酒店日常语300句
1welcome to our hotel欢迎光
2Good morningafternoonevening早午晚
3How do you do(初次见面)
4How are you
5Wish most pleasant stay in our hotel祝酒店愉快
6Have a nice stay Have a good time Have a nice time 祝愉快
7I hope you will enjoy your stay with us 祝起愉快
8I hope you will enjoy your stay in our hotel 祝酒店愉快
9Let me introduce our manager to you介绍理认识
10Let me introduce myself 介绍
11This is our manager Mr Wang位理王先生
12Nice to meet you非常高兴认识
13Happy birthday 生日快乐
14Happy New Year新年快乐
15Merry Christmas 圣诞快乐
16Have a nice holiday假日快乐
17Wish you every success希成功
18Good luck祝运
19It is nice to meet you 非常高兴认识
20Metoo
21Wait a momentplease请等
22Just a moment please 请稍等
23Hold onplease请挂断
24Sorry he is not in at the moment读起现
25Would you like to leave a message需留言
26I beg your pardon起说便
27Can you speak a little slower please说慢
28Sorry I’ve dialed the wrong number起错电话
29May I speak to MrSmith请找斯密思先生接电话
30Speaking请讲(电话语)
31It is Wang speaking王请讲(电话语)
32Can I help you帮做什
33What can I do for you 做什
34Is there anything else I can do for you什做
35Thank you very much非常感谢
36Thank you for your advicehelp非常感谢建议帮助
37Thanks 谢谢
38It’s very kind of you真
39You are welcome乐意服务
40It is my pleasure服务荣幸
41with pleasure客气
42my pleasure谢
43I am at your service时服务
44at your service 时服务
45I’m sorry It’s my fault非常抱歉错
46Sorry to have kept you waiting抱歉久等
47Sorry to interrupt you抱歉扰
48I’m sorry about this抱歉
49I apologize for this道歉(较正式)
50That’s all right 紧
51Let’s forget it忘吧
52Never mind紧
53Excuse me may I have your name起知道名字
54Of coursecertainly然
55Can I come through please
56Would you mind if I take it away请问否介意撤走
57Could you sign the bill please签张帐单
58Would you like to show me your room card够出示房卡
59Let me show you to the Front Desk带总台吧
60Let me take you there带里吧
61This way please请边走
62Please follow me请
63Wacth your step心脚
64You first please您先请
65After you madam夫先请
66Go ahead and turn to the leftright前走然左右转
67It is on the second floorthird floorin the basement二楼三楼室
68It is next to the business center商务中心隔壁
69It is opposite to the shop商店面
70Go upstairsdownstairs to the third floor楼三楼
71It is in the lobby near the main entrance堂门附
72Please be careful心点
73Take it easy放心
74Don’t worry担心
75See you later会见
76See you tomorrow明天见
77Have a nice trip旅途愉快
78Wish you have a good journey希旅途愉快
79I’m sorry to hear that I hope you are better soon听真遗憾希快起
80Have a good rest休息
81Did you hurt yourself?您伤着没?
82Certainly sir If you can excuse me I’ll Fetch it先生果您允许离开话
83I’ll go and get it right away马您
84Excuse me扰
85I am sorry起
86Certainly madam let me help you然夫帮您
87Go ahead please You’re welcome请吧您意
88Thank you We are not allowed to drink on duty谢谢班时允许喝酒
89That’s very kind of youbut I can’t accept十分感谢谢谢您
90Excuse me I must serve that client请原谅必须料位客
91I’m sorrysir I must go Nice talking with you抱歉先生必须走啦您谈话高兴
92I see明白
93Please take your time sirThere’s no hurry请慢慢先生忙
94Don’t worrymadam We’ll see to it必担心夫会料理
95Don’t worry sir We’ll clean it up必担心先生会收拾干净
96May I take up a few moments of your time占您时间?
97May I speak to you for a moment madam您谈会话夫?
98I’ll be with you as soon as possible 快您服务
99Thank you for telling us madam 谢谢您告诉夫
100It won’t happen againPlease accept our apologies 种事会发生请接受道歉
101I will let the person in charge know 会件事员报告
102Here we are Room 2208第2208号房间啦
103Will that be all madam and sir夫先生?
104Let me take the luggage for you帮行李吧
105May I help with your luggage帮行李
106Is there any valuable in your bag包里贵重物品
107Is there any breakable in your suitcase箱子里易碎物品
108Where is the lift电梯里
109Can you tell me where is the elevator告诉电梯里
110Would you like to tell me where is the toilet告诉卫生间里
111Please take care of your child in the revolving door旋转门请顾孩
112Good bye we are looking forward to seeing you again见希够次见
113Excuse mesir the taxi you want is waiting for you扰出租车等
114Are these all the luggage of you行李里
115There are three pieces of luggage 里三件行李
116One suitcase and two bags箱子两包
117Your room is on the sixth floorplease go with me房间六楼请
118This is our book storeif you have time you can go to have a look书店时间
119If you want to browse internet you can go to business center果想网商务中心
120There is a professional bar on the second floor it is a nice place二楼专业酒吧非常错方
121Mr Smithcome in pleaseMay I put the luggage here斯密思先生请进行李放里
122Please take this one When you take back your luggage please show it请取回行李时请出示
123Gymnasium and the swimming pool is next to the lobby bar 健身房游泳池堂吧隔壁
124It is free for room guest住客免费
125This is your FAX传真
126Please check it and sign here请里签字
127The FAX fee will add to your room account传真费记入房间账
128Would you like to show me your room key出示房卡
129Would you like to tell me the guest’s room number and his name告诉客房间号码姓名
130Please wait a momentI will put you through right now请稍等马帮接
131I am sorry there is no answer起电话没接
132I am sorry the line is busy起电话占线
133Would you like to leave a massage想留言
134Would you like to call back later会
135Ok we will call you 7 o’clock in tomorrow morning 会明天早7点醒
136Have a nice sleep祝睡觉
137If you want to dial a DDDcallplease dial zero first果想国长途请先拨0
138then the area number at last the number you want然拨区码想号码
139I am sorry I can not hear you clearly I bag your pardon起没听清请说遍
140Do you want a pay call or collect call想方支付电话支付电话
141Room to room call just dial the room number房间间拨电话请直接拨房间号码
142The rooms under 10 floor add 2 in front of the room number10楼房间房号前面加拨2
143The charge of your telephone will add to your room account电话费会加房间帐户里
144Maybe the line is bad I will send somebody to check it线路点问题查
145Thanks for telling us this we will try our best to improve our service非常感谢告诉会力提高服务
146Please accept my apologiesI will do with it right now and give a reply to you请接受歉意马处理然答复
147I am very sorry to hear that I will report it to our manager and give you a reply soon听遗憾会报告理然答复
148Would you like to pay in cash or by credit card想付现金信卡结帐
149Here is your changeplease take it carefully找头请收
150Yes I see明白
151When would you like your table 您什时候餐
152Do you have a breakfast voucher早餐券
153What kind of food would you like 什菜
154What kind of drink would you like 什饮料
155Would you like something to drink before dinner?晚餐前想喝什麼?
156May I take your order now现点菜
157Would you mind serving now现菜
158Would you like coffee or tea 需咖啡茶
159How would you like your eggs 想鸡蛋烧
160How do you like your steak?牛排烹调?
161Well done (mediumrare)please全熟(五分熟全生)
162Would you like to pay separately 需分开算帐
163Excuse me sir madamhow about this dish先生女士 请问道菜样
164This is the red wine that you ordered点红酒
165Would you like smoking or nonsmoking area请问您喜欢吸烟区烟区
166I am sorry it is the best price起底价
167It takes about five minutes概需5分钟
168What your ordered will be ready soon点菜马做
169Here is your steakenjoy it please着牛排请慢
170A bill for both or a bill for each起付付
171Can I put the luggage here请问行李放里
172Can I clean the room now整理房间
173When would you like me to clean the room for you想什时候扫房间呢
174I will come later Is it OK会
175SirMadamI will come a minute later先生女士会
176SirMadam sorry to keep you waiting 先生女士意思久等
177Do you have some laundry您洗衣
178Yesthey are all in the laundry bag洗衣袋里
179Ohthere are 3 hours to18 I think it is enough for that We have express laundry service 哦现离18点三时想时间足够提供加快洗衣服务
180How about the charge费样
181Just pay 30 pecent surcharge for that需加30附加费
182I will do that for you right now sir先生现帮办
183Do you want it dry cleaned or wet cleaned 请问需干洗水洗
184There are not enough drinksplease send me more 饮料够请
185If there is something I can help please let me know果什做请告诉
186The telephone number of houskeeping is 2525 or 2300房务中心电话25252300
187Shoud these clothes only to be pressed 衣服需烫
188Housekeeping may I come in 客房服务员进?
189Please tell me your room number I will send a room attendant to deliver it to you right now 请告诉房间号码马服务员送.
190I will fetch you a drynewclean one at once 马干/新/干净.
191I will send a repairman to check it at once 马修理工检查.
192I am sorry we can not do that according to our hotel policy Please forgive us 抱歉根酒店制度样做请您谅解.
193It takes about half an hour to finish cleaning 扫房间需概半时.
194I am sorry I can not catch what you said Can you write it down 起记说话写?
195We have various types of rooms Which kind of room would you like to reserve 种类型房间想订种
196It is my pleasure to introduce our rooms 非常乐意介绍门房间
197We have single rooms double rooms deluxe single rooms suitsetc单房双房豪华单房套房等
198This is the introduction to our hotel 酒店介绍
199For which dates do you want to book the rooms 您想订天房间
200May I know your name 告诉名字
201Would you like to tell me whether you have made a reservation 请问您预定
202Just one minute let me check the reservation list 请稍等查
203Yes you have a reservation 您里订房间
204Would you like to show me your passport 您出示您护
205How are you going to make paymentin cash or by credit card 您算支付现金信卡
206Please pay two thousand yuan for deposit 请支付2000元做预付款
207I will do a deposit of 2000 yuan in your credit card 卡做2000预授权
208the room rate is five hundred and twenty eight yuan 房间价格528元
209This is the room key breakfast ticket 房间钥匙早餐券
210Shall I send a bellboy to take your bags and show you to your room now需行李员帮行李带房间
211 Breakfast restaurant is on second floor 早餐厅二楼
212I am very sorry sir We are fully booked 真抱歉房间预定满
213Woud you like me to contact another hotel for you 联系酒店吧
214I have reserved a single room for you You just tell them your name 已您订单房您须报名字
215Good evening I will be with you just in a moment 晚请稍等片刻
216I am very sorry for keeping you waiting I will be with you as soon as possible 抱歉久等马
217I am sorry I don`t know about it but I will check it for you right now 真起清楚马帮查问
218Would you like to tell me your room number I will call you a moment later 告诉房间号码会电话告诉
219Excuse me Would you mind spelling the name of your friend you intend to see 起拼朋友名字
220 What a shame惜
221When did he arrive here sir 什时候抵达
222Go along this corridorturn left at the end The book store is there 着走廊走头左转书店里
223The bar is open from 5 o`clock this evening to 2 o`clock next morning 酒吧营业午5点凌晨2点
224Yes we have saunaIt is on the first floor 桑楼
225The guest is not in his room Do you need to leave a message I can hand it to him for you 客房间需留言代转交
226Mr Zhang asked you to go straight up to his roomto wait in the lobby bar 张先生您直接房间堂吧等
227Would you like to give me your deposit receipt 您预付款单
228This is your bill Total is 860 yuan please check it and sign here 帐单总860元请里签字
229This is your change and your receipt please take it carefully 找零发票请收
230I am sorry your credit card can not be used in our POS machine Can you change another card or pay in cash 起信卡POS机换卡现金付
231If you want to pay in cash I will cancel the deposit of the credit card 果现金结账会取消信卡授权
232Our check out time is 12 o`clock at noon 退房时间中午12点
233If you do not leave before 12 o`clock you cancheck out first and leave your luggage here果12点离开先退房行李寄存里
234This item is for your mini bar`s consumption 笔费房间酒吧消费
235I am sorry you need to compensate 20 yuan for the damaged ashtray 起需赔偿损坏烟灰缸费20元
236Thank you hope you will stay with us again on your next trip Have a nice trip 谢谢希次光祝旅途愉快
237Just a moment I send a doorman to take a taxi for you 您稍等门童帮出租车
238 Congratulations祝贺您(恭喜)
239 How much would you like to change兑换少呢?
240 Sorry it’s sold out起卖完
241 Please don’t smoke here 请里抽烟
242 Do you want a single room or a double room想单房双房?
243 How long do you plan to stay here算住久?
244For how many nights住晚?
245How many people are there in your party起?
246I can book you a single room with shower for the 26th您26日订带淋浴单间
247What time will you be arriving您时达?
248Unfortunately we are fully booked for the 21st遗憾21日客房全部订满
249We won’t be able to guarantee you a room for May 6th 保证5月6日您房间
250For a single room the price would be 35 dollars单房价格35美元
251 Give me your passportpleaseWe need it for registration请护登记时需
252 What’s your occupationplease请问您职业?
253 What’s your address in your native countryplease请问您国住址?
254 Your room number is 1206 on the 12th floor您房间号码十二楼1206室
255 We’ll extend the reservation for you您延长预订
256 You may keep the room till 2 pmif you wish 果您愿意房间保留午两点
257 If you want to keep your room this afternoon we’ll have to charge you 50 of the price果您需住午您收50房费
258 Are you checking out today Mr Smith史密斯先生您天结帐?
259 That charge is for drinks taken from the minibar 笔钱您房间冰箱里取饮料费
260 Your overseas telephone call is included in the bill 您国际长途电话费包括帐单里
261 The service charge is included in this bill 帐单包括报务费
262 We accept the following credit cards…接受列信卡……
263 I’m sorrywe don’t accept personal cheques起收支票
264 If there’s anything you need just call reception果您需什电话服务台
265 If you wish to have breakfast in your room ask for room service on the phone果您希房间里早餐请通电话送餐服务
266 Here is a brochure explaining hotel services里册子介绍饭店项服务
267 You can make a long distance call from your room您您房间里长途电话
268 If you want a taxiyou can ask the reception to get one for you果您出租汽车您请服务台您辆
269 We have a computer wakeup service电脑醒服务
270 There is a KTV center on the ground floor楼KTV娱乐中心
271 We have a sauna bath with a massage service there too里桑浴室提供摩服务
272 We do not charge for the use of the health club进健身房收费
273 Shall I turn the cooling up冷气开?
274 Your bags will be kept at the Bell Captain’s Desk您包存放行李部
275 We’ll try our bestbut I can’t guarantee anything力保证什
276 There must be some misunderstanding里面误会
277 It’s necessary for him to pay for the damage必须赔偿损坏
278 Any comments and suggestion are always welcome欢迎您提意见建议
279 According to the hotel regulations the damage must be paid for酒店规定损坏东西应该赔偿
280 You don’t have to pay for it您着赔偿
281 I’m sorry to hear you are not feeling well today听说您天身体
282 What’s the trouble什方舒服
283 The phone number of our hotel is 2222222宾馆电话号码2222222
284 The waitress will be here in a few minutes服务员马
285 I’m sorry there aren’t any tables left now起没空桌子
286 Would you like to sit near the window您喜欢窗坐?
287 We are open from 6 in the morning to 11 in the evening营业时间早6:00晚11:00
288 We serve 24 hours24时营业
289 Here’s the menu菜单
290 Would you like Chinese food or Western food您吃中餐西餐?
291 Everything is a la carte里点菜
292 We have a buffet You can have all you want for 68助餐您交68元钱便吃
293 I’m sure you’ll enjoy it肯定您会喜欢
294 It’s delicious and worth to try鲜美口值尝
295 If you need anything elsejust feel free to tell me果您需什告诉
296 If you don’t like this dish how about getting you another one果您喜欢道菜换
297 In our hotel we don’t accept tips饭店收费
298 May I have a look at your invitation card您请柬?
299 Channel 6 carries programs in English第6频道播放英语节目
300 Will you please fill in this laundry sheet张洗衣单填写?
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