国家开放学电科商务英语3期末试题答案4（试卷号：1380）
交际语(题2分10分)
15题选择正确语句完成面话答案序号写答题纸
1Excuse me
It stands for strengths weaknesses opportunities and threats
Ahow do you know by SW0T
B what do you mean by SWOT
C what is your meaning by SWOT
2 KathyI＇d like you to meet Maggie JacobsMaggie You＇ re doing a great job
AI＇m pleased to meet you
BIt＇s great to see you again
CI＇m happy to meet you too
3 Wellit is a separate department But there are two laboratoriesone at each product ion plant
A What about the training manager and the human resources manager
B What about the board of directors and the chai rman
C What about the Research and Deve lopment Department
4 Good afternoon Can I help you A deposit account or a current account
A Thank you I＇d like to order a checkbook
B SorryI don＇t have a bank account at all
C YesI＇d like to open an account
5Usuallythe similar contracts signed with other consignees are based on 12months
A What is the deadline for the construction
B How long is your consignment termnormally
C What do you think of the paperwork for the contract
二词汇结构(题2分30分)
620题阅读面句子三选项中选出填入空白处正确选项答案序号写答题纸
6 Whether you leave town for a day or for a weekhaving something fun you_will excite you and stimulate energy
A have been looking forward to
B will look forward to
Care going to look forward to
7 The majority of your body is_
waterIf you don＇ t hydrate you＇ re going to feel tired
A made up of
B made of
C made from
8 They use the money to buy the materials they need to make their product_they then sell
A what
B that
C which
9 There is the Planning Department Chow Fung is_that
Aon a charge o
B in charge of
C under charge of
100nline banking developed in the 1ate1990s and grew more popular over the years since i can make one＇ s financial life much to manage
A be easy
B easier
C easy
11 Mr Tanaka has subscribed an English language magazine from the United States
A on
B to
C at
12 Ina soft sell approach the salesperson tries to build trust wi th consumers by recommending a product and letting the consumers__their own decisions
A make
B to make
C making
13 Ideally a negotiation should be a winwin situation so both you and your customer will probably have to__on some points
Agive in
B give out
C give over
14 Tel ephone selling may use the salespeople＇ s time of on the road ＇ ＇more but a faceto face meeting is more effective
A promotion ally
B progressively
C productively
15 I think a bus stop advertisement is a very wise choice to__our products
A launch
B promote
C campaign
16 You see with the rapid economic growth nowadays in China the logistics industry _greatly
A has extracted
B is to explode
C is expanding
17 We work closely_every large airline like Air China Air France and American Airl ines
A with
B to
C in
18 You can apply for an A US key which means you can_online with us and update your details online
A transfer
B transact
C transport
19 I＇ d like 75 units by the end of the month Could I get an _before placing an order
A e commerce
B evaluation
C est imate
20 I usually get a commission of about 6for the imports It＇s a general everywhere else
A progress
B pretense
C practice
三阅读理解(题4分40分)
2125题阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
Hard sell and soft sell are impor tant business terms and useful strategies for sales staff to know and understand Both of them can work The effect depends on the type of customers and the type of products
A hard sell is a kind of more direct and forceful sales tactics The salesperson just keeps explaining how good the product is why people should buy it and even how the prices might in er ease if the consumer walks off
A soft sell is a different approach The salesperson tries to build trust wi th consumers He doesn＇ t put pressure on them to buy things just recommending a product and letting the consumers make their own decisions
An example of soft sell is to distribute free samples to which customers often respond favorably Businesses can use free samples to build rapport and engage customers in products or services Recommending products between friends is a little bit like doing soft seling People don＇t really care if someone else buys the product They are just giving their honest opinions and trying to be helpful
Humor in advertising is also used to attraet the consumer＇ s attention and get them interested in the products or services Customers often resist hard sales tactics thus making soft selling much more effective for success
21 Customers often__hard sales tactics thus making softselling more effective for success
A resist
B oppose
C object
22 Examples of soft sell mentioned in the passage inc lude_
A collecting free samples from customer
B recommending products among friends
C telling customers that the products are good
23 Mak ing humorous advertisements is one of the approaches companies use to
A reduce selling costs
B attract people＇ s interests
C avoid the shortage of sales staff
24 According to the passage the author indicates that
Asoft sell is preferred by business companies
B hard sell is rarely resisted by customers
C soft sell is expensive
25 What＇ s the topic and main idea of the passage
A Selling Strategy Sales Staff
B Sales Staff What Sales Staff Should Know
C Selling Strategy Hard Sell and Soft Sell Strategies
2630题根短文容判断出语句否正确正确写T错误写F答案写答题纸
Passage 2
Online banking refers to banking activities that are carried out over the Internet on a secure website It developed in the late1990s and grew more popular over the years since it can make one’ s financial life much easier to manage
Firstyou can use online banking to pay your bills Most banks have a section in which you setup payees Fill out the information once you can simply choose that profile every time you pay a bill online
Second online banking allows you to access your account history and transactions from anywhere It is the quickest way to check and see if a transaction has cleared your account It also enables you to find out about unauthorized transactions more quickly
Thirdonl ine banking also allows you to transfer money between accounts effectively It is more convenient than us ing the automated phone service When you setup your onl ine bankingbe sure that all of your accounts at the bank are listed This will make it easier to transfer money and make loan payments onl ine
Obviously you need to pay special attention to your safety or privacy using online banking It is important to clear your cookies after each banking sessionespecially at a public computer Additionally make sure that your password is long enough to prevent it from easily being hacked Never give your onl ine account infornat ion to anyone else Check your credit report regularly Thus you can protect yourself from identity theft
26 Online banking refers to banking systems where you can carryout your business over the Internet on any websiteF
27 Most banks have a section in which you setup your ormn businessF
28 0nl ine banking is the quickest way to check and see if a transact ion has cleared your historyF
29It is more useful and easier than using the automated phone serviceT
30 No doubt you have to keep a special eye on your safety or privacy using onl ine bankingT
四写作(篇作文20分)
根求写作文[求职信]
Write a covering letter You are Helen Joyce and you want to find a job during the sunmer vocation You may include the information below
purpose of job application money and exper ience
your previous work experiences and educat ion background etc
hope of being considered for an interview
备注翻译
写封求职信海伦●乔伊斯想暑假期间找份工作包括信息
求职目金钱验
前工作历教育背景等
希考虑面试
答Dear Sir or Madam
I amwriting this letter to apply for the position that you have advertised in the newspaper
I＇ m truthfully looking forward to a job this summer so that I could gain precious working
experience and make some money at the mean t ime
My name is Helen Joyce 17 years old and I＇m currently studying hotel Management in ****
University Last summer I worked in **** Hotel vacation and received highly remarks What＇ smore I have a good command of computers and I can communicate with others fluently in English
I believe I have the ability to overcome the difficulties encountered at work I would be greatly appreciated if you can offer me the opportunity to be intervi ewed
Thank you for your consideration I＇ m looking forward to hearing from you
Yours Helen
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交际语(题2分10分)
15题选择正确语句完成面话答案序号写答题纸
1Excuse me
It stands for strengths weaknesses opportunities and threats
Ahow do you know by SW0T
B what do you mean by SWOT
C what is your meaning by SWOT
2 KathyI＇d like you to meet Maggie JacobsMaggie You＇ re doing a great job
AI＇m pleased to meet you
BIt＇s great to see you again
CI＇m happy to meet you too
3 Wellit is a separate department But there are two laboratoriesone at each product ion plant
A What about the training manager and the human resources manager
B What about the board of directors and the chai rman
C What about the Research and Deve lopment Department
4 Good afternoon Can I help you A deposit account or a current account
A Thank you I＇d like to order a checkbook
B SorryI don＇t have a bank account at all
C YesI＇d like to open an account
5Usuallythe similar contracts signed with other consignees are based on 12months
A What is the deadline for the construction
B How long is your consignment termnormally
C What do you think of the paperwork for the contract
二词汇结构(题2分30分)
620题阅读面句子三选项中选出填入空白处正确选项答案序号写答题纸
6 Whether you leave town for a day or for a weekhaving something fun you_will excite you and stimulate energy
A have been looking forward to
B will look forward to
Care going to look forward to
7 The majority of your body is_
waterIf you don＇ t hydrate you＇ re going to feel tired
A made up of
B made of
C made from
8 They use the money to buy the materials they need to make their product_they then sell
A what
B that
C which
9 There is the Planning Department Chow Fung is_that
Aon a charge o
B in charge of
C under charge of
100nline banking developed in the 1ate1990s and grew more popular over the years since i can make one＇ s financial life much to manage
A be easy
B easier
C easy
11 Mr Tanaka has subscribed an English language magazine from the United States
A on
B to
C at
12 Ina soft sell approach the salesperson tries to build trust wi th consumers by recommending a product and letting the consumers__their own decisions
A make
B to make
C making
13 Ideally a negotiation should be a winwin situation so both you and your customer will probably have to__on some points
Agive in
B give out
C give over
14 Tel ephone selling may use the salespeople＇ s time of on the road ＇ ＇more but a faceto face meeting is more effective
A promotion ally
B progressively
C productively
15 I think a bus stop advertisement is a very wise choice to__our products
A launch
B promote
C campaign
16 You see with the rapid economic growth nowadays in China the logistics industry _greatly
A has extracted
B is to explode
C is expanding
17 We work closely_every large airline like Air China Air France and American Airl ines
A with
B to
C in
18 You can apply for an A US key which means you can_online with us and update your details online
A transfer
B transact
C transport
19 I＇ d like 75 units by the end of the month Could I get an _before placing an order
A e commerce
B evaluation
C est imate
20 I usually get a commission of about 6for the imports It＇s a general everywhere else
A progress
B pretense
C practice
三阅读理解(题4分40分)
2125题阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
Hard sell and soft sell are impor tant business terms and useful strategies for sales staff to know and understand Both of them can work The effect depends on the type of customers and the type of products
A hard sell is a kind of more direct and forceful sales tactics The salesperson just keeps explaining how good the product is why people should buy it and even how the prices might in er ease if the consumer walks off
A soft sell is a different approach The salesperson tries to build trust wi th consumers He doesn＇ t put pressure on them to buy things just recommending a product and letting the consumers make their own decisions
An example of soft sell is to distribute free samples to which customers often respond favorably Businesses can use free samples to build rapport and engage customers in products or services Recommending products between friends is a little bit like doing soft seling People don＇t really care if someone else buys the product They are just giving their honest opinions and trying to be helpful
Humor in advertising is also used to attraet the consumer＇ s attention and get them interested in the products or services Customers often resist hard sales tactics thus making soft selling much more effective for success
21 Customers often__hard sales tactics thus making softselling more effective for success
A resist
B oppose
C object
22 Examples of soft sell mentioned in the passage inc lude_
A collecting free samples from customer
B recommending products among friends
C telling customers that the products are good
23 Mak ing humorous advertisements is one of the approaches companies use to
A reduce selling costs
B attract people＇ s interests
C avoid the shortage of sales staff
24 According to the passage the author indicates that
Asoft sell is preferred by business companies
B hard sell is rarely resisted by customers
C soft sell is expensive
25 What＇ s the topic and main idea of the passage
A Selling Strategy Sales Staff
B Sales Staff What Sales Staff Should Know
C Selling Strategy Hard Sell and Soft Sell Strategies
2630题根短文容判断出语句否正确正确写T错误写F答案写答题纸
Passage 2
Online banking refers to banking activities that are carried out over the Internet on a secure website It developed in the late1990s and grew more popular over the years since it can make one’ s financial life much easier to manage
Firstyou can use online banking to pay your bills Most banks have a section in which you setup payees Fill out the information once you can simply choose that profile every time you pay a bill online
Second online banking allows you to access your account history and transactions from anywhere It is the quickest way to check and see if a transaction has cleared your account It also enables you to find out about unauthorized transactions more quickly
Thirdonl ine banking also allows you to transfer money between accounts effectively It is more convenient than us ing the automated phone service When you setup your onl ine bankingbe sure that all of your accounts at the bank are listed This will make it easier to transfer money and make loan payments onl ine
Obviously you need to pay special attention to your safety or privacy using online banking It is important to clear your cookies after each banking sessionespecially at a public computer Additionally make sure that your password is long enough to prevent it from easily being hacked Never give your onl ine account infornat ion to anyone else Check your credit report regularly Thus you can protect yourself from identity theft
26 Online banking refers to banking systems where you can carryout your business over the Internet on any websiteF
27 Most banks have a section in which you setup your ormn businessF
28 0nl ine banking is the quickest way to check and see if a transact ion has cleared your historyF
29It is more useful and easier than using the automated phone serviceT
30 No doubt you have to keep a special eye on your safety or privacy using onl ine bankingT
四写作(篇作文20分)
根求写作文[求职信]
Write a covering letter You are Helen Joyce and you want to find a job during the sunmer vocation You may include the information below
purpose of job application money and exper ience
your previous work experiences and educat ion background etc
hope of being considered for an interview
备注翻译
写封求职信海伦●乔伊斯想暑假期间找份工作包括信息
求职目金钱验
前工作历教育背景等
希考虑面试
答Dear Sir or Madam
I amwriting this letter to apply for the position that you have advertised in the newspaper
I＇ m truthfully looking forward to a job this summer so that I could gain precious working
experience and make some money at the mean t ime
My name is Helen Joyce 17 years old and I＇m currently studying hotel Management in ****
University Last summer I worked in **** Hotel vacation and received highly remarks What＇ smore I have a good command of computers and I can communicate with others fluently in English
I believe I have the ability to overcome the difficulties encountered at work I would be greatly appreciated if you can offer me the opportunity to be intervi ewed
Thank you for your consideration I＇ m looking forward to hearing from you
Yours Helen
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《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档