- 1. 資訊管理與決策Information, Management, and Decision Making
- 2. Three Main Schools in Management TheoryTechnical-Rational
Planning,Organizing,Coordinating,Deciding,Controlling
Behavioral
High-volume,high-speed work
Variety,fragmentation,brevity
Issue preference:current,ad hoc,specific
Complex web of interactions,contacts
Strong preference for verbal media
Control of the agenda
Cognitive
- 3. Managerial RolesInterpersonal Roles
RoleBehaviorSupport SystemFigureheadNone existLeaderInterpersonalNone exist
LiaisonElectronic Communication systemsSource: XXXXXXX
- 4. Managerial RolesInformational Roles
RoleBehaviorSupport SystemNerve centerManagement information systemsDisseminatorInformation processingMail, office systemsSpokespersonInformation processing
Office and professional systems,workstationSource: XXXXXX
- 5. Managerial RolesDecisional RolesRoleBehaviorSupport SystemEntrepreneurNone existDisturbance handlerDecision makingNone exist
Resource allocatorDecision makingDecision support systemsNegotiatorNone existSource: XXXXXX
- 6. Modals of Individual Decision MakingRational model
Comprehensive rationality
Satisficing model
Bounded rationality
Muddling through
Successive comparison
Psychological
Cognitive types
- 7. Models of Organizational Decision MakingRational actor
Comprehensive rationality
Bureaucratic
Organizational output Standard operating procedures
Political
Political outcome
Garbage can
Nonadaptive organizational programs
