SHERATON SHENYANG LIDO HOTEL
沈阳丽喜登饭店
TRAINING ACTIVITY OUTLINE
培训活动纲
Task Standard Forms
务 标准表格
Code序号 OHSMRMA003
Objectives At the end of this session each trainee will be able to ensure business
arrangements are properly documented and special arrangement are
submitted for approval in an efficient manner
目 课程结束学员确保够商务活动安排进行文字处理
特殊情况提交级批准
Standard Follow up S& P
标准 参标准程序
Resources LCD Standards form example Flipchart Whiteboard
培训器材 LCD标准表格样翻转展示板白板
Method
培训方式
Training Steps
培训步骤
Time
时间
Question
提问
Introduction
And explanation FC
介绍解释
Lecture use LCD
运LCD讲解
Does any one know which kind of form will be used in sales department
谁知道销售部表格？FC (1)
Ø FIT Bookings 散客预订单
Ø Group Bookings 团队预订单
Ø Loss Business report 丢失生意报告
Ø Request for function space 功厅单
Ø VIP Reservation Request 贵宾申请表
Ø Complimentary Upgrade Request 免费房升级申请表
Ø Special Room amenitiessetup Request 特殊房间品摆放申请表
Ø ContractSpecial Rate Authorization
Ø 合特殊价格协议书
Ø Sales Call Report 销售报告
Ø Entertainment Request Form 宴请申请单
Ø Expense Account Form 费报销单
Ø Art Work Job Request 美工工作单
Show steps on prepared LCD explain reason for each step ask trainees to comment and question on each step
程序容逐条讲解讲解程中时请学员发表建议提问
15 minutes
15 minutes
Buzz group
分组讨
Practice
练
Summary
总结
Note
Different types of forms will be used to serve different purposes and functions
提示： 类型表格目功
This course should be divided two parts
课程分两部分：
Ø What is basically standard forms of sales department
( Review Flip chart 1 )
什销售部基表格？
Ø How do we use these standard forms
标准表格？
How do we use these standard forms
标准表格？
All answers will writing in whiteboard and correct
答案写白板然选择正确
Show all the example of the standard forms and ask trainees to fill out
展示表格样然学员填写
Review all the key points
回顾点
Ask question and have participant explain the standard and its importance Summarize critique points applicable to entire group
提问请参者解释标准重性 总结评估程中课程点
Note All standard must be signed by original person
before send out
提示：标准表格发出前必须签字
10 minutes
5 minutes
5 minutes
Total 45 minutes
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档
沈阳丽喜登饭店
TRAINING ACTIVITY OUTLINE
培训活动纲
Task Standard Forms
务 标准表格
Code序号 OHSMRMA003
Objectives At the end of this session each trainee will be able to ensure business
arrangements are properly documented and special arrangement are
submitted for approval in an efficient manner
目 课程结束学员确保够商务活动安排进行文字处理
特殊情况提交级批准
Standard Follow up S& P
标准 参标准程序
Resources LCD Standards form example Flipchart Whiteboard
培训器材 LCD标准表格样翻转展示板白板
Method
培训方式
Training Steps
培训步骤
Time
时间
Question
提问
Introduction
And explanation FC
介绍解释
Lecture use LCD
运LCD讲解
Does any one know which kind of form will be used in sales department
谁知道销售部表格？FC (1)
Ø FIT Bookings 散客预订单
Ø Group Bookings 团队预订单
Ø Loss Business report 丢失生意报告
Ø Request for function space 功厅单
Ø VIP Reservation Request 贵宾申请表
Ø Complimentary Upgrade Request 免费房升级申请表
Ø Special Room amenitiessetup Request 特殊房间品摆放申请表
Ø ContractSpecial Rate Authorization
Ø 合特殊价格协议书
Ø Sales Call Report 销售报告
Ø Entertainment Request Form 宴请申请单
Ø Expense Account Form 费报销单
Ø Art Work Job Request 美工工作单
Show steps on prepared LCD explain reason for each step ask trainees to comment and question on each step
程序容逐条讲解讲解程中时请学员发表建议提问
15 minutes
15 minutes
Buzz group
分组讨
Practice
练
Summary
总结
Note
Different types of forms will be used to serve different purposes and functions
提示： 类型表格目功
This course should be divided two parts
课程分两部分：
Ø What is basically standard forms of sales department
( Review Flip chart 1 )
什销售部基表格？
Ø How do we use these standard forms
标准表格？
How do we use these standard forms
标准表格？
All answers will writing in whiteboard and correct
答案写白板然选择正确
Show all the example of the standard forms and ask trainees to fill out
展示表格样然学员填写
Review all the key points
回顾点
Ask question and have participant explain the standard and its importance Summarize critique points applicable to entire group
提问请参者解释标准重性 总结评估程中课程点
Note All standard must be signed by original person
before send out
提示：标准表格发出前必须签字
10 minutes
5 minutes
5 minutes
Total 45 minutes
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档