[2023秋期版]国开电科商务英语4线形考
试题(库)答案
说明：资料整理2023年12月适国开电科学员台线形考考试
单元测1 试题答案
备注：测试中6道机题中5道选择题1道完形填空题
第题：选择填空（题10分5题）
列选择题库中抽2题
―How would you like to go
―___________________
[答案]BI’d like to fly to Frankfurt for a stay of two days
―___________________
―I expect to depart for Frankfurt on SundaySeptember 1stany time after 1300 pm
[答案]CWhen do you plan to leave
―___________________
―Sureno problemFirstgo see Cindy and tell her where you’re going and when
[答案]CCan you fill me in
―___________________
―Yesbusiness class
[答案]AWill you fly business class
―Hey Kyleguess what The boss is sending me to Europe for a marketing seminar next month
―_________You’ve been itching to go on a business trip for months
[答案]BGreat You must be happy
列选择题库中抽3题
_____behalf of Vancouver C&S Int’ l Trade CorpI am pleased to invite you and your colleagues to visit us
[答案]BOn
Can you fill me_________I need some detailed information
[答案]Ain
If you are intending_________just one Schengen countryyou will need to apply for the Schengen visa directly with the embassy or consulate of that particular country
[答案]Ato visit
Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller’ s_________
[答案]Achecks
Please_________an open return flight from Barcelona to Frankfurt
[答案]Cbook
The processing time_________per embassy
[答案]Cvaries
Traveller’ s checks are generally_________small face value
[答案]Cof
Traveller swhen_________the checkshave to sign the checks in the presence of the bank or service clerks
[答案]Bbuying
We used to_________cash advances
[答案]Chave
You can download and print off the_________online
[答案]Bform
第二题：完形填空(阅读理解选择判断翻译听力理解等)（50分）
列带★题库中抽中1试题
★翻译句子选择正确翻译(题10分)
1Can you fill me in
[答案]C详细介绍
2Not all restaurants accept the card
[答案]B非酒店接受卡
3We used to have cash advances
[答案]A前预支现金
4Let me know how you like living out of a suitcase
[答案]B时候告诉带着旅行包生活
5It is very profitable for the issuing offices to finance the funds they collect by issuing traveller’ s checks
[答案]A发行机构说发行旅行支票提供融资便利利图
★完形填空选择正确答案补全文章(题10分)
HOW TO SCHEDULE YOUR VISA APPOINTMENT
Payment can be made with a Union Pay debit card or in cashYou can{1}directly through the websitethe Call Centeror at a Citic bank ATMIf paying at a Citic bank branchyou can pay with a Union Pay{2}or with cashIf you prefer to pay in cashthe appointment website will produce a bank deposit slip{3}on the type of appointment for which you have registered the deposit slip will indicate how much you must payYou must print this bank{4}log off the appointment siteproceed to a local Citic bank branchpresent the bank deposit slippay the requested amountobtain an original bank receipt for the transactionlog back into the{5}and enter the bank receipt confirmation number into the requested field
{1}[答案]Bpay
{2}[答案]Cdebit card
{3}[答案]Abased
{4}[答案]Cdeposit slip
{5}[答案]Aappointment site
★阅读理解根文章容判断正误(题10分)
TRAVELLER’ S CHECK
Many of the banks and travel services in western provide a convenience for traveller s by issuing traveller’ s checksTraveller swhen buying the checkshave to sign the checks in the presence of the bank or service clerksDuring the triptraveller s can cash the checks from the agencies of the bank or the travel service whenever they need after their countersignatures are recognizedA lot of traveller s like to buy these checks as they don’t have to take along much cash and worry about counterfeit signaturesThe agencies will get back the money they have paid by sending the checks to the issuing offices
Traveller’ s checks are generally of small face valuesuch as ten or twenty dollarsor five or ten poundsfor miscellaneous paymentsThere is no time limit for their circulation periodIt is very profitable for the issuing offices to finance the funds they collect by issuing traveller
’ s checks because they not only receive a service charge from the check buyersbut they also don’t need to pay any interest no matter how long the checks remain in circulation before clearingThis is why banks and travel services are willing to provide this convenience
1It is convenient for the travellers to travel around the world as many banks and travel services issue travellers’ checks[答案]T
2There are no signatures of traveller s who have bought the checks[答案]F
3Quite a few traveller s like to buy the checks[答案]T
4Traveller s do not worry about the circulation period of the checks as there is no time limit for it[答案]T
5Banks and travel services are reluctant to provide traveller s’ checks[答案]F
★阅读理解根文章容完成选择题(题10分)
SCHENGEN VISA APPLICATION STEPS
Identify the country or countries you will be travelling toIt is particularly important to know which countries you are travelling to because it determines where and how you are going to send your application
●If you are intending to visit just one Schengen countryyou will need to apply for the Schengen visa directly with the embassy or consulate of that particular country
●If you are intending to visit two or more Schengen countriesyour application must be sent to the embassy or consulate of the country that shall be your main destination
●If you are intending to visit several Schengen countriesbut do not have a main destinationyou should apply for the visa at the embassy or consulate of the first Schengen country on your travel itinerary
Fill out an application form beforehand to obtain a Schengen visaYou can download and print off the form online
Prepare all the requirements for your Schengen visa applicationDepending on the consulate or embassyyou are required to show the following documents
●A valid national passport
●Evidence showing the purpose of your trip (eghotel reservations)
●Proof of medical insurance
●A roundtrip travel ticket
●Proof of funds
Check the processing time to ensure you get your Schengen visa on timeThe processing time varies per embassyso it is important to take the processing time into account when planning your trip
1This passage is mainly about__________
[答案]Chow to apply for a Schengen visa
2If you are intending to visit two or more Schengen countriesyou will need to send your application
_____
[答案]Ato the embassy or consulate of the country that shall be your main destination
3You can download and print off the form__________
[答案]Bon the Internet
4You are required to show the following documents EXCEPT__________
[答案]Ca birth certificate
5The processing time is__________per embassy
[答案]Adifferent
Know what productsservice you are offering from back to frontIn other wordsbe an information expertIt is okay to say I don’t knowbut it should always be followed up by but let me find out or possibly but this person will be able to assist youWhatever the situation may bemake sure that you don’t leave your customer with an unanswered question
Most of the communication that you relay to others is done through body languageIf you have negative body language when you communicate with othersit shows that you don’t careTwo of the most important aspects of positive body language are smiling and eye contactMake sure to look your customers in the eyeIt shows that we are listening to them and hearing what they are sayingAnd of course smiling is more inviting than a blank look or frown
Nothing surprises your customers more than an employee going the extra mile to help themAlways look for ways to go above and beyond the expectations of your customersIn doing soit helps them to know that you care and it will leave them with the Feel Good Factor that you are searching for
1The goal of customer service is to give customers an experience that meets their expectations [答案]F
2Leave your customer with an unanswered question is unacceptable [答案]T
3Both positive body language and negative body language are necessary in customer service [答案]F
4Eye contact is one of the most important aspects of positive body language[答案]T
5The underlined going the extra mile to help them in the last paragraph means going a long way to help them [答案]F
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试题(库)答案
说明：资料整理2023年12月适国开电科学员台线形考考试
单元测1 试题答案
备注：测试中6道机题中5道选择题1道完形填空题
第题：选择填空（题10分5题）
列选择题库中抽2题
―How would you like to go
―___________________
[答案]BI’d like to fly to Frankfurt for a stay of two days
―___________________
―I expect to depart for Frankfurt on SundaySeptember 1stany time after 1300 pm
[答案]CWhen do you plan to leave
―___________________
―Sureno problemFirstgo see Cindy and tell her where you’re going and when
[答案]CCan you fill me in
―___________________
―Yesbusiness class
[答案]AWill you fly business class
―Hey Kyleguess what The boss is sending me to Europe for a marketing seminar next month
―_________You’ve been itching to go on a business trip for months
[答案]BGreat You must be happy
列选择题库中抽3题
_____behalf of Vancouver C&S Int’ l Trade CorpI am pleased to invite you and your colleagues to visit us
[答案]BOn
Can you fill me_________I need some detailed information
[答案]Ain
If you are intending_________just one Schengen countryyou will need to apply for the Schengen visa directly with the embassy or consulate of that particular country
[答案]Ato visit
Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller’ s_________
[答案]Achecks
Please_________an open return flight from Barcelona to Frankfurt
[答案]Cbook
The processing time_________per embassy
[答案]Cvaries
Traveller’ s checks are generally_________small face value
[答案]Cof
Traveller swhen_________the checkshave to sign the checks in the presence of the bank or service clerks
[答案]Bbuying
We used to_________cash advances
[答案]Chave
You can download and print off the_________online
[答案]Bform
第二题：完形填空(阅读理解选择判断翻译听力理解等)（50分）
列带★题库中抽中1试题
★翻译句子选择正确翻译(题10分)
1Can you fill me in
[答案]C详细介绍
2Not all restaurants accept the card
[答案]B非酒店接受卡
3We used to have cash advances
[答案]A前预支现金
4Let me know how you like living out of a suitcase
[答案]B时候告诉带着旅行包生活
5It is very profitable for the issuing offices to finance the funds they collect by issuing traveller’ s checks
[答案]A发行机构说发行旅行支票提供融资便利利图
★完形填空选择正确答案补全文章(题10分)
HOW TO SCHEDULE YOUR VISA APPOINTMENT
Payment can be made with a Union Pay debit card or in cashYou can{1}directly through the websitethe Call Centeror at a Citic bank ATMIf paying at a Citic bank branchyou can pay with a Union Pay{2}or with cashIf you prefer to pay in cashthe appointment website will produce a bank deposit slip{3}on the type of appointment for which you have registered the deposit slip will indicate how much you must payYou must print this bank{4}log off the appointment siteproceed to a local Citic bank branchpresent the bank deposit slippay the requested amountobtain an original bank receipt for the transactionlog back into the{5}and enter the bank receipt confirmation number into the requested field
{1}[答案]Bpay
{2}[答案]Cdebit card
{3}[答案]Abased
{4}[答案]Cdeposit slip
{5}[答案]Aappointment site
★阅读理解根文章容判断正误(题10分)
TRAVELLER’ S CHECK
Many of the banks and travel services in western provide a convenience for traveller s by issuing traveller’ s checksTraveller swhen buying the checkshave to sign the checks in the presence of the bank or service clerksDuring the triptraveller s can cash the checks from the agencies of the bank or the travel service whenever they need after their countersignatures are recognizedA lot of traveller s like to buy these checks as they don’t have to take along much cash and worry about counterfeit signaturesThe agencies will get back the money they have paid by sending the checks to the issuing offices
Traveller’ s checks are generally of small face valuesuch as ten or twenty dollarsor five or ten poundsfor miscellaneous paymentsThere is no time limit for their circulation periodIt is very profitable for the issuing offices to finance the funds they collect by issuing traveller
’ s checks because they not only receive a service charge from the check buyersbut they also don’t need to pay any interest no matter how long the checks remain in circulation before clearingThis is why banks and travel services are willing to provide this convenience
1It is convenient for the travellers to travel around the world as many banks and travel services issue travellers’ checks[答案]T
2There are no signatures of traveller s who have bought the checks[答案]F
3Quite a few traveller s like to buy the checks[答案]T
4Traveller s do not worry about the circulation period of the checks as there is no time limit for it[答案]T
5Banks and travel services are reluctant to provide traveller s’ checks[答案]F
★阅读理解根文章容完成选择题(题10分)
SCHENGEN VISA APPLICATION STEPS
Identify the country or countries you will be travelling toIt is particularly important to know which countries you are travelling to because it determines where and how you are going to send your application
●If you are intending to visit just one Schengen countryyou will need to apply for the Schengen visa directly with the embassy or consulate of that particular country
●If you are intending to visit two or more Schengen countriesyour application must be sent to the embassy or consulate of the country that shall be your main destination
●If you are intending to visit several Schengen countriesbut do not have a main destinationyou should apply for the visa at the embassy or consulate of the first Schengen country on your travel itinerary
Fill out an application form beforehand to obtain a Schengen visaYou can download and print off the form online
Prepare all the requirements for your Schengen visa applicationDepending on the consulate or embassyyou are required to show the following documents
●A valid national passport
●Evidence showing the purpose of your trip (eghotel reservations)
●Proof of medical insurance
●A roundtrip travel ticket
●Proof of funds
Check the processing time to ensure you get your Schengen visa on timeThe processing time varies per embassyso it is important to take the processing time into account when planning your trip
1This passage is mainly about__________
[答案]Chow to apply for a Schengen visa
2If you are intending to visit two or more Schengen countriesyou will need to send your application
_____
[答案]Ato the embassy or consulate of the country that shall be your main destination
3You can download and print off the form__________
[答案]Bon the Internet
4You are required to show the following documents EXCEPT__________
[答案]Ca birth certificate
5The processing time is__________per embassy
[答案]Adifferent
Know what productsservice you are offering from back to frontIn other wordsbe an information expertIt is okay to say I don’t knowbut it should always be followed up by but let me find out or possibly but this person will be able to assist youWhatever the situation may bemake sure that you don’t leave your customer with an unanswered question
Most of the communication that you relay to others is done through body languageIf you have negative body language when you communicate with othersit shows that you don’t careTwo of the most important aspects of positive body language are smiling and eye contactMake sure to look your customers in the eyeIt shows that we are listening to them and hearing what they are sayingAnd of course smiling is more inviting than a blank look or frown
Nothing surprises your customers more than an employee going the extra mile to help themAlways look for ways to go above and beyond the expectations of your customersIn doing soit helps them to know that you care and it will leave them with the Feel Good Factor that you are searching for
1The goal of customer service is to give customers an experience that meets their expectations [答案]F
2Leave your customer with an unanswered question is unacceptable [答案]T
3Both positive body language and negative body language are necessary in customer service [答案]F
4Eye contact is one of the most important aspects of positive body language[答案]T
5The underlined going the extra mile to help them in the last paragraph means going a long way to help them [答案]F
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档