bed and rest at homeSo the environment is very important to us
It’s the germ that makes us ill There are germs everywhereThey are very small and you can’t find them with your own eyesYou can see them with a microscopeThere may be hundreds of them on a very small thingGerms can always be found in dirty waterWhen we look at dirty water under the microscopewe shall see them in itGerms can also be found in air and dustIf you cut your fingersome of the dust from the floor may go into itand you will have much pain in itSometimes the germs will go into all of your bodyand you will have pain everywhere
To keep us healthywe should try our best to make our environment become cleaner and tidierThis needs us to act together
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆The writer tells us that_________
Awe like working when we are ill
Bwe can’t feel ill if the environment is bad
Cwe feel well when the environment is good
[单选题]◆Germs are_________
Avery small things that you can’t see with your eyes
Bthe things that don’t effect people
Cthe things that you can find with your eyes
[单选题]◆Where can germs be foundThey can be found_________
Aeverywhere
Bin air and dust
Conly in dirty water
[单选题]◆How will you feel if germs go into the finger that is cut
AI will feel nothing
BI will feel tense
CI will feel painful
[单选题]◆From the passage we know that_________
Aenvironment doesn’t affect our life
Bwe don’t need to improve our environment
Cgerms may make us ill
Exports are either raw materials or manufactured goodsRaw materials are products of the landsuch as cottontimber or rubberSome raw materialssuch as iron orecome from minesThese raw materials are often exported by the countries that produce them to other countries where they are made into manufactured goods
Some countries produce food for exportfor examplemeatsugaror cereals such as wheat and maizeThese countries are agricultural countriesAn agricultural country needs fertile land and a good climateA colddry climate is not suitable for agriculture
A country which produces manufactured goods is known as an industrialized countryAn industrialized country can not always produce enough food for its own needsIn this caseit does not export foodstuffsInstead it has to import themIt relies on exports of manufactured pro duets and pays for imports with the money it earns from the exported goods
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆From the first sentence of the passage we can know that there are_________kinds of exports
Atwo
Bthree
Cfour
[单选题]◆Raw materials are often exported by the countries that produce them to other countries where_________
Athey are consumed
Bthey are made into finished products
Cthey are wasted
[单选题]◆The countries which produce food for exportfor examplemeatsugaror cereals such as wheat and maize are_________countries
Adeveloped
Bindustrial
Cagricultural
[单选题]◆An industrialized country usually has to import foodstuffs because_________
Ait can not always produce enough food for its own needs
Bit doesn’t have fertile land and a good climate
Cit relies on exports of manufactured pro duets
[单选题]◆The best title of this passage is_________
AAgriculture and Industry
BExport
CProduction
February 12015
Dear MsLin
Special Requirements for Packing (Order NoMI 063)
With reference to the order of woolen gloves abovethe packing instructions 1 (list) as follows
The woolen gloves 2 (pack) in twenty boxesand the boxes 3 (pack) in a cartonAll the boxes 4 (put) close together in order to avoid being flattened
The carton 5 (line) with waterproof cloth inside and 6 (strap) with metal bands outsidewhich is strong enough for sea transportation
Small holes 7 (make) in the waterproof cloth to let the moisture out
Please 8 (follow) the packing instructions aboveThank you for your attention
Yours sincerely
Daniel Anderson
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆The woolen gloves should be________
Apacked in a carton
Bstrong enough
Cpacked in twenty boxes
[单选题]◆All the boxes were put close together________
Afor sea transportation
Bto avoid being crushed
Cto be in good order
[单选题]◆The carton was strapped with metal bands outside________
Ato be strong enough
Bto let the moisture out
Cto be waterproof
[单选题]◆To let the moisture outsmall holes should be made________
Ain twenty boxes
Bin the waterproof cloth
Cin the carton
[单选题]◆The main purpose of the letter is to________
Aorder woolen gloves
Bfollow packing instructions
Cmake packing instructions
★FromBob Smith < bobsmith@3texportcom>
ToTompson Harris
1012 AMMondayDec212015
Dear MrHarris
Thank you for your cooperation for our business in the recent yearsWith your great help and supportwe have tripled our products in the last three yearsAnd the profits of our company increases steadily
Nowwe have enlarged and consolidated our domestic market and European marketNext step we intend to explore the North American marketespecially Canada’s and USA’sHoweverwe do not have good connections in this region
Thereforewe shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products
We look forward to your early replyMerry Christmas and Happy New Year
Yours sincerely
Bob Smith
Project manager
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆How does Bob begin with his email
AWith a selfintroduction
BWith his company’s current situation
CWith presenting thanks for help and support
[单选题]◆What’s the current situation of Bob’s company
AVery good
BNot so good
CJust so so
[单选题]◆What are the market areas of Bob’s company
ADomestic and Asian market
BDomestic and North American market
CDomestic and European market
[单选题]◆What is the recent plan of Bob’s company
ATo enlarge the domestic and European market
BTo explore the North American market
CTo withdraw from European market and strengthen the North American market
[单选题]◆What is the purpose of the email
ATo give best wishes for the coming Christmas and New Year
BTo ask for the introduction of some business partners in North America
CTo consolidate the business relationship
If you don’t have much experience of making phone calls in Englishmaking a business call can be a worrying experience
Most business peopleunless they feel very confidentprepare for an important phone call in a foreign language by making notes in advanceAnd during the call they make notes while they’re talking to help them to remember what was said
Although it’s quick and convenient to phone someone to give them information or to ask questionsthe disadvantage is that there is nothing in writing to help you to remember what was saidIt’s essential to make notes and often when an agreement is reached on the phoneone of the speakers will send a fax or email to confirm the main points that were made
Because it’s so easy to be misunderstood when talking on the phoneit’s a good idea to repeat any important information(especially numbers and names) back to the other person to make sure you’ve got it rightAlways make sure you know the name of the person you’re talking toIf necessaryask them to spell it out to youso that you can make sure you’ve got it rightand try to use their name during the callAnd make sure that they know your name too
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆If you don’t have much experience of making phone calls in Englishmaking a business call can be_________
Aan easy thing
Ba happy experience
Ca painful thing
[单选题]◆Most business people prepare for an important phone call in a foreign language by making notes in advance because_________
Athey are very careful
Btheir foreign language isn’t so good
Cthey don’t want to miss any important information
[单选题]◆When the speakers reach an agreement on the phone_________will send a fax or email in order to confirm the main points that were made
Aone of them
Bboth of them
Cnone of them
[单选题]◆What doesitrefer to in the first sentence in Paragraph Fourit’sa good idea to repeat any important information(especially numbers and names) back to the other person to make sure you’ve got it right
Aimportant information
Bthe other person
Ca good idea
[单选题]◆The best title of this passage is_________
AThe Importance of Taking Notes
BBusiness Calls
CTalking on the Phone
Once upon a timethere lived a rich manHe had a servantHe and the servant loved wine and good food very muchEach time the rich man left his homethe servant would drink the wine and eat up all the nice food in the houseThe rich man knew what his servant didbut he had never caught his servant doing that
One morningwhen he left homehe said that there were two bottles of poison and some nice food in the houseWith these wordshe went out
But the servant knew that what the rich man had said was untrueAfter the rich man was away from his homehe enjoyed a nice mealBecause he drank too muchhe was drunk and fell to the groundWhen the rich man came backhe couldn’t find his food and his wineHe became very angryHe woke the servant upBut the servant told his story very wellHe said a cat had eaten up everythingHe was afraid to be punishedso he drank the poison to kill himself
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆In the story_________liked wine and good food very much
Athe rich man
Bthe servant
Cboth A and B
[单选题]◆The rich man knew that it was_________that drank the wine an date up all the nice food
Athe cat
Bhimself
Cthe servant
[单选题]◆The rich man told the servant that there was poison in the two bottlesbecause_________
Athere was in fact poison in the bottles
Bhe did not want the servant to drink his wine
Che wanted to kill the cat
[单选题]◆In fact_________ate all the nice food and drank the wine
Athe servant
Bcat
Cthe rich man
[单选题]◆From the storywe know that the servant is very_________
Alazy
Bbad
Cclever
★The key to most businesses’ success is customer satisfaction There are two rules for customer
satisfaction Rule 1 is that the customer is always right Rule 2 is if the customer is ever wrong reread Rule1
The best way to satisfy your customers is to provide quality products friendly service accurate information and keep adding value as much as possible to your products and services Giving your customers what they need and more than they expect will lead customers to return to you
In order to improve your service you need to make market surveys so as to know what your customers are thinking and demanding Then you take actions to meet your customers In this way you will stay competitive in these changing times
Remember you should do your best to keep your clients happy and satisfied Thus your business will go on to achieve success It’s as simple as that
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆What is the key to business success
ACustomer satisfaction
BGood advertising
CInvestment
[单选题]◆What type of in formation needs to be provided to your customers
AInteresting information
BAccurate information
CSimple information
[单选题]◆What can customers return to you
AQuality products and service
BAdded value to the products and services
CBoth A and B
[单选题]◆Why do we make market surveys
ATo lead customers to return to us
BTo keep customers happy and satisfied
CTo know what customers demand and try to meet them
[单选题]◆What happens when you keep your clients happy
AYour business grows and improves
BYour business stays at the same level
CYour clients go to competitors
This is a situation you’ve probably experienced many timesyou arrive for a meeting ten minutes earlyThere are several people already thereYou say hello and then…What do you talk aboutWhat do you say
In this situationyou need to be able to make a small talkA small talk is an informal conversationWe use the termsmall talkbecause it is not about exchanging information or making decisions or having a serious discussionIt’s away to avoid uncomfortable silences and build stronger relationships
Small talk might seem to be about nothing importantbut it is important in itselfBeing able to make a small talk will allow you to make yourself part of a groupIt will set the stage for more serious types of communication
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆According to the passagesmall talkis a kind of_________dialog
Aformal
Binformal
Cserious
[单选题]◆The purpose of making a small talk is_________
Ato avoid uncomfortable silences
Bto exchange information
Cto make decisions
[单选题]◆The phraseset the stage forin Para 3 means_________
Amake preparations for
Bput an end to
Cbe suitable for
[单选题]◆In the passageyou can be a member of a group through_________
Aplaying games
Bworking together
Cmaking small talks
[单选题]◆The title of the passage should be_________
AThe Importance of Communication
BSmall Talk Before a Meeting
CDon’t Be Late for a Meeting
Time230 pmMarch 52015
PlaceConference roomsecond floor of 3T CoLtd
ParticipantsAll the directors
ChairmanChairman of the boardMrWilliam Forest
Minutes keeperLinda
The main activities at the meeting are as follows
FirstlyMrWilliam Forestchairman of the boardmade a report on the work and total sales of the company this seasonThen the report was followed by a heated discussion
Secondlyall the directors agreed to hold a press conference for the company next month
Thirdlythe meeting suggested inviting experts from Canada to give a fiveday training course to staff in the Sales Department
The meeting finished at 330 pm
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Who are the meeting participants
AThe executive assistants
BThe directors
CThe interviewees
[单选题]◆How many activities does the meeting have
AThe executive assistants
BThe directors
CThe interviewees
[单选题]◆MrWilliam Forest made a report_______this season
Aon training course to staff in the Sales Department
Bon the advertisement policies of the company
Con the work and total sales of the company
[单选题]◆What did all the directors agree to do
ATo carry out a training project in the company next year
BTo have another board meeting of all directors next season
CTo have a press conference for the company next month
[单选题]◆How long did the meeting last
A15 hours
B1 hour
C2 hour
★When a company needs to employ new peopleit may advertise the job in a newspaper or on a websiteHowever nowadayspeople more often find such advertisements on a website
Then peoplewho are interestedcan apply for the jobThey send in a letter (or an email) and also a resume (or CV) as well
The two parts are very important in jobhuntingThe former is used to apply for a certain positionThe latter is used to introduce his or her education background and work experiences
But more and more companies may often ask people to fill out a standard formThe company’s Human Resources Department will then select the most suitable people to attend an interview
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆According to the passagewhere can we find job advertisements more often nowadays
AIn a magazine
BIn a newspaper
COn a website
[单选题]◆How do people apply for a job
ABy phone
BBy email
CGo to visit the company
[单选题]◆Besides the application letterwhat else is also important
AA resume
BA picture
CA certificate
[单选题]◆What do companies provide to job applicants nowadays before they apply for jobs
AA standard form
BAn invitation letter
CAn email address
[单选题]◆Who is in charge of selecting the applicants for the coming interview
AThe manager of the company
BThe Human Resources Department
CThe secretary of the manager
You may get consumers who want very high quality services satisfiedbut at a higher priceAnd the people who want nofrills service and cheap product will also get it at the other end of the marketSo competition allows a range of variety to occur in a market
The benefit to society of competition is that it makes a major contribution to the fundamental economic issuewhich is the scarcity of productive resourcesIt means that on the production sidethere is maximum pressure to conserve the use of those scarce productive resourcesOn the demand side it also rations consumer demand appropriatelyand it also tends to mean that the variety of consumer needs can be met
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆From the first paragraph of the passage we can know that usually there are______kinds of consumers who may get satisfied in a market
Atwo
Bthree
Cfour
[单选题]◆What does it in the first sentence of paragraph 2 refer to
Afundamental economic issue
Bthe scarcity of productive resources
CThe benefit of competition
[单选题]◆The sentence in paragraph 1So competition allows a range of variety to occur in a market means______
Acompetition makes the market supply various products and services
Bcompetition makes a lot of things occur in a market
Ccompetition makes different things occur in a market
[单选题]◆On the demand side competition also______appropriately
Ameets consumer needs
Bmakes consumer rational
Cmakes consumer satisfied
[单选题]◆The best title of this passage is______
AFundamental Economic Issue
BThe Benefit of Competition
CConsumer Demand and Market
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第三题 阅读理解选择题
说明：2024年8月16日整理适国家开放学专科学员台期末机考考试
题包含5题题4分计20分阅读短文ABC三选项中选择正确答案
★Accounting is More Than Numbers
★Accounting could date back to about 7000 years agoPeople of that time relied on old accounting methods to record the growth of crops and herdsAccounting has great l developed with the growth of jointstock companies
When you think of accountingyou may find pages of tables and numbersThat image doesn’t usually give you too much excitementWhen you have your own businessthoughthose numbers come to mean the world to you because they give you the record of how much money you’ve earned or lost
Actuallyaccounting is not simply about strange dollar amounts or boring numbers i they’re your sales figuresyour costsand your prof tsIn other wordsaccounting is a language of businessOnce you know how to work with those numbershow to read those numbers and how to read the story they tellyou will be able to manage your business toward greater success
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Accounting could date back to about_________years ago
A7000
B6000
C5000
[单选题]◆People in the old days relied on old accounting methods to record_________
Ahow much money they had
Bthe management of their business
Cthe growth of er ops and herds
[单选题]◆Accounting has greatly changed with the development of_________
Acrops and herds
Bjointstock companies
Cinternet companies
[单选题]◆Accounting is very important in your business because it shows_________
Ahow much money you’ve earned or lost
Bpages full of tables and numbers
Cstrange dollar amounts or boring numbers
[单选题]◆According to the writeraccounting is_________
Aa language of business
Byour sales figuresyour costsand your profits
CBoth A and B
American students learn business skills in schoolHere is a story about some American students who learnt business skills by operating their own banks
In December 1987the Twiglet Bank was opened at an Elementary School in MiamiFloridaIt is a real bank that accepts money for savings and makes loansand it is operated by students between 10 and 12 years oldThe bank is open for one hour two days a weekStudents can put their money into the bank and withdraw it as they wishOfficials from a local bank helped the students start the bankThey trained twentythree of them to do all the different kinds of bank jobsfrom counting money to guarding the bankThe students needed money to start the bankThey raised more than 2000 by selling 50dollar shares in the bank to parentsteachersthe local bank workersand customers
Organizing and operating the bank has taught the children a lot about the banking businessThey have learned about raising and investing money and how to use computers and other banking equipmentThey have also learned how to ask for a job and to be responsible for their jobs
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Who helped these children start a bank
AParents
BTeachers
CBank staff
[单选题]◆How did children raise money for their bank
ATheir schools provided financial support for them
BThey sold shares to their parentsteacherslocal bank workers and customers
CThey found an organization to donate a set of fund
[单选题]◆Who is currently operating Twiglet Bank
ATeenagers
BCommunity
CGovernment
[单选题]◆Which is not TRUE for the benefits of children from operating their own banks
AThey learned how to use computers and banking equipment
BThey learned how to find a job and do it well
CThey learned how to produce the money
[单选题]◆What is the best title for this passage
A A Bank of Miami
BA Students’ Bank
CThe Operation of American Banks
★Customer Referral
FromBob Smith < bobsmith@3texportcom>
ToTompson Harris
1012 AMMondayDec212015
Dear Mr Harris
Thank you for your cooperation for our business in the recent years With your great help and supportwe have tripled our products in the last three years And the profits of our company increases steadily
Now we have enlarged and consolidated our domestic market and European market Next step we intend to explore the North American market especially Canada’s and USA’s However we do not have good connections in this region
Therefore we shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products
We look forward to your early reply Merry Christmas and Happy New Year
Yours sincerely
Bob Smith
Project manager
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆How does Bob begin with his email
AWith a selfintroduction
BWith his company’s current situation
CWith presenting thanks for help and support
[单选题]◆What’s the current situation of Bob’s company
AVery good
BNot so good
CJust so so
[单选题]◆What are the market areas of Bob’s company
ADomestic and Asian market
BDomestic and North American market
CDomestic and European market
[单选题]◆What is the recent plan of Bob’s company
ATo enlarge the domestic and European market
BTo explore the North American market
CTo withdraw from European market and strengthen the North American market
[单选题]◆What is the purpose of the email
ATo give best wishes for the coming Christmas and New Year
BTo ask for the introduction of some business partners in North America
CTo consolidate the business relationship
Does everyone in your office always agree all the timeWhen someone makes a suggestiondoes everyone just smile and nod in agreementWhen you bring forward an ideado people just accept itWellif you answeredyesto any of these questionsyou are in an extremely unusual workplacePeople are peopleThey disagreethey argueand they fightYou can’t get around itBut you can learn to deal with it
To hold your ownyou need to learn how to argue effectivelyIf you’ve got an opinionyou need to defend itAnd if you have a problem with something a colleague has doneyou need to let them knowThis can make for some difficult discussions and meetingsbut this is just apart of life and business
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆From the first paragraph we can know that in the office_________
Apeople sometimes argue
Bpeople always agree
Cpeople always get around it
[单选题]◆The underlined sentencePeople are peoplemeans_________
Apeople are always the same
Bpeople dislike each other
Cpeople have their own opinions
[单选题]◆The writer suggests that if you have got an opinionyou need to_________
Aget around it
Bfight for it
Cargue in support of it
[单选题]◆You need several skills to_________
Alet your colleagues know
Bargue effectively
Cmake for discussions and meetings
[单选题]◆The main point of this passage is about_________
Athe fact of disagreement and argument in the office
Bhow to avoid disagreement and argument in the office
Chow to argue effectively in the office
Everyone likes living in a clean and comfortable environmentIf the environment is badit will affect our bodyand make us not feel wellSometimes we maybe terribly illAt that time we don’t want to workand we have to stay in bed and rest at homeSo the environment is very important to us
It’s the germ that makes us ill There are germs everywhereThey are very small and you can’t find them with your own eyesYou can see them with a microscopeThere may be hundreds of them on a very small thingGerms can always be found in dirty waterWhen we look at dirty water under the microscopewe shall see them in itGerms can also be found in air and dustIf you cut your fingersome of the dust from the floor may go into itand you will have much pain in itSometimes the germs will go into all of your bodyand you will have pain everywhere
To keep us healthywe should try our best to make our environment become cleaner and tidierThis needs us to act together
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆The writer tells us that_________
Awe like working when we are ill
Bwe can’t feel ill if the environment is bad
Cwe feel well when the environment is good
[单选题]◆Germs are_________
Avery small things that you can’t see with your eyes
Bthe things that don’t effect people
Cthe things that you can find with your eyes
[单选题]◆Where can germs be foundThey can be found_________
Aeverywhere
Bin air and dust
Conly in dirty water
[单选题]◆How will you feel if germs go into the finger that is cut
AI will feel nothing
BI will feel tense
CI will feel painful
[单选题]◆From the passage we know that_________
Aenvironment doesn’t affect our life
Bwe don’t need to improve our environment
Cgerms may make us ill
Exports are either raw materials or manufactured goodsRaw materials are products of the landsuch as cottontimber or rubberSome raw materialssuch as iron orecome from minesThese raw materials are often exported by the countries that produce them to other countries where they are made into manufactured goods
Some countries produce food for exportfor examplemeatsugaror cereals such as wheat and maizeThese countries are agricultural countriesAn agricultural country needs fertile land and a good climateA colddry climate is not suitable for agriculture
A country which produces manufactured goods is known as an industrialized countryAn industrialized country can not always produce enough food for its own needsIn this caseit does not export foodstuffsInstead it has to import themIt relies on exports of manufactured pro duets and pays for imports with the money it earns from the exported goods
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆From the first sentence of the passage we can know that there are_________kinds of exports
Atwo
Bthree
Cfour
[单选题]◆Raw materials are often exported by the countries that produce them to other countries where_________
Athey are consumed
Bthey are made into finished products
Cthey are wasted
[单选题]◆The countries which produce food for exportfor examplemeatsugaror cereals such as wheat and maize are_________countries
Adeveloped
Bindustrial
Cagricultural
[单选题]◆An industrialized country usually has to import foodstuffs because_________
Ait can not always produce enough food for its own needs
Bit doesn’t have fertile land and a good climate
Cit relies on exports of manufactured pro duets
[单选题]◆The best title of this passage is_________
AAgriculture and Industry
BExport
CProduction
February 12015
Dear MsLin
Special Requirements for Packing (Order NoMI 063)
With reference to the order of woolen gloves abovethe packing instructions 1 (list) as follows
The woolen gloves 2 (pack) in twenty boxesand the boxes 3 (pack) in a cartonAll the boxes 4 (put) close together in order to avoid being flattened
The carton 5 (line) with waterproof cloth inside and 6 (strap) with metal bands outsidewhich is strong enough for sea transportation
Small holes 7 (make) in the waterproof cloth to let the moisture out
Please 8 (follow) the packing instructions aboveThank you for your attention
Yours sincerely
Daniel Anderson
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆The woolen gloves should be________
Apacked in a carton
Bstrong enough
Cpacked in twenty boxes
[单选题]◆All the boxes were put close together________
Afor sea transportation
Bto avoid being crushed
Cto be in good order
[单选题]◆The carton was strapped with metal bands outside________
Ato be strong enough
Bto let the moisture out
Cto be waterproof
[单选题]◆To let the moisture outsmall holes should be made________
Ain twenty boxes
Bin the waterproof cloth
Cin the carton
[单选题]◆The main purpose of the letter is to________
Aorder woolen gloves
Bfollow packing instructions
Cmake packing instructions
★FromBob Smith < bobsmith@3texportcom>
ToTompson Harris
1012 AMMondayDec212015
Dear MrHarris
Thank you for your cooperation for our business in the recent yearsWith your great help and supportwe have tripled our products in the last three yearsAnd the profits of our company increases steadily
Nowwe have enlarged and consolidated our domestic market and European marketNext step we intend to explore the North American marketespecially Canada’s and USA’sHoweverwe do not have good connections in this region
Thereforewe shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products
We look forward to your early replyMerry Christmas and Happy New Year
Yours sincerely
Bob Smith
Project manager
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆How does Bob begin with his email
AWith a selfintroduction
BWith his company’s current situation
CWith presenting thanks for help and support
[单选题]◆What’s the current situation of Bob’s company
AVery good
BNot so good
CJust so so
[单选题]◆What are the market areas of Bob’s company
ADomestic and Asian market
BDomestic and North American market
CDomestic and European market
[单选题]◆What is the recent plan of Bob’s company
ATo enlarge the domestic and European market
BTo explore the North American market
CTo withdraw from European market and strengthen the North American market
[单选题]◆What is the purpose of the email
ATo give best wishes for the coming Christmas and New Year
BTo ask for the introduction of some business partners in North America
CTo consolidate the business relationship
If you don’t have much experience of making phone calls in Englishmaking a business call can be a worrying experience
Most business peopleunless they feel very confidentprepare for an important phone call in a foreign language by making notes in advanceAnd during the call they make notes while they’re talking to help them to remember what was said
Although it’s quick and convenient to phone someone to give them information or to ask questionsthe disadvantage is that there is nothing in writing to help you to remember what was saidIt’s essential to make notes and often when an agreement is reached on the phoneone of the speakers will send a fax or email to confirm the main points that were made
Because it’s so easy to be misunderstood when talking on the phoneit’s a good idea to repeat any important information(especially numbers and names) back to the other person to make sure you’ve got it rightAlways make sure you know the name of the person you’re talking toIf necessaryask them to spell it out to youso that you can make sure you’ve got it rightand try to use their name during the callAnd make sure that they know your name too
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆If you don’t have much experience of making phone calls in Englishmaking a business call can be_________
Aan easy thing
Ba happy experience
Ca painful thing
[单选题]◆Most business people prepare for an important phone call in a foreign language by making notes in advance because_________
Athey are very careful
Btheir foreign language isn’t so good
Cthey don’t want to miss any important information
[单选题]◆When the speakers reach an agreement on the phone_________will send a fax or email in order to confirm the main points that were made
Aone of them
Bboth of them
Cnone of them
[单选题]◆What doesitrefer to in the first sentence in Paragraph Fourit’sa good idea to repeat any important information(especially numbers and names) back to the other person to make sure you’ve got it right
Aimportant information
Bthe other person
Ca good idea
[单选题]◆The best title of this passage is_________
AThe Importance of Taking Notes
BBusiness Calls
CTalking on the Phone
Once upon a timethere lived a rich manHe had a servantHe and the servant loved wine and good food very muchEach time the rich man left his homethe servant would drink the wine and eat up all the nice food in the houseThe rich man knew what his servant didbut he had never caught his servant doing that
One morningwhen he left homehe said that there were two bottles of poison and some nice food in the houseWith these wordshe went out
But the servant knew that what the rich man had said was untrueAfter the rich man was away from his homehe enjoyed a nice mealBecause he drank too muchhe was drunk and fell to the groundWhen the rich man came backhe couldn’t find his food and his wineHe became very angryHe woke the servant upBut the servant told his story very wellHe said a cat had eaten up everythingHe was afraid to be punishedso he drank the poison to kill himself
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆In the story_________liked wine and good food very much
Athe rich man
Bthe servant
Cboth A and B
[单选题]◆The rich man knew that it was_________that drank the wine an date up all the nice food
Athe cat
Bhimself
Cthe servant
[单选题]◆The rich man told the servant that there was poison in the two bottlesbecause_________
Athere was in fact poison in the bottles
Bhe did not want the servant to drink his wine
Che wanted to kill the cat
[单选题]◆In fact_________ate all the nice food and drank the wine
Athe servant
Bcat
Cthe rich man
[单选题]◆From the storywe know that the servant is very_________
Alazy
Bbad
Cclever
★The key to most businesses’ success is customer satisfaction There are two rules for customer
satisfaction Rule 1 is that the customer is always right Rule 2 is if the customer is ever wrong reread Rule1
The best way to satisfy your customers is to provide quality products friendly service accurate information and keep adding value as much as possible to your products and services Giving your customers what they need and more than they expect will lead customers to return to you
In order to improve your service you need to make market surveys so as to know what your customers are thinking and demanding Then you take actions to meet your customers In this way you will stay competitive in these changing times
Remember you should do your best to keep your clients happy and satisfied Thus your business will go on to achieve success It’s as simple as that
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆What is the key to business success
ACustomer satisfaction
BGood advertising
CInvestment
[单选题]◆What type of in formation needs to be provided to your customers
AInteresting information
BAccurate information
CSimple information
[单选题]◆What can customers return to you
AQuality products and service
BAdded value to the products and services
CBoth A and B
[单选题]◆Why do we make market surveys
ATo lead customers to return to us
BTo keep customers happy and satisfied
CTo know what customers demand and try to meet them
[单选题]◆What happens when you keep your clients happy
AYour business grows and improves
BYour business stays at the same level
CYour clients go to competitors
This is a situation you’ve probably experienced many timesyou arrive for a meeting ten minutes earlyThere are several people already thereYou say hello and then…What do you talk aboutWhat do you say
In this situationyou need to be able to make a small talkA small talk is an informal conversationWe use the termsmall talkbecause it is not about exchanging information or making decisions or having a serious discussionIt’s away to avoid uncomfortable silences and build stronger relationships
Small talk might seem to be about nothing importantbut it is important in itselfBeing able to make a small talk will allow you to make yourself part of a groupIt will set the stage for more serious types of communication
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆According to the passagesmall talkis a kind of_________dialog
Aformal
Binformal
Cserious
[单选题]◆The purpose of making a small talk is_________
Ato avoid uncomfortable silences
Bto exchange information
Cto make decisions
[单选题]◆The phraseset the stage forin Para 3 means_________
Amake preparations for
Bput an end to
Cbe suitable for
[单选题]◆In the passageyou can be a member of a group through_________
Aplaying games
Bworking together
Cmaking small talks
[单选题]◆The title of the passage should be_________
AThe Importance of Communication
BSmall Talk Before a Meeting
CDon’t Be Late for a Meeting
Time230 pmMarch 52015
PlaceConference roomsecond floor of 3T CoLtd
ParticipantsAll the directors
ChairmanChairman of the boardMrWilliam Forest
Minutes keeperLinda
The main activities at the meeting are as follows
FirstlyMrWilliam Forestchairman of the boardmade a report on the work and total sales of the company this seasonThen the report was followed by a heated discussion
Secondlyall the directors agreed to hold a press conference for the company next month
Thirdlythe meeting suggested inviting experts from Canada to give a fiveday training course to staff in the Sales Department
The meeting finished at 330 pm
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Who are the meeting participants
AThe executive assistants
BThe directors
CThe interviewees
[单选题]◆How many activities does the meeting have
AThe executive assistants
BThe directors
CThe interviewees
[单选题]◆MrWilliam Forest made a report_______this season
Aon training course to staff in the Sales Department
Bon the advertisement policies of the company
Con the work and total sales of the company
[单选题]◆What did all the directors agree to do
ATo carry out a training project in the company next year
BTo have another board meeting of all directors next season
CTo have a press conference for the company next month
[单选题]◆How long did the meeting last
A15 hours
B1 hour
C2 hour
★When a company needs to employ new peopleit may advertise the job in a newspaper or on a websiteHowever nowadayspeople more often find such advertisements on a website
Then peoplewho are interestedcan apply for the jobThey send in a letter (or an email) and also a resume (or CV) as well
The two parts are very important in jobhuntingThe former is used to apply for a certain positionThe latter is used to introduce his or her education background and work experiences
But more and more companies may often ask people to fill out a standard formThe company’s Human Resources Department will then select the most suitable people to attend an interview
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆According to the passagewhere can we find job advertisements more often nowadays
AIn a magazine
BIn a newspaper
COn a website
[单选题]◆How do people apply for a job
ABy phone
BBy email
CGo to visit the company
[单选题]◆Besides the application letterwhat else is also important
AA resume
BA picture
CA certificate
[单选题]◆What do companies provide to job applicants nowadays before they apply for jobs
AA standard form
BAn invitation letter
CAn email address
[单选题]◆Who is in charge of selecting the applicants for the coming interview
AThe manager of the company
BThe Human Resources Department
CThe secretary of the manager
You may get consumers who want very high quality services satisfiedbut at a higher priceAnd the people who want nofrills service and cheap product will also get it at the other end of the marketSo competition allows a range of variety to occur in a market
The benefit to society of competition is that it makes a major contribution to the fundamental economic issuewhich is the scarcity of productive resourcesIt means that on the production sidethere is maximum pressure to conserve the use of those scarce productive resourcesOn the demand side it also rations consumer demand appropriatelyand it also tends to mean that the variety of consumer needs can be met
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆From the first paragraph of the passage we can know that usually there are______kinds of consumers who may get satisfied in a market
Atwo
Bthree
Cfour
[单选题]◆What does it in the first sentence of paragraph 2 refer to
Afundamental economic issue
Bthe scarcity of productive resources
CThe benefit of competition
[单选题]◆The sentence in paragraph 1So competition allows a range of variety to occur in a market means______
Acompetition makes the market supply various products and services
Bcompetition makes a lot of things occur in a market
Ccompetition makes different things occur in a market
[单选题]◆On the demand side competition also______appropriately
Ameets consumer needs
Bmakes consumer rational
Cmakes consumer satisfied
[单选题]◆The best title of this passage is______
AFundamental Economic Issue
BThe Benefit of Competition
CConsumer Demand and Market
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