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2022年7月1380国开电大本科《商务英语3》期末考试试题及答案

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贡献于2022-10-04

字数:7935

2022年7月1380国开电科商务英语3期末考试试题答案
交际语(计10分题2分)
15题选择正确语句完成列话答案序号写答题纸
1―What can I do for youMadam
―_______ remit 500 yuan in cash to my son in Beijing University
AYou'd better
BI'd like to
CI'm asking you to
[答案]B
2―Don't hesitate to click on our website when you need us
―__________Thank you
AI can
BI will
CI was
[答案]B
3―___________________
―OKWe have 8 major retailers running demonstrations at most branchesand…
AQuality is the focus of the ad campaign
BA good advertising campaign will increase our sales
CLet's go over our promotion plans againshall we
[答案]C
4―Does modern logistics mean transportation and delivery
―____________Modern logistics is more about effective and efficient flow of materials and information
AYesyou're right
BNoit's not the whole story
CNoyou're absolutely wrong
[答案]B
5―________________
―They refer to the royaltiesincluding patent rightcopyrighttrademark rightand so on
AWhat about the tax base
BHow about the tax rate
CWhat are intangible assets
[答案]C
二词汇结构(题2分30分)
620题阅读面句子ABC三选项中选出填入空白处佳选项答案序号写答题纸
6Businesses can use free________ to build rapport and engage customers in products or services
Aproducts
Bexamples
Csamples
[答案]C
7Ideally a_________should be a winwin situation so both you and your customer will probably have to give in on some points
Anegativity
Bnegotiation
Cnegation
[答案]B
8More young people_________the organization once it began to teach business skills as part of the school day
Atook part
Bjoined
Cparticipated
[答案]B
9I'll_________the exchange rate and service charge and then type up the check for you
Afill out
Blook out
Cfigure out
[答案]C
10Too many debts in a company easily________bankruptcy
Aresult from
Blead from
Cresult in
[答案]C
11We usually keep a large supply________stock
Aat
Bon
Cin
[答案]C
12________the lawthey refer to transportationconstructionfinanceinsurance and the like
AAccording to
BApart from
CDue to
[答案]A
13In order to make proper reservationswill you send your acceptance to us_________a week before that day
Alater then
Bnot late than
Cno later than
[答案]C
14The following hints may help you stay energizedor at least________until you can make the time for rest
Aget you go
Bget you going
Cgoing to get
[答案]B
15I can't attend the meeting in Washington next week so I_________you as the most able substitute
Ahad proposed
Bproposed
Chave proposed
[答案]C
16Online banking refers to banking activities that________over the Internet on a secure website
Aare carried out
Bcarryout
Cwill be carried out
[答案]A
17The newlydesigned advertisement________a higher click through rate by the end of next monthI suppose
Ahave brought about
Bwill have brought about
Cwill bring about
[答案]C
18Are there any other features worth_________about the organization of the company
Amentioning
Bto mention
Cmention
[答案]A
19Through researchmarketers________find out the need for new pro duets and services
Amay
Bmust
Cshall
[答案]A
20When you set up your online bankingbe sure________all of your accounts at the bank are listed
Awhich
Bwhen
Cthat
[答案]C
三阅读理解(题4分40分)
2125题阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage l
Information is important because it provides the facts that supply chain managers use to make decisionsWithout informationa manager will not know what consumers wanthow much inventory is in stockand when more products should be produced and shippedIn shortwithout informationa manager can only make decisions blindly

Managers must understand how information is gathered and analyzedThis is where information technology comes into playInformation technology serves as the eyes and ears of management in a supply chaincapturing and delivering the information necessary to make a good decisionFor instancean IT system at a personal computer manufacturer may help a manager analyze the information and recommend an actionThe manager can use the remaining chips firstthen look at demand forecastand determine whether to order more chips

There are four reasons why timely and accurate information has become more important for effective logistics system design and operationsFirstcustomers recognize information about order statusproduct availabilitydelivery scheduleand shipment tracking as necessary elements of total customer serviceThenmanagers realize that information can be used to reduce human resource requirementsWhat's moreinformation increases flexibility with regard to howwhenand where resources maybe used to gain strategic advantageAnd finallyenhanced information transfer and exchange capability of using the Internet is changing relationships between buyers and sellers and refining channel relationships

21Why is information important to supply chain managers
ABecause managers need the information to make decisions
BBecause managers need to know what consumers want
CBecause managers want to know the product inventory
[答案]A
22Which is NOT the function of information technology
AInformation technology works to capture necessary information
BInformation technology is used to deliver necessary information
CInformation technology is applied to gather as much information as possible
[答案]C
23What is NOT considered as a necessary element of total customer service
Apro duet price
Border status
Cshipment tracking
[答案]A
24What kind of flexibility does the information increase
AThe flexibility to buy resources
BThe flexibility to use resources to gain strategic advantage
CThe flexibility to ask questions about resources
[答案]B
25What is changing the relationships between buyers and sellers
AThe available products
BThe use of the Internet to exchange information
CThe overall customer service
[答案]B
2630题根短文容判断出语句否正确正确写T错误写F答案写答题纸
Passage 2
International trade is the exchange of goods and services between countriesIt gives consumers and countries the opportunity to be exposed to goods and services not available in their own countriesAlmost every kind of product can be found on the international marketfoodclothesspare partsoiljewelrywinestockscurrencies and waterServices are also traded:tourismbankingconsulting and transportationA product that is sold to the global market is an exportand a product that is bought from the global market is an import

International trade can benefit us a lotTrading globally allows us to expand our markets for both goods and services that otherwise may not have been available to usIf you walk into a supermarket and are able to buy Indonesian bananasBrazilian coffee and a bottle of French wineyou are experiencing the effects of international trade

International trade brings US both advantages and disadvantagesFor instanceinternational trade may also make the world economy easily affected by factors like pricessupply and demandas well as global eventsPolitical change in As afor examplecould result in an increase in the cost of laborthereby increasing the manufacturing costs for an American sneaker company based in Malaysiawhich would then result in an increase in the price that you have to pay to buy the tennis shoes at your local mallA decrease in the cost of laboron the other handwould result in you having to pay less for your new shoes

26International trade exchanges goods and services between different countries and regions
[答案]T
27All kind of goods and services can be found on the global market
[答案]F
28A product that is bought from the global market is an export
[答案]F
29International trade may easily affect world economy
[答案]T
30Political change in one country has nothing to do with international trade
[答案]F
四写作(篇作文20分)
31根求写作文
Write a complaint letterYou just bought a smartphone and found that the phone doesn't work properlyYou may include the information below:
●when and where you bought the phone
●description of the problems
●your expected solutions to the problems
备注翻译
写封投诉信刚买部智手机发现手机正常工作您包括信息:
●时买款手机
●问题描述
●期解决问题解决方案
参考答案
Dear XXXI bought a XXX mobile phone from your website on June 1You promised that this mobile phone is the best in your store with the latest featuresYou also guarantee that it has a oneyear warranty period
Howeveryou know that the mobile phone will not work normally after a weekI don't want to complain too much hereWhat I want is a new replacement
Thank you for your quick and proper replyThank you for your quick and proper replyThank you and regardsxxx

参考答案二
A letter of complaint Dear Mr MSHellothis is Li HuaI bought a Nokia mobile phone in your shopping mall on September 2
The price is yuan I loved it the last three days But two days lateron the sixth dayI was chatting with my friend on the phone in the morning
SuddenlyI couldn't hear my friend's phone call He couldn't hear me I dial again and againbut I can't get the number
Now I try againbut I can't get through I believe there must be something wrong with the mobile phone Now I'm writing to tell you that I want you to change one so that I can get your reply

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