作業員品保員資格認定
作業指導書
Standard operation procedure for
recognizing operators and quality control people SOP
FSOP0005QA
版次Version：2
制定單位Department 品保部 QA
法律聲明
文件載項內容皆屬億冠晶〔福建〕光電為公司專屬財產並具保密性皆受相關法律保護未與公司簽訂書面約定對外揭露形式複製修改轉載引述為目
文件修訂紀錄〔File modified records〕
版別
Rev
修訂日期
Modified date
文件修訂內容
File modified contents
制定部門
Establish Dept
擬定Prepared by
1
20101224
新制訂New Establish
品保部QA
王瑩
2
修改文件編碼
Modified files coding
品保部QA
王瑩
處理方式〔Treatment〕
項目代號
Item
處理對策
Treatment strategy
項目代號Item：a‧舊材料處理方式Treatment of original material
b‧WIP
c‧舊庫存Original storage
變更註記ECN No：
1 目Purpose
協助作業員獲工作必須知識技提高品保員專業素質並落實教育訓練
Help employees to get the necessary knowledge and skills raise professional quality of the QA staff and implement educational training
2 適範圍Scope
與製程作業相關作業員品質判定相關品保員
Apply to all people who manufacturing and quality control people
3 內容Content
31權責Authority
311站領班組長：負責定員技訓練項目計劃教材並執行
Each station manager：responsible for making the skill training plan and teaching material and performing the plan
312單位：負責教育訓練資料成效考核審核
Manager：responsible for the evaluation of educational training and audit
313品保處：負責作業員技檢定考試與日常品質稽核
QA department：responsible for the test of employees’ skills and daily quality audit
314實務操作則據限度樣品來測試
According to the limits sample for the test of practical operation
315資部：負責新進員報訓練臨時卡與技識別卡核發
Human resource department：responsible for the training of new employees’ and issuing the temporary card and skill identification card
32 定義 Definition
321臨時卡：新進未經技識別檢定考試合格員佩帶卡片
Temporary card：the card for new employees’ and people who pass the skill test
322技卡：員經技檢定考試合格者核發派帶卡片
Skill card：the card for people who pass the skill test
323 品質測試〔實務筆試〕分數達90分(含)者為合格當站員專業技測試分數必需達100分者為合格
The qualified score for quality test〔include practical operation and written test〕are above 90〔include 90〕points And the qualified score for test of the professional skills of the station employee are 100 points
324筆試實作皆通過考核合格者核發技識別卡
Issue skill identified card to whom pass the written test and practical operation test
325三個月內臨時工產線負責教育訓練
PD is responsible for educational training of temporary employees within three months
假设製程異常客訴問題時當站進行宣導需定期納入技考核內
If there are manufacturing process abnormality or guest telling a problem in addition to when the station supervisor carries on guiding and need to uncertain expect to bring into technical ability to investigate inside
為確保作業員資格致性於補考作業時出題員必須鑑定作業
Personnel for canning ensure homework qualifications consistency while making up exam homework making out questions the personnel has to have different consultation homework
33新進員報訓練New employee checkin training
331資部對基礎認知進行訓練與考試時間13天
Human resource deportment holds the basic recognition training and exam Duration：13 days
332訓練教材與考試題目事先產線提供制定成標準教材
Production manager provides training material and testing questions and establish them
as a set of standard teaching material
34新進員職訓練New employee on the job training
341新進員進入部門單位後應立制定技教育訓練計劃表並經領班與
部門簽核確認後將資料提供資部申請臨時卡新進作業員需佩帶臨時卡
始線實習
After new employees’ join the department a skilltraining plan has to be set upFurthermore after the confirmation with supervisor and department manager new employee has to wear the temp card to practice on the production line
342支援員線作業前需支援員教育訓練計劃經領班初步考核與部門簽
核意後始線作業
Support staff should be trained before supporting on the production line After supervisor’s initial test and department manager’s agreement they can start to work on line
343佩帶臨時卡員支援員生產材料需經PQC加嚴檢驗PQC作業員則
須領班等員加強督導
The material produced by the people who wear temp card should be inspected more strictly by PQC The PQC operators should be supervised more severely by supervisor
344臨時卡期限兩個月新進員需兩個月內完成技教育訓練品保PQC申
請技檢定考試並通過考核PQC作業員檢定領班組長考核外並須經
課級簽核意
The temp card is used for only two months New employees should finish their skill training within two months and pass the skill testing held by PQC manager PQC operators should not only pass the test by supervisor but also need the agreement from the upper supervisor or manager
345 員訓練記錄與考核分數須記錄於「技教育訓練記錄表」
Personnel training record and the testing scores should be recorded in the 「skill training record form」
35技檢定申請Skill testing application
351時間：新進作業員職三個月內須提出職員滿年須提出
Time：New employees should propose within three months and the people are on the
service should propose every year
352方式：Method
3521製造部作業員須單位負責事前提出PQC申請檢定通過後PQC於教育訓練計劃表蓋章確認
The training for operator of the manufacturing department should be proposed by the department manager After they pass the test by PQC manager the manager of PQC should stamp on the training form
3522 PQC作業員PQC負責事前提出品保單位申請檢定通過後品保單位於員技教育訓練計劃表蓋章確認
The training for operator of PQC should be proposed by PQC manager After pass the test by QC department manager QC department manager should stamp on the training form
3523考核未達標準者重新安排教育訓練於三天內行補考超過三次合格者調離該站職務
People who do not pass the test should be rearranged training by manager and resit within three days People who fail three times should leave the job
3524作業員年資格鑑定考試記錄須登記於「員資格鑑定考試覽表」備查
The testing record should be recorded in the personnel qualification test form〞 for future reference (Attachment 3)
3525 欲申請項技檢定卡須行通過該項鑑定考試
If went to apply for polynomial skill card should be passed the nape appraisal test
36技識別卡核發Issue skillidentified card
361作業員經測試合格後單位影印份經技檢定簽核「技教育訓練記錄表」資部申請核發技識別卡並經單位與品保蓋章簽核後生效
After the operators pass the test the department should copy a skill training record〞 which is sighed by the testing manager and apply for the skillidentified card from HR department The card will become effect after the stamp of the department manager and the QA manager
362 生產單位工作需作業員需臨時調者單位須規定對調
員進行相關訓練與技檢定方線工作調員歸站時原單位須確認員技後線工作
Due to the need from production department operators could borrow temporarily when needed The department should perform the related skill training and test to allow employees to work on line When operators return to their normal job the department should make sure the operator’s skill is qualified so they can work on line
363作業員須年重新規定鑑定考核
Operators have to reapply the skill test for every year
364工作需作業員須具備站別技者相關訓練與技檢定須相始資部申請張技識別卡
Due to the need of work operators who need several skills in different stations should follow the same step as 543 and apply for several skillidentified card from HR department
365 品保針對產線製程作業作定期抽檢稽核良則該作業員技卡
需取消
Nonscheduled sampling to production line by QAIf there are failure of auditthe technical card of operator will be cancelled
作業員須滿年進行次相關站別技培訓對技重新鑑定考核
Operators have to skills training at the station every year and reapply the skill test
37技識別卡樣式Form of the skillidentified card
371臨時卡：白底黑框
Temp card white base with black frame
372技識別卡站別顏色區分(附件四)
Skillidentified card differentiate by station color
AM站：白底藍框
AM station white base with blue frame
AB站：白底藍框
AB station white base with blue frame
封膠(壓模)站：白底紅框
Mold station white base with red frame
後測站：白底綠框
Test station white base with green frame
晶片切割站：白底橘框
Dicing station white base with orange frame
QC員：白底黃框
QC personnel white base with yellow frame
38員訓練考核相關文件需保存三年備查核
The related document of personnel training should be reserved for three years for reference
39教育訓練內容 Training contents
391產線作業員：產線領班制定訓練內容作訓練
Production operator According to the contents made from production manager
392品保PQC作業員：訓練內容
The PQC operator Follow the contents bellow
391ISO9001QS9000相關求教育訓練
Training of ISO9001QS9000 requirement
392ISO14001相關求教育訓練
Training of ISO 14001 requirements
393產線表單與表格稽核
Audit of production forms
39 4站檢驗規範教育訓練
Training of testing standard for each station
395機種SOP作業指導書教育訓練
Training of SOP for each type
396機種製造規格教育訓練
Training of manufacture specifications
397項檢測儀器操作
Operating testing machine
398日週月報記錄方式
Reports of every dayweek and month
399良品與良品判定
How to judge go and nogo
3910機種校驗樣品
How to use the testing sample for each type
3911機種ORT確認與機種標籤包裝數量確認
Confirm the ORT and package number for each type
3912機種尺寸外觀與電性確認
Confirm sizesout looking and electronic function
3913電腦輸入IPQCSPC與根判讀
Basic judgment and input of IPQCSPC
3914異常制處裡
Unusual situation control
4流程圖Flow Chart
NA#
5相關文件：(Related document)
(1) 技教育訓練記錄表skilltraining record form
(2) 員資格鑑定考試覽表personnel qualification test list form
(4)技識別卡樣式(skill identify card type)
技識別卡
部門：
站別：
工號：
姓名：
效日期：
技檢定範圍：
品
保
認
證
簽
核
技識別卡
部門：
站別：
工號：
姓名：
效期限：
技檢定範圍：
臨時卡
品
保
認
證
簽
核
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作業員品保員資格認定
作業指導書
Standard operation procedure for
recognizing operators and quality control people SOP
FSOP0005QA
版次Version：2
制定單位Department 品保部 QA
法律聲明
文件載項內容皆屬億冠晶〔福建〕光電為公司專屬財產並具保密性皆受相關法律保護未與公司簽訂書面約定對外揭露形式複製修改轉載引述為目
文件修訂紀錄〔File modified records〕
版別
Rev
修訂日期
Modified date
文件修訂內容
File modified contents
制定部門
Establish Dept
擬定Prepared by
1
20101224
新制訂New Establish
品保部QA
王瑩
2
修改文件編碼
Modified files coding
品保部QA
王瑩
處理方式〔Treatment〕
項目代號
Item
處理對策
Treatment strategy
項目代號Item：a‧舊材料處理方式Treatment of original material
b‧WIP
c‧舊庫存Original storage
變更註記ECN No：
1 目Purpose
協助作業員獲工作必須知識技提高品保員專業素質並落實教育訓練
Help employees to get the necessary knowledge and skills raise professional quality of the QA staff and implement educational training
2 適範圍Scope
與製程作業相關作業員品質判定相關品保員
Apply to all people who manufacturing and quality control people
3 內容Content
31權責Authority
311站領班組長：負責定員技訓練項目計劃教材並執行
Each station manager：responsible for making the skill training plan and teaching material and performing the plan
312單位：負責教育訓練資料成效考核審核
Manager：responsible for the evaluation of educational training and audit
313品保處：負責作業員技檢定考試與日常品質稽核
QA department：responsible for the test of employees’ skills and daily quality audit
314實務操作則據限度樣品來測試
According to the limits sample for the test of practical operation
315資部：負責新進員報訓練臨時卡與技識別卡核發
Human resource department：responsible for the training of new employees’ and issuing the temporary card and skill identification card
32 定義 Definition
321臨時卡：新進未經技識別檢定考試合格員佩帶卡片
Temporary card：the card for new employees’ and people who pass the skill test
322技卡：員經技檢定考試合格者核發派帶卡片
Skill card：the card for people who pass the skill test
323 品質測試〔實務筆試〕分數達90分(含)者為合格當站員專業技測試分數必需達100分者為合格
The qualified score for quality test〔include practical operation and written test〕are above 90〔include 90〕points And the qualified score for test of the professional skills of the station employee are 100 points
324筆試實作皆通過考核合格者核發技識別卡
Issue skill identified card to whom pass the written test and practical operation test
325三個月內臨時工產線負責教育訓練
PD is responsible for educational training of temporary employees within three months
假设製程異常客訴問題時當站進行宣導需定期納入技考核內
If there are manufacturing process abnormality or guest telling a problem in addition to when the station supervisor carries on guiding and need to uncertain expect to bring into technical ability to investigate inside
為確保作業員資格致性於補考作業時出題員必須鑑定作業
Personnel for canning ensure homework qualifications consistency while making up exam homework making out questions the personnel has to have different consultation homework
33新進員報訓練New employee checkin training
331資部對基礎認知進行訓練與考試時間13天
Human resource deportment holds the basic recognition training and exam Duration：13 days
332訓練教材與考試題目事先產線提供制定成標準教材
Production manager provides training material and testing questions and establish them
as a set of standard teaching material
34新進員職訓練New employee on the job training
341新進員進入部門單位後應立制定技教育訓練計劃表並經領班與
部門簽核確認後將資料提供資部申請臨時卡新進作業員需佩帶臨時卡
始線實習
After new employees’ join the department a skilltraining plan has to be set upFurthermore after the confirmation with supervisor and department manager new employee has to wear the temp card to practice on the production line
342支援員線作業前需支援員教育訓練計劃經領班初步考核與部門簽
核意後始線作業
Support staff should be trained before supporting on the production line After supervisor’s initial test and department manager’s agreement they can start to work on line
343佩帶臨時卡員支援員生產材料需經PQC加嚴檢驗PQC作業員則
須領班等員加強督導
The material produced by the people who wear temp card should be inspected more strictly by PQC The PQC operators should be supervised more severely by supervisor
344臨時卡期限兩個月新進員需兩個月內完成技教育訓練品保PQC申
請技檢定考試並通過考核PQC作業員檢定領班組長考核外並須經
課級簽核意
The temp card is used for only two months New employees should finish their skill training within two months and pass the skill testing held by PQC manager PQC operators should not only pass the test by supervisor but also need the agreement from the upper supervisor or manager
345 員訓練記錄與考核分數須記錄於「技教育訓練記錄表」
Personnel training record and the testing scores should be recorded in the 「skill training record form」
35技檢定申請Skill testing application
351時間：新進作業員職三個月內須提出職員滿年須提出
Time：New employees should propose within three months and the people are on the
service should propose every year
352方式：Method
3521製造部作業員須單位負責事前提出PQC申請檢定通過後PQC於教育訓練計劃表蓋章確認
The training for operator of the manufacturing department should be proposed by the department manager After they pass the test by PQC manager the manager of PQC should stamp on the training form
3522 PQC作業員PQC負責事前提出品保單位申請檢定通過後品保單位於員技教育訓練計劃表蓋章確認
The training for operator of PQC should be proposed by PQC manager After pass the test by QC department manager QC department manager should stamp on the training form
3523考核未達標準者重新安排教育訓練於三天內行補考超過三次合格者調離該站職務
People who do not pass the test should be rearranged training by manager and resit within three days People who fail three times should leave the job
3524作業員年資格鑑定考試記錄須登記於「員資格鑑定考試覽表」備查
The testing record should be recorded in the personnel qualification test form〞 for future reference (Attachment 3)
3525 欲申請項技檢定卡須行通過該項鑑定考試
If went to apply for polynomial skill card should be passed the nape appraisal test
36技識別卡核發Issue skillidentified card
361作業員經測試合格後單位影印份經技檢定簽核「技教育訓練記錄表」資部申請核發技識別卡並經單位與品保蓋章簽核後生效
After the operators pass the test the department should copy a skill training record〞 which is sighed by the testing manager and apply for the skillidentified card from HR department The card will become effect after the stamp of the department manager and the QA manager
362 生產單位工作需作業員需臨時調者單位須規定對調
員進行相關訓練與技檢定方線工作調員歸站時原單位須確認員技後線工作
Due to the need from production department operators could borrow temporarily when needed The department should perform the related skill training and test to allow employees to work on line When operators return to their normal job the department should make sure the operator’s skill is qualified so they can work on line
363作業員須年重新規定鑑定考核
Operators have to reapply the skill test for every year
364工作需作業員須具備站別技者相關訓練與技檢定須相始資部申請張技識別卡
Due to the need of work operators who need several skills in different stations should follow the same step as 543 and apply for several skillidentified card from HR department
365 品保針對產線製程作業作定期抽檢稽核良則該作業員技卡
需取消
Nonscheduled sampling to production line by QAIf there are failure of auditthe technical card of operator will be cancelled
作業員須滿年進行次相關站別技培訓對技重新鑑定考核
Operators have to skills training at the station every year and reapply the skill test
37技識別卡樣式Form of the skillidentified card
371臨時卡：白底黑框
Temp card white base with black frame
372技識別卡站別顏色區分(附件四)
Skillidentified card differentiate by station color
AM站：白底藍框
AM station white base with blue frame
AB站：白底藍框
AB station white base with blue frame
封膠(壓模)站：白底紅框
Mold station white base with red frame
後測站：白底綠框
Test station white base with green frame
晶片切割站：白底橘框
Dicing station white base with orange frame
QC員：白底黃框
QC personnel white base with yellow frame
38員訓練考核相關文件需保存三年備查核
The related document of personnel training should be reserved for three years for reference
39教育訓練內容 Training contents
391產線作業員：產線領班制定訓練內容作訓練
Production operator According to the contents made from production manager
392品保PQC作業員：訓練內容
The PQC operator Follow the contents bellow
391ISO9001QS9000相關求教育訓練
Training of ISO9001QS9000 requirement
392ISO14001相關求教育訓練
Training of ISO 14001 requirements
393產線表單與表格稽核
Audit of production forms
39 4站檢驗規範教育訓練
Training of testing standard for each station
395機種SOP作業指導書教育訓練
Training of SOP for each type
396機種製造規格教育訓練
Training of manufacture specifications
397項檢測儀器操作
Operating testing machine
398日週月報記錄方式
Reports of every dayweek and month
399良品與良品判定
How to judge go and nogo
3910機種校驗樣品
How to use the testing sample for each type
3911機種ORT確認與機種標籤包裝數量確認
Confirm the ORT and package number for each type
3912機種尺寸外觀與電性確認
Confirm sizesout looking and electronic function
3913電腦輸入IPQCSPC與根判讀
Basic judgment and input of IPQCSPC
3914異常制處裡
Unusual situation control
4流程圖Flow Chart
NA#
5相關文件：(Related document)
(1) 技教育訓練記錄表skilltraining record form
(2) 員資格鑑定考試覽表personnel qualification test list form
(4)技識別卡樣式(skill identify card type)
技識別卡
部門：
站別：
工號：
姓名：
效日期：
技檢定範圍：
品
保
認
證
簽
核
技識別卡
部門：
站別：
工號：
姓名：
效期限：
技檢定範圍：
臨時卡
品
保
認
證
簽
核
億冠晶〔福建〕光電
億冠晶〔福建〕光電
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