| 注册
home doc ppt pdf
请输入搜索内容

热门搜索

年终总结个人简历事迹材料租赁合同演讲稿项目管理职场社交

2023秋季学期国开电大本科《管理英语3》在线形考(单元自测7)试题及答案

h***s

贡献于2023-11-23

字数:9971

2023秋季学期国开电科理英语3线形考
说明:资料整理2023年11月23日适2023秋季学期国开电科学员台线形考考试
单元测7 试题(题库)答案
说明:测试中6道机题中5道选择题1道完形填空题
第题:选择填空(题10分5题)
列选择题库中抽2题
―How is everything going
―_________we’ve been quite busy this month and there’s been quite a lot of progress since the last inspection
[答案]BAs you can see

―I’d like to take a look first at those structural support beams that were going to be put in place on the second floor
―_________here’s your jacket and helmetand you’d better put on these boots as wellit’s our site policy
[答案]CCertainly

―_________about it now
―Every time a customer has complained we’ve followed our store policy and offered them an exchange or a full refund
[答案]CWhat’s being done

―I suggest you offer affected customers a discount on their next store purchaseexplain the situation and apologize to them
―Rightof course_________
[答案]AI’ll get on it right away

―What’s the latest situation with all these customer complaints we’ve been receiving
―_________the quality of the material has not always been up to standard
[答案]BI’m afraid

列选择题库中抽3题
A Chinese company is going to_______over the wellknown Japanese company TOSHIBA Corporation


[答案]Btake

Apple almost lost its dominance in the smartphone market_________it became clear that it was difficult to make a call using the much expected iPhone 4
[答案]Awhen

I’m going to have a_________with Mark about this issue tomorrow
[答案]Cword

Let’s go_________the reports on the latest work
[答案]Aover

Not only_________many cars built in the 1970s ugly and poorly designedthey also became very unreliable after 4050 thousand miles
[答案]Cwere

Our new school building is_________construction
[答案]Aunder

Proper controls that should_________developed as part of routine safety procedures were not in place
[答案]Bhave been

The products of this company are always_________to standardthey have very strict quality control process
[答案]Cup

Then the situation_________worse by human error because of the lack of proper training
[答案]Bwas made

Unluckilysome Quality Management System failures_________headlines
[答案]Ado make

第二题:阅读理解选择判断翻译等(50分)
列带★题库中抽中1试题
★翻译
面句子选择正确翻译(题10分)
操作提示通题干拉框选择题目正确答案


1Quality control is a series of activities that ensure and improve the quality of products and service
[答案]C质量控制系列确保提高产品质量服务行

2The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes
[答案]A统计质量控制目标收集数便断改进制造工艺

3Involvementparticipationand teamwork are seen as absolute’ must haves’ if a quality workplace is to be created
[答案]C果高质量工作环境创造出绝必须条件视员工介入员工参团队合作

4It was the late 1970s that American manufacturing factories realized that quality control was a significant issue
[答案]C1970年代晚期美国制造业工厂意识质量控制重问题

5Doorways offer no greater protection than any other area
[答案]B出入口保护作区域强

★听力理解
点击听话录音根话容判断正误(题10分)
TASK4 TESTMP3
操作提示句子正确选择拉选项框T句子错误选择拉选项框F
1Mike is met by an engineer at the construction site[答案]F
2The construction site doesn’t look very busy[答案]F
3Mike doesn’t inspect the whole construction site[答案]T
4It is not the first time the construction site being inspected[答案]T
5Fraser knows clearly how the quality is controlled at the construction site[答案]T
★听力理解
听话录音根话容找出COLUMN A中方应产品质量问题(题10分)
TASK3 TESTMP3
操作提示通拉框选择题目正确答案
COLUMN A
COLUMN B

1Customers
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}



2The store
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}

3The purchasing department
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}

4The manager
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}

5Frank
{Trying to understand and solve the problemTalking to the supplierMaking complaints to the storeOffering customers an exchange or a full refundReporting the quality problem to the manager}
★听力理解
听话录音根话容完成方题目(题10分)
TASK3 TESTMP3
操作提示通题干拉框选择题目正确答案
1What is the product they are talking about
[答案]BShirts

2What is the problem with the product
[答案]AQuality

3Who first finds out the problem
[答案]BThe customer

4Who first receives the customer’s complaints
[答案]CThe store

5What is the source of the problem
[答案]CThe supplier

★完型填空(空10分)
操作提示通题目中拉选项框选择恰词语补全填空
Total Quality Management (TQM)
Total Quality Management (TQM) is a{comprehendcomprehensivecomprehension}and structured approach to organizational management that seeks to impro


ve the quality of products and services{withthroughin}ongoing refinements in response to continuous feedbackTQM requirements may be defined separately for a particular organization{orandas}may be in adherence to established standardssuch as the International Organization for Standardization’s ISO 9000 seriesTQM can be applied to any type of organizationit originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable{amongbesidesincluding}schoolshighway maintenancehotel managementand churchesAs a current focus of ebusinessTQM is based on quality management{fromtoat}the customer’s point of view
★阅读理解
阅读面文章根文章容判断文章句子正确(T)错误(F)(题10分)
NOTABLE QUALITY MANAGEMENT FAILURES
A Quality Management System (QMS) should clearly understand customer requirementsand to provide good designqualified production in an effective and efficient way

When the Quality Management System fails to fulfill its function and customer requirements are not metcustomers might be upsetmanagement and employees both might be unhappybut its negative influence is not so widespreadUnluckilysome Quality Management System failures do make headlines

Here are three cases of famous quality management failures

3 MILE ISLAND

The worst nuclear disaster in UShistory broke out at the 3 Mile Island reactor facility in eastern Pennsylvania in March 1979Proper controls that should have been developed as part of routine safety procedures were not in placeThen the situation was made worse by human error because of the lack of proper trainingThe only new nuclear power stations built since that day were the ones already under construction

FORD PINTO

The Ford Pinto is the most wellknown and the worst disaster in the whole USautomobile industry in the 1970sApparently the entire USauto industry decided to spend the 1970s resting on their laurels after building great cars that sold well during the sixtiesNot only were many cars built in the 1970s ugly and poorly designedthey also became very unreliable after 4050 thousand milesThe Pinto tops the list of QMS failures because of its dangerous design faults and the questionable ethical decisions made by top management

IPHONE 4

Apple almost lost its dominance in the smartphone market when it became clear that it was difficult to make a call using the much expected iPhone 4Calls were dropped suddenly and frequently causing wide spread dissatisfaction among loyal customers who had upgraded to the new model


early onIndependent tests showed that touching the left side of the case at a certain spot interrupted the signal and dropped the call – not a great feature for a handheld device mainly used to make callsMeanwhile Apple continued to deny or minimize the problemAs the problem continued to make news headlinesApple eventually agreed to a voluntary recall to correct the problem

All of the above famous quality management failures could probably have been prevented if the principles of a fully functioning quality management system had been in place
操作提示句子正确选择拉选项框T句子错误选择拉选项框F
1A company should provide well designed products[答案]T
2A company should place company’s interest at the first place[答案]F
3A company should reduce the amount of waste[答案]T
4A company should satisfy all employees’ requirements[答案]F
5A company should produce qualified products[答案]T

★阅读理解
阅读面文章根文章容选择题目答案(题10分)
THE HISTORY OF QUALITY CONTROL
Quality control is a series of activities that ensure and improve the quality of products and service

The term ’quality control’ came into common use in the 1950s because of WEdward DemingHis ’Fourteen Points’ have become the bible for quality control specialistsWhen the postwar world returned to regular manufacturingDeming said that inspecting product quality after they were made was unacceptableInsteadhe proposed a process known as ’statistical quality control’It would use closely monitored performance measures to control quality while a product was being madeThe goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processesThis would in turn improve quality control

Another important principle of Deming’s beliefs was that upper management should be responsible for quality failuresHe strongly believed that it was possible for the workers to work hard to produce the highest quality products if they were given the right tools and working environmentIn Deming’s own words’the basic cause of sickness in American industry and the resulting unemployment is a failure of top management to manage’ He believed that strong leadership led to a motivated work force

If strong leadership is the term for managers in a quality environmentthen empowerment is the key concept for workers in Deming’s systemImproved education and training are key factors in reaching employees and making them believe that their increased participation in the work process is an essential part of improving qualityInvolvementparticipationand teamwork are seen as absolute ’must haves’ if a quality workplace is to be created

The Japanese were the first to use Deming’s Fourteen Pointsand made great success


As an exampleone Japanese factory doubled production in just one year and was expecting to gain an additional 25 percent improvement the following yearwith no increase in the amount of working hoursAll this happened as a result of simply improving qualityIt was in the late 1970s that American manufacturing factories realized that quality control was a significant issueBy that timeJapanese firms such as Honda and Sony were taking over large portions of the American consumer market while it took most American firms until the 1990s to put quality control practices in place
操作提示通题干拉框选择题目正确答案
1According to WEdward Demingwhat is the best time to control product quality
[答案]CDuring the production process

2When there are quality failureswhere does WEdward Deming think the blame lies
[答案]CIn the tools

3Which of the following will not help to create a quality workplace
[答案]AWorking alone

4During which period were some Japanese firms winning American consumer markets over American firms
[答案]C1970s

5According to the passagewhich of the following statements about quality control is NOT correct
[答案]BQuality control can be done within one department



《香当网》用户分享的内容,不代表《香当网》观点或立场,请自行判断内容的真实性和可靠性!
该内容是文档的文本内容,更好的格式请下载文档

下载文档,方便阅读与编辑

文档的实际排版效果,会与网站的显示效果略有不同!!

需要 5 香币 [ 分享文档获得香币 ]

该文档为用户出售和定价!

购买文档

相关文档

2023秋季学期国开电大本科《管理英语3》在线形考(单元自测3)试题及答案

第一大题:选择填空(每题10分,共5题)从下列选择题库中抽2个小题!!!―_________Everything is going smoothly.[答案]What do you think of everything?―Are you going on holiday for a long time?―__________________[答案]A.It was a long time.

h***s 5个月前 上传1128   0

2023秋季学期国开电大本科《管理英语4》在线形考(单元自测7)试题及答案

备注:测试中共有6道随机题,其中有5道选择题和1道完形填空题;均可以从下面题库中找到试题及答案。第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―Have you already paid? What’s my share of the bill?―_________.It wasn’t very much.[答案]C.Don’t worry about it―Sorry for being late.I should have called you earlier.―_________.I’ve just arrived[答案]C.That’s all right

h***s 5个月前 上传297   0

国开电大本科《管理英语3》在线形考(单元自测7)试题及答案

一、选择填空―How is everything going?―_________,we’ve been quite busy this month and there’s been quite a lot of progress since the last inspection.A.You can just lookB.As you can seeC.Please just look around[答案]B―I’d like to take a look first at those structural support beams that were going to be put in place on the second floor.―_________,here’s your jacket and helmet,and you’d better put on these boots as well-it’s our site policy.A.Good

h***s 11个月前 上传1089   0

2023秋季学期国开电大本科《管理英语3》在线形考(单元自测5)试题及答案

第一大题:选择填空(每题10分,共5题)从下列选择题库中抽2个小题!!!―Do you mind if I smoke here?―__________________[答案]C.Yes,better not.―Does she speak French or German?―She doesn’t,_________.[答案]A.either―If you invite a Muslim to dinner,what are you advised not to order for him?―_____________

h***s 5个月前 上传1349   0

2023秋季学期国开电大本科《管理英语3》在线形考(单元自测4)试题及答案

第一大题:选择填空(每题10分,共5题)从下列选择题库中抽2个小题!!!―How did you miss your train?―__________________[答案]A.Well,I was caught in the traffic jam.―I’m dog tired.I can’t walk any further,Tommy.―_________,Jenny.You can do it.[答案]B.Come on―I’ve started my own software company.―__________________

h***s 5个月前 上传769   0

2023秋季学期国开电大本科《管理英语4》在线形考(单元自测3)试题及答案

第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―Could I borrow your iPad for a few hours?―_________________[答案]B.Sure,here you are.Enjoy your time.―I am sorry for what I have said to you.―_________________[答案]C.Don’t think any more about it.

h***s 5个月前 上传232   0

2023秋季学期国开电大本科《管理英语3》在线形考(单元自测8)试题及答案

第一大题:选择填空(每题10分,共5题)从下列选择题库中抽2个小题!!!―_______________―We have sent out leaflets to all residents,explaining what to do in an emergency.[答案]B.What have you talked to the public?―__________________―With pleasure.Emergency planning covers several different aspects.[答案]C.Could you explain how your work on emergency planning is going on?

h***s 5个月前 上传804   0

2023秋季学期国开电大本科《管理英语3》在线形考(单元自测2)试题及答案

第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―_________father took part in the charity activity in the neighbourhood yesterday?―Peter’s.[答案]A.Whose―Sorry,I made a mistake again.―_________Practise more and you’ll succeed.[答案]A.Never mind.―__________________

h***s 5个月前 上传288   0

2023秋季学期国开电大本科《管理英语3》在线形考(单元自测1)试题及答案

第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―___________________―No,sorry,I didn’t know the rule about punching in.[答案]C.Didn’t you punch in this morning,Wendy?―I suppose there’ ll be a lot of arguments.―__________________[答案]A.I should imagine so.

h***s 5个月前 上传219   0

2023秋季学期国开电大本科《管理英语3》在线形考(单元自测6)试题及答案

第一大题:选择填空(每题10分,共5题)从下列选择题库中抽2个小题!!!―_____________―To sum up,it is a continual process,from a new-born baby to the end of one’s life.[答案]B.What does Community Health Service mean exactly?―_____________―Once or twice a week.[答案]B.How often will you arrange for me to visit someone at home?

h***s 5个月前 上传200   0

2023秋季学期国开电大专科《管理英语1》在线形考(单元自测7)试题及答案

第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―___________________―I’ve called the maintenance worker.[答案]A.This copier needs repairing.―___________________―It’s my pleasure.[答案]C.Would you please fax the document for me?―Can you copy these papers for me?―___________________

h***s 6个月前 上传624   0

2023秋季学期国开电大本科《管理英语4》在线形考(单元自测1)试题及答案

第一大题:选择填空(每题10分,共5题)从下列选择题库中抽2个小题!!!―This project is too big for me to finish on time.―_________________[答案]C.I’ll give you a hand―_________Could you give us a speech on management functions some day this week?―_________________[答案]C.I’d love to,but I’m busy this week―I think things have been a bit difficult for us in the last couple of months.

h***s 5个月前 上传415   0

2023秋季学期国开电大本科《管理英语4》在线形考(单元自测2)试题及答案

第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―If you can’t say what you’ve come to say at the meeting,what’s the point?―_________,but I think you might need to change your approach somewhat.[答案]B.I can see that―Will you go on a picnic with us tomorrow?―_________________[答案]B.Sorry,I have an appointment with Dr.Brown―_________identify the problems that have been occurring?

h***s 5个月前 上传378   0

2023秋季学期国开电大本科《管理英语4》在线形考(单元自测4)试题及答案

备注:测试中共有6道随机题,其中有5道选择题和1道完形填空题;均可以从下面题库中找到试题及答案。第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―_________________―You might as well write a thanks-note.[答案]C.Could you suggest some ways of the rewards?―Do you mind if I use vouchers to spend in a restaurant?―_________________

h***s 5个月前 上传1436   0

2023秋季学期国开电大本科《管理英语4》在线形考(单元自测5)试题及答案

第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―Do you know where I can repair my motorcar?―_________________[答案]B.Around the street corner.―Haven’t seen you for ages.What are you busy doing now?―_________________[答案]C.I am working part time in a bookstore.―I think I have made a great mistake.

h***s 5个月前 上传211   0

2023秋季学期国开电大本科《管理英语4》在线形考(单元自测6)试题及答案

第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―Can I have three days off next week,Mr.Smith?―__________.I can manage without you.[答案]B.Of course―Don’t worry,Mum.The doctor said it was only a common cold.―_______________[答案]A.What a relief―If you don’t believe in yourself,no one else will.

h***s 5个月前 上传177   0

2023秋季学期国开电大本科《管理英语4》在线形考(单元自测8)试题及答案

备注:测试中共有6道随机题,其中有5道选择题和1道完形填空题;均可以从下面题库中找到试题及答案。第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―_________________―Actually I prefer working on my own.[答案]C.Do you prefer teamwork or working individually?―I’d like a wake-up call at 7:00 a.m.,please!―OK,_________.[答案]B.I’ll make sure you get one.

h***s 5个月前 上传775   0

国开电大本科《管理英语3》在线形考(单元自测3)试题及答案

一、选择填空―_________Everything is going smoothly.[答案]What do you think of everything?―Are you going on holiday for a long time?―__________________A.It was a long time.B.Two weeks ago.C.No.Only a couple of days.[答案]A―I wonder if I could use your computer tonight?―_________A.Sure,go ahead.B.It doesn’t matter.C.Who cares?[答案]A

h***s 11个月前 上传1502   0

2023秋季学期国开电大专科《管理英语1》在线形考(单元自测3)试题及答案

第一大题:选择填空(每题10分,共5题)从下列题库中抽2个小题!!!―___________________―I’m not sure what I’ll do.I hope to watch TV and enjoy myself.[答案]B.What are your plans for summer vacation?―___________________―Nothing much.

h***s 6个月前 上传239   0

国开电大本科《管理英语3》在线形考(单元自测6)试题及答案

一、选择填空―_____________―To sum up,it is a continual process,from a new-born baby to the end of one’s life.A.How do you feel about Community Health Service?B.What does Community Health Service mean exactly?C.What do you think of Community Health Service?[答案]B―_____________―Once or twice a week.A.How soon will you arrange for me to visit someone at home?B.How often will you arrange for me to visit someone at home?C.How long will you arrange for me to visit someone at home?[答案]B

h***s 11个月前 上传1824   0

国开电大本科《管理英语3》在线形考(单元自测2)试题及答案

一、选择填空―_________father took part in the charity activity in the neighbourhood yesterday?―Peter’s.A.WhoseB.WhatC.Which[答案]AI heard that you really had a wonderful time at John’s birthday party,_____?A.didn’t I B.didn’t you C.hadn’t you[答案]B _________important it is for kids to imagine freely!

h***s 11个月前 上传512   0

国开电大本科《管理英语3》在线形考(单元自测8)试题及答案

一、选择填空_________these potential problems,two-way radios are preferable as they are extremely reliable for short distances and can broadcast to several people at once.A.ConsideredB.GivenC.Including[答案]B―_______________―We have sent out leaflets to all residents,explaining what to do in an emergency.A.How do you deal with emergency?B.What have you talked to the public?

h***s 11个月前 上传1150   0

国开电大本科《管理英语3》在线形考(单元自测5)试题及答案

一、选择填空_________is known to all,too much fat causes heart problems.A.ItB.AsC.Just as[答案]B―Do you mind if I smoke here?―__________________A.No,thanks.B.Yes,please.C.Yes,better not.[答案]C―Does she speak French or German?―She doesn’t,_________.

h***s 11个月前 上传1576   0

国开电大本科《管理英语3》在线形考(单元自测1)试题及答案

一、选择填空―___________________―No,sorry,I didn’t know the rule about punching in.A.Are you late this morning,Wendy?B.Didn’t you punch out this morning,Wendy?C.Didn’t you punch in this morning,Wendy?[答案]C―I suppose there’ ll be a lot of arguments.―__________________A.I should imagine so.B.No problem.C.That’s a good idea.[答案]A―I wish you success in your career.

h***s 11个月前 上传765   0

国开电大本科《管理英语3》在线形考(单元自测4)试题及答案

一、选择填空―How did you miss your train?―__________________A.Well,I was caught in the traffic jam.B.What’s your proposal?C.Never mind.[答案]A―I’m dog tired.I can’t walk any further,Tommy.―_________,Jenny.You can do it.A.No problemB.Come onC.No hurry

h***s 11个月前 上传669   0