1
2019 年 7 月 1389 国开电科理英语 4期末考试试题答案(珍藏版)
交际语(题 2 分 10 分)
15 题：选择正确语句完成面话答案序号写答题纸
1―Is it possible for you to work out the plan tonight？
―___________________
AI＇ll do that
BI think so
CI＇d love to
[答案]B
附：
1―晚制定计划？
—___________________
A会做
B想
C愿意
[答案]B
2―How did your meeting go yesterday？
―________actuallyit was really frustrating
ANot so good
BVery good
CNothing special
[答案]A
附：
2―昨天会议样？
—________实际真令沮丧
A太
B
C没什特
[答案]A
3―I think things have been a bit difficult for us the last couple of months
―_______We＇ve been working hardbut still getting behind
AYou＇re right
BI＇m afraid
CI don＇t think so
[答案]A
附：
3―认月说困难
―_______直努力然落
A
B害怕
C认
[答案]A
4―Will you help me arrange a meeting with MrBrownplease？
―___________________
ANono way
BNoI can＇t
CSorry I can＇tI have to finish my project rig ht now
[答案]C2
附：
4―请您帮安排布朗先生会面？
—___________________
A
B
C起现必须完成项目
[答案]C
5―You＇d better not push yourself too hardYou can ask the team and listen
―___________________
AYou are right
BNowe can＇t do that
CI think it will kill our time
[答案]A
附：
5―太勉强问问团队听听
—___________________
A
B样做
C认会浪费时间
[答案]A
二词汇结构(题 2 分 30 分)
620 题：阅读面句子 三选项中选出填入空白处正确选项答案序号写答题
纸
6The team creates an environment_________people are comfortable in communicatingadvocating positions
and taking action
Athat
Bwhich
Cin which
[答案]C
附：
6团队创造沟通张立场采取行动方面感环境
7If I take the time to talk with my manager at the beginning of a projectwe_________off to a great start on
the same page
Acan get
Bhave got
Cget
[答案]A
附：
7果项目开始时花时间理交谈页面取良开端
8They have come to the conclusion_________this winter will be even colder than before
Athat
Bfor
Cwhich
[答案]A
附：
8出结年冬天会前更冷
9On hearing the news of_________the major exam againthe girl burst into tears
Aher having failed
Bshe failed
Cher being failed3
[答案]A
附：
9听次高考格消息女孩泪流满面
10The reason_________he was absent from class yesterday was that he was ill and hospitalized
Afor
Bwhy
Cthat
[答案]B
附：
10昨天缺课原生病住院
11In high schoolI am equally comfortable_________as a member of a team and independently
Ato work
Bworking
Cwork
[答案]B
附：
11高中时作团队成员独立工作样感
12―Who should be responsible for the accident？
―The bossnot the workersThey just carried out the order_________
Aas are told
Bas told
Cas they told
[答案]B
附：
12―谁应该事负责？
—老板工吩咐做
A 说
B说
C正说
[答案]B
13My leather shoes cost me_________the last pairs I bought
Athree times as
Bthree time as
Cthree times as much as
[答案]C
附：
13皮鞋价格买双三倍
14Without human resourcesno organization can_________the groundlet alone do business and make profits
Aget off
Bget up
Cget on
[答案]A
附：
14没力资源组织法起步更谈做生意盈利
15We_________with achievement
Adone
Bare obsessed
Ccatch up
[答案]B
附：4
15痴迷成
16Current opinion among politicians is that she is_________stands for her principles
Aencourage
Bcourage
Ccourageous
[答案]C
附：
16目前政界士法勇敢坚持原
17Good work_________good pay
Adeserves
Brequests
Cdeserts
[答案]A
附：
17工作值高薪
18At a rough_________we will take another four weeks to finish this plan
Avalue
Bestimate
Caccount
[答案]B
附：
18粗略估计需四星期完成计划
19To build the reservoir(水库)thousands of people have to be_________
Arelocated
Brepeated
Creopened
[答案]A
附：
19建水库千搬迁
20We need_________comm uni cation skills：listen carefullythink before you speak and manage conflicts
diplomatically
Aoutstanding
Bplain
Cgeneral
[答案]A
附：
20需出众沟通技巧：认真倾听三思行外交处理突
三阅读理解(题 4 分 40 分)
2125 题：阅读列短文 ABC 三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇s change Downsizing
reorganizing and cutting costs are now the norm for survivalNo industry is exemptEven the most
conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable
conditions for a successful change process？ And what can employees do to get through it？
Tips for dealing with change in the workplace
• Make yourself aware that change happensit happens in personal lifeit happens in your professional lifeYou
cannot live in the pastso denying that change could occur only makes things more complicated for you
•Stay alert in the workplace know what is happening around youWhen you come across clues that hint change
is on the wayacknowledge them5
•Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to
get acquainted with the occurring changesSeek more details from your management and peers to form an
accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is
often resented and dauntingMake the picture as clear as you can
•Assess yourself Change is a time when one＇s confidence about one＇s skills and capabilities gets
shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your
developmental areas and work on improving those
•Don＇t be stiff It will make the change process much harder if you are rigidBe flexible enough to look at the
different angles of the change and see where you could apply yourexisting skills and knowledgeand what
news skills you need to acquire
•Stay optimistic Keep a positive attitude and don＇t let yourself drown in uncertaintyInvolve yourself in the new
processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking
incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter
leadership and personal success experts
附：
第 1 段
果词够抓住世界正发生事情质变化裁员重组削减成
现生存常态没行业例外保守机构生存进行重变革
变革理直学者争问题：雇成功变革程创造合适条件？员工度
难关？
应工作场变化提示
•意识改变会发生发生生活中发生职业生涯中活
否认发生改变会事情变更复杂
•工作场保持警惕知道周围正发生什遇暗示变化正发生线索时承认
•保持开放沟通渠道：懈怠期事情会利通您需熟悉正发生变化您理
层行寻求更细节形成事准确理解透明透明坦诚面恐惧：处理未知事物常
常感厌恶畏惧画面清晰
•评估改变技力信心开始动摇时候认清长处
发挥作方时注意发展领域努力改进领域
•僵硬果僵化变革程变更加困难足够灵活性角度
变革里应现技知识需获新闻技
•保持乐观保持积极心态沉浸确定中参新程中新场景
中正确定位调整
通跳山达珠穆朗玛峰通渐进步骤达山顶步步达目标罗宾夏
尔马说世界受追捧领导成功专家
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
附：
21企业实现_________进行减员重组削减成
A减少工数量
B改组组织
C生存
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example6
CNot every industry can be exempted
[答案]A
附：
22没行业豁免指_________
A行业例外
B没行业例子
C行业豁免
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
附：
23_________外学者常讨问题
A老板变革创造利条件
B提高生产力
C工做什度变革
[答案]B
24How many suggestions does the author put forward？
A4
B5
C6
[答案]C
附：
24作者提出少建议？
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
附：
25文章中知道罗宾·夏尔马_________
A领导力成功方面专家
B伟领袖
C喜欢玩捉迷藏游戏
[答案]A
2630 题：请根短文容判断出语句否正确正确写T错误写F答案写答题
纸
Passage 2
Nokia executives attempted to explain its fall from the top of the smart phone pyramid with three factors：1)
that Nokia was technically inferior to Apple2) that the company was complacent and3) that its leaders didn＇t
see the disruptive iPhone coming
It has also been argued that it was none of the aboveNokia lost the smart phone battle because of divergent
shared fears among the company＇s middle and top managers which led to companywide inertia that left it
powerless to respond to Apple＇s game7
Based on the findings of an indepth investigation and 76 interviews with top and middle managersengineers
and external experts the researchers discovered a culture of fear due to temperamental leaders and that
frightened middle managers were scared of telling the truth
The fear that froze the company came from two placesFirstthe company＇s top managers had a terrifying
reputationSome members of Nokia＇s board and top management were described as extremely temperamental
and they regularly shouted at people at the top of their lungsIt was very difficult to tell them things they
didn＇t want to hearSecondly top managers were afraid of the external environment and not meeting their
quarterly targetswhich also impacted how they treated middle managers
Top managers thus made middle managers afraid of disappointing themMiddle managers were told that they
were not ambitious enough to meet top managers＇ goals
Fearing the reactions of top managers middle managers remained silent or provided optimistic filtered
informationThusmiddle managers directly lied to top management
Worsea culture of status inside Nokia made everyone want to hold onto vested power for fear of resources
being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to
undertake challenging assignments
Beyond verbal pressuretop managers also applied pressure for faster performance in personnel selectionThis
led middle managers to over promise and under deliverOne middle manager told us that you can get resources
by promising something earlieror promising a lotIt＇s sales work
While modest fear might be healthy for motivationabusing it can be like overusing a drugwhich risks
generating harmful side effectsTo reduce this riskleaders should coordinate with the varied emotions of the
staffNokia＇s top managers should have encouraged safe dialogue internal coordination and feedback to
understand the true emotion in the organization
附：
第 2 段
诺基亚高试图三素解释智手机金字塔顶端跌落原：1)诺基亚技术苹
果2)公司满3)领导者没颠覆性 iPhone
认诺基亚输掉智手机战公司中层高层理员间存
恐惧导致公司范围惰性力应苹果博弈
根深入调查高层中层理员工程师外部专家 76 次访谈结果研究员发现
气质型领导者造成恐惧文化受惊中层理员害怕说真话
冻结公司恐惧两方面首先公司高层理员声名狼藉诺基亚董事会高层理
员成员描述极端脾气暴躁常喊 想听事情难告诉
次高层理员害怕外部环境法完成季度目标影响中层理员方式
高层理者中层理者害怕失中层理者告知没足够野心实现高层
理者目标
害怕高层反应中层理者保持沉默提供乐观滤信息中层理者直
接高层撒谎
更糟糕诺基亚部位文化想保持权力果传递坏消息表
明没足够胆量雄心承担具挑战性务害怕资源分配方
口头压力外高层理员施加压力求员选拔中提高绩效导致中层理
员度承诺交付足位中层理员告诉通提前承诺承诺获资源
销售工作
然适度恐惧激励益滥度药物样会产生害副
作降低种风险领导者应该协调员工情绪诺基亚高层理员应该鼓励安全话
部协调反馈解组织中真实情绪
26Nokia lost the smart phone battle because its technology is not as good as that of Apple
[答案]F
27Nokia＇s middle managers were frank to tell the truthbut the top ones didn＇t listen to them
[答案]F8
28Nokia＇s top managers were too moody to hear anything good but harsh
[答案]T
29Middle managers in Nokia delivered results more than they promised earlier
[答案]F
30Nokia＇s top managers should have had better conversation techniques to encourage internal coordination and
truth
[答案]T
附：
26诺基亚智手机战中输技术苹果
[答案]F
27诺基亚中层理员坦率说实话高层听
[答案]F
28诺基亚高层理员喜怒常听刺耳话
[答案]T
29诺基亚中层理员交付结果前承诺
[答案]F
30诺基亚高层理员应该更谈话技巧鼓励部协调真实
[答案]T
四写作（ 20 分）
31根求写作文
Write at least 100 words about an event based on the following information You may need the 5Ws and l
H elements (whowhen where why what and how)
备注翻译：
根信息写出少 100 单词描述事件 您需 5Ws l H 元素
(谁时里什什)
Titanic
31 May 1911 She was launched The largest ship afloat
with a gross tonnage of 46328tons
10 April 1912 maiden voyage from Southampton to New York
At 11：40pm
on Sunday 14
April 1912
hit an iceberg
badly damaged
2227 passengers and crew onboard
At 2：20am
on Monday 15
April 1912
sank 1522 were drowned
705 escaped
At dawn on 15
April 1912
Some of the survivors were
picked up
The Cunard liner Carpathia heard the
wireless distress calls
参考答案：
Titanic was launched on 31 May 1911 and sailed on her voyage from Southampton to New York (via
Cherbourg and Queenstown)on 10 April 1912 With a gross tonnage of 46328 tons she was the largest ship
afloat(882 feet long 92 feet wide 8 decks rising to the height of an 11storey building)Four days and
seventeen hours after the voyage began at 11 40 pm on Sunday 14 April she hit an iceberg and was badly
damaged Two hours and forty minutes later she sank Of the 2227 passengers and crew 705 escaped in twenty
lifeboats and rafts including her master Captain Edward Smith At dawn on 15 April the Cunard liner
Carpathia having heard the Titanic＇s wireless distress calls 58 miles away arrived at the scene and began
picking up survivors
附：9
泰坦尼克号 1911 年 5 月 31 日水 1912 年 4 月 10 日南安普敦驶纽约(途瑟堡皇
镇)总吨位 46328 吨海船舶(长 882 英尺宽 92 英尺8 层甲板升 11 层楼
高度)航行开始四天十七时4 月 14 日星期日晚 11 点 40 分撞座冰山严重受损
两时四十分钟沉没 2227 名客船员中705 坐 20 艘救生艇救生筏逃生中
包括爱德华·史密斯船长4 月 15 日黎明时分Cunard 班轮 Carpathia 58 英里外听泰坦尼
克号线求救信号达现场开始接走幸存者
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2019 年 7 月 1389 国开电科理英语 4期末考试试题答案(珍藏版)
交际语(题 2 分 10 分)
15 题：选择正确语句完成面话答案序号写答题纸
1―Is it possible for you to work out the plan tonight？
―___________________
AI＇ll do that
BI think so
CI＇d love to
[答案]B
附：
1―晚制定计划？
—___________________
A会做
B想
C愿意
[答案]B
2―How did your meeting go yesterday？
―________actuallyit was really frustrating
ANot so good
BVery good
CNothing special
[答案]A
附：
2―昨天会议样？
—________实际真令沮丧
A太
B
C没什特
[答案]A
3―I think things have been a bit difficult for us the last couple of months
―_______We＇ve been working hardbut still getting behind
AYou＇re right
BI＇m afraid
CI don＇t think so
[答案]A
附：
3―认月说困难
―_______直努力然落
A
B害怕
C认
[答案]A
4―Will you help me arrange a meeting with MrBrownplease？
―___________________
ANono way
BNoI can＇t
CSorry I can＇tI have to finish my project rig ht now
[答案]C2
附：
4―请您帮安排布朗先生会面？
—___________________
A
B
C起现必须完成项目
[答案]C
5―You＇d better not push yourself too hardYou can ask the team and listen
―___________________
AYou are right
BNowe can＇t do that
CI think it will kill our time
[答案]A
附：
5―太勉强问问团队听听
—___________________
A
B样做
C认会浪费时间
[答案]A
二词汇结构(题 2 分 30 分)
620 题：阅读面句子 三选项中选出填入空白处正确选项答案序号写答题
纸
6The team creates an environment_________people are comfortable in communicatingadvocating positions
and taking action
Athat
Bwhich
Cin which
[答案]C
附：
6团队创造沟通张立场采取行动方面感环境
7If I take the time to talk with my manager at the beginning of a projectwe_________off to a great start on
the same page
Acan get
Bhave got
Cget
[答案]A
附：
7果项目开始时花时间理交谈页面取良开端
8They have come to the conclusion_________this winter will be even colder than before
Athat
Bfor
Cwhich
[答案]A
附：
8出结年冬天会前更冷
9On hearing the news of_________the major exam againthe girl burst into tears
Aher having failed
Bshe failed
Cher being failed3
[答案]A
附：
9听次高考格消息女孩泪流满面
10The reason_________he was absent from class yesterday was that he was ill and hospitalized
Afor
Bwhy
Cthat
[答案]B
附：
10昨天缺课原生病住院
11In high schoolI am equally comfortable_________as a member of a team and independently
Ato work
Bworking
Cwork
[答案]B
附：
11高中时作团队成员独立工作样感
12―Who should be responsible for the accident？
―The bossnot the workersThey just carried out the order_________
Aas are told
Bas told
Cas they told
[答案]B
附：
12―谁应该事负责？
—老板工吩咐做
A 说
B说
C正说
[答案]B
13My leather shoes cost me_________the last pairs I bought
Athree times as
Bthree time as
Cthree times as much as
[答案]C
附：
13皮鞋价格买双三倍
14Without human resourcesno organization can_________the groundlet alone do business and make profits
Aget off
Bget up
Cget on
[答案]A
附：
14没力资源组织法起步更谈做生意盈利
15We_________with achievement
Adone
Bare obsessed
Ccatch up
[答案]B
附：4
15痴迷成
16Current opinion among politicians is that she is_________stands for her principles
Aencourage
Bcourage
Ccourageous
[答案]C
附：
16目前政界士法勇敢坚持原
17Good work_________good pay
Adeserves
Brequests
Cdeserts
[答案]A
附：
17工作值高薪
18At a rough_________we will take another four weeks to finish this plan
Avalue
Bestimate
Caccount
[答案]B
附：
18粗略估计需四星期完成计划
19To build the reservoir(水库)thousands of people have to be_________
Arelocated
Brepeated
Creopened
[答案]A
附：
19建水库千搬迁
20We need_________comm uni cation skills：listen carefullythink before you speak and manage conflicts
diplomatically
Aoutstanding
Bplain
Cgeneral
[答案]A
附：
20需出众沟通技巧：认真倾听三思行外交处理突
三阅读理解(题 4 分 40 分)
2125 题：阅读列短文 ABC 三选项中选出正确答案答案序号写答题纸
Passage 1
If there＇s one word that captures the essence of what is occurring in the world todayit＇s change Downsizing
reorganizing and cutting costs are now the norm for survivalNo industry is exemptEven the most
conservative institutions are undergoing significant change just to survive
Change management has always been an issue of debate amongst scholars：how can employers create suitable
conditions for a successful change process？ And what can employees do to get through it？
Tips for dealing with change in the workplace
• Make yourself aware that change happensit happens in personal lifeit happens in your professional lifeYou
cannot live in the pastso denying that change could occur only makes things more complicated for you
•Stay alert in the workplace know what is happening around youWhen you come across clues that hint change
is on the wayacknowledge them5
•Maintain open communication channels：Don＇t lay back and expect things to pass you by smoothlyYou need to
get acquainted with the occurring changesSeek more details from your management and peers to form an
accurate understanding of the matterBe transparent and honest about your fears：dealing with the unknown is
often resented and dauntingMake the picture as clear as you can
•Assess yourself Change is a time when one＇s confidence about one＇s skills and capabilities gets
shakyRecognize your strengths and where you could bring them into playAt the same timestay aware of your
developmental areas and work on improving those
•Don＇t be stiff It will make the change process much harder if you are rigidBe flexible enough to look at the
different angles of the change and see where you could apply yourexisting skills and knowledgeand what
news skills you need to acquire
•Stay optimistic Keep a positive attitude and don＇t let yourself drown in uncertaintyInvolve yourself in the new
processlocate yourself properly in the new scenarioAdjust
You can＇t get to the top of Everest by jumping up the mountainYou get to the mountaintop by taking
incremental stepsStep by stepyou get to the goalsays Robin Sharmaone of the world＇s mostsoughtafter
leadership and personal success experts
附：
第 1 段
果词够抓住世界正发生事情质变化裁员重组削减成
现生存常态没行业例外保守机构生存进行重变革
变革理直学者争问题：雇成功变革程创造合适条件？员工度
难关？
应工作场变化提示
•意识改变会发生发生生活中发生职业生涯中活
否认发生改变会事情变更复杂
•工作场保持警惕知道周围正发生什遇暗示变化正发生线索时承认
•保持开放沟通渠道：懈怠期事情会利通您需熟悉正发生变化您理
层行寻求更细节形成事准确理解透明透明坦诚面恐惧：处理未知事物常
常感厌恶畏惧画面清晰
•评估改变技力信心开始动摇时候认清长处
发挥作方时注意发展领域努力改进领域
•僵硬果僵化变革程变更加困难足够灵活性角度
变革里应现技知识需获新闻技
•保持乐观保持积极心态沉浸确定中参新程中新场景
中正确定位调整
通跳山达珠穆朗玛峰通渐进步骤达山顶步步达目标罗宾夏
尔马说世界受追捧领导成功专家
21Enterprises carryout downsizingreorganizing and cutting costs in order to_________
Acut down on the number of workers
Breshuffle the organization
Csurvive
[答案]C
附：
21企业实现_________进行减员重组削减成
A减少工数量
B改组组织
C生存
[答案]C
22No industry is exemptmeans_________
ANo industry is an exception
BNo industry is an example6
CNot every industry can be exempted
[答案]A
附：
22没行业豁免指_________
A行业例外
B没行业例子
C行业豁免
[答案]A
23The following questions are often discussed among scholars EXCEPT_________
AHow can bosses create favorable conditions for change
BHow can productivity be increased
CWhat can workers do to get through change
[答案]B
附：
23_________外学者常讨问题
A老板变革创造利条件
B提高生产力
C工做什度变革
[答案]B
24How many suggestions does the author put forward？
A4
B5
C6
[答案]C
附：
24作者提出少建议？
A4
B5
C6
[答案]C
25From the passagewe know that Robin Sharma is_________
Aan expert on leadershipand personal success
Ba great leader
Csomeone who likes to play the game of Hide and Seek
[答案]A
附：
25文章中知道罗宾·夏尔马_________
A领导力成功方面专家
B伟领袖
C喜欢玩捉迷藏游戏
[答案]A
2630 题：请根短文容判断出语句否正确正确写T错误写F答案写答题
纸
Passage 2
Nokia executives attempted to explain its fall from the top of the smart phone pyramid with three factors：1)
that Nokia was technically inferior to Apple2) that the company was complacent and3) that its leaders didn＇t
see the disruptive iPhone coming
It has also been argued that it was none of the aboveNokia lost the smart phone battle because of divergent
shared fears among the company＇s middle and top managers which led to companywide inertia that left it
powerless to respond to Apple＇s game7
Based on the findings of an indepth investigation and 76 interviews with top and middle managersengineers
and external experts the researchers discovered a culture of fear due to temperamental leaders and that
frightened middle managers were scared of telling the truth
The fear that froze the company came from two placesFirstthe company＇s top managers had a terrifying
reputationSome members of Nokia＇s board and top management were described as extremely temperamental
and they regularly shouted at people at the top of their lungsIt was very difficult to tell them things they
didn＇t want to hearSecondly top managers were afraid of the external environment and not meeting their
quarterly targetswhich also impacted how they treated middle managers
Top managers thus made middle managers afraid of disappointing themMiddle managers were told that they
were not ambitious enough to meet top managers＇ goals
Fearing the reactions of top managers middle managers remained silent or provided optimistic filtered
informationThusmiddle managers directly lied to top management
Worsea culture of status inside Nokia made everyone want to hold onto vested power for fear of resources
being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to
undertake challenging assignments
Beyond verbal pressuretop managers also applied pressure for faster performance in personnel selectionThis
led middle managers to over promise and under deliverOne middle manager told us that you can get resources
by promising something earlieror promising a lotIt＇s sales work
While modest fear might be healthy for motivationabusing it can be like overusing a drugwhich risks
generating harmful side effectsTo reduce this riskleaders should coordinate with the varied emotions of the
staffNokia＇s top managers should have encouraged safe dialogue internal coordination and feedback to
understand the true emotion in the organization
附：
第 2 段
诺基亚高试图三素解释智手机金字塔顶端跌落原：1)诺基亚技术苹
果2)公司满3)领导者没颠覆性 iPhone
认诺基亚输掉智手机战公司中层高层理员间存
恐惧导致公司范围惰性力应苹果博弈
根深入调查高层中层理员工程师外部专家 76 次访谈结果研究员发现
气质型领导者造成恐惧文化受惊中层理员害怕说真话
冻结公司恐惧两方面首先公司高层理员声名狼藉诺基亚董事会高层理
员成员描述极端脾气暴躁常喊 想听事情难告诉
次高层理员害怕外部环境法完成季度目标影响中层理员方式
高层理者中层理者害怕失中层理者告知没足够野心实现高层
理者目标
害怕高层反应中层理者保持沉默提供乐观滤信息中层理者直
接高层撒谎
更糟糕诺基亚部位文化想保持权力果传递坏消息表
明没足够胆量雄心承担具挑战性务害怕资源分配方
口头压力外高层理员施加压力求员选拔中提高绩效导致中层理
员度承诺交付足位中层理员告诉通提前承诺承诺获资源
销售工作
然适度恐惧激励益滥度药物样会产生害副
作降低种风险领导者应该协调员工情绪诺基亚高层理员应该鼓励安全话
部协调反馈解组织中真实情绪
26Nokia lost the smart phone battle because its technology is not as good as that of Apple
[答案]F
27Nokia＇s middle managers were frank to tell the truthbut the top ones didn＇t listen to them
[答案]F8
28Nokia＇s top managers were too moody to hear anything good but harsh
[答案]T
29Middle managers in Nokia delivered results more than they promised earlier
[答案]F
30Nokia＇s top managers should have had better conversation techniques to encourage internal coordination and
truth
[答案]T
附：
26诺基亚智手机战中输技术苹果
[答案]F
27诺基亚中层理员坦率说实话高层听
[答案]F
28诺基亚高层理员喜怒常听刺耳话
[答案]T
29诺基亚中层理员交付结果前承诺
[答案]F
30诺基亚高层理员应该更谈话技巧鼓励部协调真实
[答案]T
四写作（ 20 分）
31根求写作文
Write at least 100 words about an event based on the following information You may need the 5Ws and l
H elements (whowhen where why what and how)
备注翻译：
根信息写出少 100 单词描述事件 您需 5Ws l H 元素
(谁时里什什)
Titanic
31 May 1911 She was launched The largest ship afloat
with a gross tonnage of 46328tons
10 April 1912 maiden voyage from Southampton to New York
At 11：40pm
on Sunday 14
April 1912
hit an iceberg
badly damaged
2227 passengers and crew onboard
At 2：20am
on Monday 15
April 1912
sank 1522 were drowned
705 escaped
At dawn on 15
April 1912
Some of the survivors were
picked up
The Cunard liner Carpathia heard the
wireless distress calls
参考答案：
Titanic was launched on 31 May 1911 and sailed on her voyage from Southampton to New York (via
Cherbourg and Queenstown)on 10 April 1912 With a gross tonnage of 46328 tons she was the largest ship
afloat(882 feet long 92 feet wide 8 decks rising to the height of an 11storey building)Four days and
seventeen hours after the voyage began at 11 40 pm on Sunday 14 April she hit an iceberg and was badly
damaged Two hours and forty minutes later she sank Of the 2227 passengers and crew 705 escaped in twenty
lifeboats and rafts including her master Captain Edward Smith At dawn on 15 April the Cunard liner
Carpathia having heard the Titanic＇s wireless distress calls 58 miles away arrived at the scene and began
picking up survivors
附：9
泰坦尼克号 1911 年 5 月 31 日水 1912 年 4 月 10 日南安普敦驶纽约(途瑟堡皇
镇)总吨位 46328 吨海船舶(长 882 英尺宽 92 英尺8 层甲板升 11 层楼
高度)航行开始四天十七时4 月 14 日星期日晚 11 点 40 分撞座冰山严重受损
两时四十分钟沉没 2227 名客船员中705 坐 20 艘救生艇救生筏逃生中
包括爱德华·史密斯船长4 月 15 日黎明时分Cunard 班轮 Carpathia 58 英里外听泰坦尼
克号线求救信号达现场开始接走幸存者
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