PART 1 第部分
The Personnel & Training Department have covered the following subjects with the above employee
力资源部已述员工讲解列容
1
Who’s Who
18
Training Policy & Procedure
酒店理层
培训政策程序
2
Hotel Facilities & Services
19
Transfer Procedure
酒店设施服务项目
部调部门程序
3
Hotel Rules & Regulations
20
Security–Parcel PassLost & Found Procedure
酒店规规定
保安检查包裹通行失物招领程序
4
Working Hours
21
Leave Application Procedure
工作时间
请假程序
5
Medical Check
22
Hotel Organization Chart
医疗检查
酒店组织结构图
6
ClinicGuests’ & Staff’s
23
Emergency Procedure
客医务室员工医务室
紧急情况处理程序
7
When How & Where Paid
24
Fire Prevention
工资支付
消防程序
8
Attendance & Time Card
25
Security Knowledge
考勤制度卡制度
保安知识
9
Courtesy
26
Telephone Manners
礼仪礼貌
电话礼仪
10
Employment Handbook
27
Health & Safety at Work
员工手册
工作中健康安全
11
After DutyNot to RemainReturn
28
Body LanguageManner
班逗留返回
身体语言礼貌
12
No Tips Allowed
29
Concept of Service
准接受形式费
服务概念
13
Annual Leave & Holiday Pay
30
Conditions of Employment
年假假日工资
雇条件
14
Locker & Checking of Locker
31
NotifyChange of Personal Status Data
更衣室更衣室检查
资料变更
15
Discipline Misconduct
32
Grievance Procedure
纪律处分
投诉程序
16
Personal Grooming & Hygiene
33
Accident Reporting & Personal Problems
仪容卫生
事报告问题处理
17
Hotel ID CardName Tag
34
Staff Separation Procedure
酒店工牌名牌
员工离职程序
Acknowledgement I fully understand the abovementioned topics that have been conducted for me
认承认 接受述培训 已完全掌握容
____________________
Staff Signature员工签名
PART 2 第二部分
The respective division headdepartment head or the immediate supervisor has covered the following subjects with the above employee 相关部门总监部门理述员工直接司已该员工讲解列容
1
Job DescriptionResponsibilities
12
Reporting Illness & Absence
工作职责描述岗位职责
病假请假报告程序
2
Departmental Rules
13
Procedure for Returning to Work after Illness
部门规章制度
病假报班
3
Personal Cleanliness
14
Meal and Relief Period
清洁卫生
餐时间休息时间
4
Uniforms
15
How to Get to Staff Cafeteria
制服
员工餐厅路线
5
Duty Roster
16
Safety Rules
排班表
安全规
6
Overtime
17
Fire Procedure
加班
消防程序
7
Personal Time Off
18
Handover When Off Duty
休息时间
班时交接程序
8
Days Off
19
Department IntroductionOrganization Chart
休息日
部门介绍部门组织结构图
9
Reporting Accidents
20
Interdepartmental Contact
事工伤报告
需联络部门联络方式
10
Leave Application
21
Service Standard
假期申请
服务标准
11
Departmental Policy & Procedures
22
Training Procedure of The Department
部门工作政策程序
部门培训政策程序
JOB ORIENTATION 工作描述
Tour of department and introduction to supervisors and colleagues
参观部门介绍认识事
Explanation of job – its relation to overall operation stress courtesy and politeness
解释进行工作 包括完整操作程序强调礼貌程中重性
Explanation and demonstration of each step – letting employee try
演示工作步骤 员工尝试
Check performance
检查工作表现
Safety rules
工作安全规定
Comment评语 ___________________________________________________________________________________________
Acknowledgement I fully understand the above mentioned topics that have been conducted for me
认承认 接受述培训 已完全掌握容
_______________ ________________________ _________________________ _______________________
Staff Sign Off员工 Immediate Superior直接司 DivDept Head部门总监理 Training Manager培训理
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档
The Personnel & Training Department have covered the following subjects with the above employee
力资源部已述员工讲解列容
1
Who’s Who
18
Training Policy & Procedure
酒店理层
培训政策程序
2
Hotel Facilities & Services
19
Transfer Procedure
酒店设施服务项目
部调部门程序
3
Hotel Rules & Regulations
20
Security–Parcel PassLost & Found Procedure
酒店规规定
保安检查包裹通行失物招领程序
4
Working Hours
21
Leave Application Procedure
工作时间
请假程序
5
Medical Check
22
Hotel Organization Chart
医疗检查
酒店组织结构图
6
ClinicGuests’ & Staff’s
23
Emergency Procedure
客医务室员工医务室
紧急情况处理程序
7
When How & Where Paid
24
Fire Prevention
工资支付
消防程序
8
Attendance & Time Card
25
Security Knowledge
考勤制度卡制度
保安知识
9
Courtesy
26
Telephone Manners
礼仪礼貌
电话礼仪
10
Employment Handbook
27
Health & Safety at Work
员工手册
工作中健康安全
11
After DutyNot to RemainReturn
28
Body LanguageManner
班逗留返回
身体语言礼貌
12
No Tips Allowed
29
Concept of Service
准接受形式费
服务概念
13
Annual Leave & Holiday Pay
30
Conditions of Employment
年假假日工资
雇条件
14
Locker & Checking of Locker
31
NotifyChange of Personal Status Data
更衣室更衣室检查
资料变更
15
Discipline Misconduct
32
Grievance Procedure
纪律处分
投诉程序
16
Personal Grooming & Hygiene
33
Accident Reporting & Personal Problems
仪容卫生
事报告问题处理
17
Hotel ID CardName Tag
34
Staff Separation Procedure
酒店工牌名牌
员工离职程序
Acknowledgement I fully understand the abovementioned topics that have been conducted for me
认承认 接受述培训 已完全掌握容
____________________
Staff Signature员工签名
PART 2 第二部分
The respective division headdepartment head or the immediate supervisor has covered the following subjects with the above employee 相关部门总监部门理述员工直接司已该员工讲解列容
1
Job DescriptionResponsibilities
12
Reporting Illness & Absence
工作职责描述岗位职责
病假请假报告程序
2
Departmental Rules
13
Procedure for Returning to Work after Illness
部门规章制度
病假报班
3
Personal Cleanliness
14
Meal and Relief Period
清洁卫生
餐时间休息时间
4
Uniforms
15
How to Get to Staff Cafeteria
制服
员工餐厅路线
5
Duty Roster
16
Safety Rules
排班表
安全规
6
Overtime
17
Fire Procedure
加班
消防程序
7
Personal Time Off
18
Handover When Off Duty
休息时间
班时交接程序
8
Days Off
19
Department IntroductionOrganization Chart
休息日
部门介绍部门组织结构图
9
Reporting Accidents
20
Interdepartmental Contact
事工伤报告
需联络部门联络方式
10
Leave Application
21
Service Standard
假期申请
服务标准
11
Departmental Policy & Procedures
22
Training Procedure of The Department
部门工作政策程序
部门培训政策程序
JOB ORIENTATION 工作描述
Tour of department and introduction to supervisors and colleagues
参观部门介绍认识事
Explanation of job – its relation to overall operation stress courtesy and politeness
解释进行工作 包括完整操作程序强调礼貌程中重性
Explanation and demonstration of each step – letting employee try
演示工作步骤 员工尝试
Check performance
检查工作表现
Safety rules
工作安全规定
Comment评语 ___________________________________________________________________________________________
Acknowledgement I fully understand the above mentioned topics that have been conducted for me
认承认 接受述培训 已完全掌握容
_______________ ________________________ _________________________ _______________________
Staff Sign Off员工 Immediate Superior直接司 DivDept Head部门总监理 Training Manager培训理
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档