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智慧树知到《跨文化人力资源管理》章节测试含答案

天***雨

贡献于2022-03-03

字数:14473

智慧树知跨文化力资源理章节测试答案
智慧树知跨文化力资源理章节测试答案

第章

1In          strategic and operational decisions are decentralized to the separate business units and management within the individual countries

Amultidomestic strategy

Binternational strategy

Cglobal strategy

答案

multidomestic strategy

2believes that local nationals are in the best position to work in the branch companies Local culture and customs are highly respected

AThe ethnocentric policy

BThe polycentric policy

CThe Geocentric mode

答案

The polycentric policy

3are the employees who are not from home countryhost country but are employed at subsidiary or corporate headquarters

AHome country employees

BHost country employees

CThird country employees

答案 Third country employees

4We adopt        to analyze the external environment of an organization

ASWOT analysis

BPESTEL model analysis

CFive Forces Model

答案 PESTEL model analysis

5What are the objectives of HRM

AHelp the organization to carry out the corporate strategy

BProvide highquality employees for the organization and improve their productivities

CCreate a better working environment and a flatter and more flexible organization capable of responding more quickly to change

DIncrease staff turnover and absenteeism

EBuild greater employee commitment to the organization

答案 Help the organization to carry out the corporate strategy

Provide highquality employees for the organization and improve their productivitiesCreate a better working environment and a flatter and more flexible organization capable of responding more quickly to change

Build greater employee commitment to the organization

6What are the differences between international and domestic human resource management

AThe employees are different

BThe responsibilities of HR department in a multinational firm are more complex

CThe management environment has changed

DThe organization locations are different

EThe business strategies are different

答案 The employees are different

The responsibilities of HR department in a multinational firm are more complex
The management environment has changedThe organization locations are different

The business strategies are different

7Human resource management viewed employees as a cost and regarded payment and coercion as the major motivational methods

A

B错

答案 错

8Human resource management is the process of acquiring training appraising and compensating employees and of attending to their labor relations health and safety and fairness concerns

A

B错

答案

9An American MNC which has a subsidiary at India employs a French person as the CEO to the subsidiary the Frenchman employed is a home country employee

A

B错

答案 错

10The strategic human resource management is the strategic approach to the effective management of people in an organization so that it helps the business to gain the competitive advantages

A

B错

答案

第二章

1In crosscultural training process social adaptation can be affected by a number of factors including culture distance communication and individual variables such as      

Ainteractions with the host culture

Beagerness to go back

Cinteractions with home culture

答案 interactions with the host culture

2For companies in high power distance cultures top managers often prefer to use subjective decisions to assess      

Ajobs

Btime

Cpeople

答案 people

3Culture is made up of basic assumptions and       policies procedures and behavioral conventions that are shared by a group of people

Abeliefs and values

Bhabits and hobbies

Cliving conditions

答案 beliefs and values

4In the high uncertainty avoidance cultures jobs are defined in specific details avoid ambiguities Dynamic work assignments are not preferred but        are often favored

Alonglasting job requirements

Bshortterm job requirements

Cunsure requirements

答案 longlasting job requirements

5People in high certainty avoidance country such as Japan often have        systems linked to seniority and internal equityA

centralized systems

B

decentralized systems

C

fixed systems

D

flexible systems

答案

centralized systems



fixed systems

6In collectivistic or high power distance cultures countries promotion decisions is basically

made more on     than taskrelated outcomes

Aingroup favoritisms

Bharmonious interpersonal relations

Cteamwork facilitation

Dloyalty and positive attitude towards superiors

Ecompetencies

答案 ingroup favoritismsharmonious interpersonal relations

teamwork facilitation

loyalty and positive attitude towards superiors

7According to Edward T Hall culture is like an iceberg 10 percent of which is to observe understand and repeat

A

B错

答案 错

8In high uncertainty avoidance culture like Japan external recruitment is preferred to internal recruitment

A

B错

答案 错

9In crosscultural training process language can have a important impact on social adaptation

A

B错

答案

10Hofstede proposes culture is like an onion having a set of four layers and each layer is independent from each other

A

B错

答案 错

第三章

1The results of the Hawthorne test shows that the most important factor affecting production efficiency is          at work

Atreatment

Bworking conditions

Chuman relations

答案C

2Which of the following statements about Maslow's hierarchy of needs is true

AThe five kinds of needs are like a ladder and raised from low to high step by step and this order is completely fixed

BIn general if the needs of a certain level are relatively satisfied it will be developed to a higher level

CA person may not have several needs in the same period

答案B

3believes that workers do not have ambition and do not like work Whenever possible they will shirk responsibility

ATheory X

BTheory Y

CTheory Z

答案A

4Employees in        take on managerial roles and help better the company rather than oversee apprentices like in the mentor stageAApprentice Stage

BEstablishment Stage

CSponsor Stage

答案C

5are contentbased human resource motivational theories

AScientific management theory

BMaslow's hierarchy of needs

CHertzberg's twofactor theory

DVroom's theory of expectations

EAdams's theory of fairness

答案ABC

6Maslow's hierarchy of needs include         

APhysiological needs

BSecurity needs

CCommunication needs

DEsteem needs

ESelfactualization needs

答案ABCDE

7Motivation is an employee’s desire to perform their role It often linked to the outcome and any reward

A

B错

答案A

8One of the principles in the Taylor's scientific management theory is that managers should scientifically select and train workers

A

B错

答案A

9When employees are dissatisfied with work they often complain about motivational factors such as company policies relationships working conditions and so on

A

B错

答案B

10The goalsetting theory concentrates on effortperformance relationship performancereward relationship rewardspersonal goals relationship

A

B错

答案B

第四章

1which of the following is not the step of the selection of expatriates

Aevaluate the candidate’s personal traits

Bthe decision should be granted by the committee

Cassessment centers

Dface to face interview

答案D

2could be traditional called temporaries hired from an agency leased or rented managers or specialists or a whole task or project completed by an external firm

AHostcountry nationals

BOutsourced employees

CDomestic internationalists

DParentcountry nationals

答案B

3Which of the following is the traditional types of international employees

Athirdcountry nationals

Bdomestic internationalists

Cinternational commuters

Demployees on longterm or shortterm business trips on foreign postings

答案A

4To become successful expatriates one needs to have the ability to __

Aavoid cultural shockBdeal with different things depending on others

Chandle the homesick well

Dprudent decisionmaking skills

答案D

5What are the functions of expatriates

Anetwork builders

Ban agent of socialization

Can agent of indirect control

Dtransferring competence and knowledge

答案ABD

6What can affect expatriates to adapt to the new environment

Amanagerial skills

Binterpersonal skills

Cbelief in the mission

Dsupport of and understanding from the family

答案ABCD

7International commuters means those employees who typically live in their home countries but regularly commute to specific foreign countries to perform some aspect of their work

A

B错

答案A

8Expatriates with behavioral flexibility can be easier to be accustomed to the job in general

A

B错

答案A

9Thirdcountry nationals which refers to the citizens of a country other than the parent country or the country of the subsidiary to work in one of its foreign subsidiaries

A

B错

答案A

10Interviews with the International assignee and his or her spousepartner It would be better to select most of the employees from the home office

A

B错

答案B

第五章

1is a process of receiving and welcoming employees when they first join a company and giving them the basic information they need to settle down quickly and happily and start work

ATraining

BInduction

CSelection

答案B

2means that the staff work in the company and one day per week they attend a local college or training center for the theoretical learning

ADay release

BRevision course

CSponsored full time course

答案A

3Which of the following is not the objective of career development

ATo meet the immediate and future resource needs of the organization on a timely basis

BTo better inform the organization and the individual about the potential career paths within the organization

CTo give a welcome for those new employees and reduce their anxiety

答案C

4help expatriates form adaptive behaviors by emphasizing the crosscultural skills expatriates require in order to successfully interact with individuals from other culturesACognitive goals

BAffective goals

CBehavioral goals

答案C

5What are the steps of designing a successful training program

APerform job analysis

BPerform needs assessment

CEstablish training objectives

DConduct training program

EEvaluate training outcomes

答案ABCDE

6The training of the expatriates should cover         

ACrosscultural competencies

BGlobal leadership competencies

CCultural intelligence

DSelfconcept

ECultural identity

答案ABCDE

7Among training techniques advantages of lecture way include getting the audience to participate actively in learning giving people an opportunity of learning from the experience of others

A

B错

答案B

8Job rotation belongs to OfftheJob Management Training In this method management trainees move from department to department to broaden their understanding of all parts of the business

A

B错

答案B

9The design structure content and focus of crosscultural training programs depend on factors such as the individual’s cultural background culturespecific features of the host country environment and the individual’s degree of contact with the host environment

A

B错

答案A

10Didactic training refers to learning on the job involving assignments to the host culture directly or to a microculture’

A

B错

答案B

第六章

1Appraisal is often used to establish areas for improvement and training needs and it is the systematic review and assessment of an employee’s performance and __

Apotential

Bknowledge

Cprofessional skills

Dability

答案A

2Which of the following is not the benefits of appraisal

Ahelp employees to modify or change their performance

Bprovide the managers with valid data

Cdemonstrate the value of the employees

Dprovide some feedback to employees

答案C

3Some employees consider appraisal a formfilling exercise to satisfy the personnel department In this case the appraisal process is treated __

Aas judgment

Bas confrontationCas bureaucracy

Das annual event

答案C

4what is the importance of appraisal

AIdentifying the individual’s training and development needs in the light of actual performance

BIdentifying areas that require improvement

CMonitoring the organization’s initial selection procedures against subsequent performance

DImproving communication between different levels in the hierarchy

答案ABCD

5what are the techniques often used in an appraisal system

AGuided assessment

BOverall assessment

CBehavioral incident methods

DSelfassessment

答案ABC

6The organizational structure about appraisal may consist of senior managers human resource managers and employees and line supervisors

A

B错

答案A

7In some companies the appraisal usually is a friendly chat and many managers embarrassed by the need to give feedback and set stretching targets Therefore it is a good way to reduce stress

A

B错

答案B

8Objectives and resultsorientated schemes regard performance against specific targets and standards of performance agreed in advance and take the working process into considerations

A

B错

答案A

9Grading as an effective way to appraise employees adding a comparative frame of reference to the general guidelines

A

B错

答案A

10Employee appraisal can be regarded as a tool aiming to influence employee behavior and maximize

Athe best profits of the company

Butilization of the organization’s human resource

Cthe turnover of the employees

Dthe performance of the managers

答案B

第七章

1doesn’t belong to the external factor that influences compensation

ASize of the organization

BEconomic conditions

CGovernment

答案A

2pays for the employees’ depth and types of skills and knowledge rather than for the job title they hold

AKnowledgebased pay

BCompetencebased payment

CSkillbased pay

答案B

3The purpose of          is to encourage employees to exert peer pressure on group members to performAindividual incentive plan

Bprofit sharing plan

Cgroup incentive plan

答案C

4holds the opinion that all their assignees should receive the same compensation regardless of their country of origin

AThe global approach

BThe local plus approach

CThe host country approach

答案A

5Compensation should be      

Aadequate

Bequitable

Cbalanced

Dcosteffective

Eincentiveproviding

答案ABCDE

6The factors affecting decisions on the width of grades are      

Aviews on the scope of performance contribution or career progression within grade

Bequal pay considerations

Cdifferences between male and female and the discrimination

Dthe greater the number the larger the width

Edecisions on the value of increments in a pay spine

答案ABCE

7Job structure refers to the average amount (including wages salaries and bonuses) the organization pays for a particular job

A

B错

答案B

8The employee benefits can be grouped into five major categories legally required retirement related payment for time not working and other benefits

A

B错

答案A

9When designing subsidiaries’ HRM practices two distinct logics need to be considered in MNCs the local responsiveness and the global integration

A

B错

答案A

10Expectancy theory predicts that reciprocity may follow if people perceive their needs are met

A

B错

答案B

第八章

1The UN urged businesses all over the world to obey some standards besides human rights labor standards and        

Aliving standard

Bpersonal issues

Cwork environment

Dclimate change

答案D

2what can affect the industrial relations in multinational firms

Athe position of the company

Bthe standard of labor union

Cthe law of the United Nations

Dnationality of ownership of the subsidiary

答案D

3Which of the following is not the proper reason to dismiss the employees

Aunsatisfactory performanceBmisconduct

Clack of qualifications for the job

Done mistake in work

答案D

4Generally speaking which is the fourth stage an alternative dispute settlement system runs through

Apeer review

Bopendoor policy

Carbitration

Dmediation

答案C

5What are the reason for employees to observe work ethnics

Athe companies need the employees to do the right thing

Bthe basic guarantee for company to run regularly

Chuman resource decisions are usually concerned with ethical results

Dmost employers try to maintain positive relationship between themselves and their employees

答案BCD

6What are methods the employer able to adopt when disputes occur across countries

Aemphasize fairness

Bmanage interpersonal conflict

Ccultivate trust

Dwarn the employees

答案ABC

7When the requirements of the job are change it is unfair for the company to fire the employees

A

B错

答案B

8In order to reach low turnover and satisfactory organization the employers should retain the employees in any cases

A

B错

答案B

9When dealing with disputes letting parties face facts and then come up with solutions is usually better than ignoring problems

A

B错

答案A

10Due to the complex situations multinational employees face they should take employment law existed in both the parent country and host countries into account

A

B错

答案A
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