SHERATON SHENYANG LIDO HOTEL
沈阳丽喜登饭店
TRAINING ACTIVITY OUTLINE
培训活动纲
Task Business Trip Standard
务： 商务旅行标准
Code 序号： OHSMRMA202
Objectives At the end of this session each trainee will be able to ensure
Market reach targets are achieved
目 课程结束位学员够确保商务旅行中达目标市场
Standard 1 Each sales trip has to be in accordance with the hotel Business Plan
标准 商务旅行必须遵酒店工作计划
2 The sales associate will make appointment with clients prior to
business trip
销售员工商务旅行前客户约定见面时间
3 Prepare sales kits and promotion flyer etc
准备销售册子销售推广宣传单
4 Book accommodation in Sheraton hotels or Starwood hotels if
possible Otherwise abide by hotels expense policy
预订仕达屋集团喜登酒店否遵酒店出差费政
策
5 Follow daily sales calls standard during the business trip
商务旅行中天工作遵日销售拜访标准
Resources LCD sales kits promotion flyer business trip expense form sales call
report
培训器材 LCD 销售册子推广宣传单 商务旅行费申请表 销售报告
Method
培训方式
Training Steps
培训步骤
Time
时间
Ice break
破僵局
Introduction
介绍
Raise interests
提高兴趣
Music Loud and the trainer is in uniform of sales manager standing straightly and smile
声音乐训导师着销售理服装面带微笑站学员面前
Selfintroduction and give a warm welcome
介绍学员表示欢迎
Question to test the trainee’s level
提问测验学员水
Does anyone know what the sales person do at hotel
30 seconds
2 minutes
5 minutes
Lecture
And questioning
讲解提问
Demonstration
演示
Summary
总结
Test
测验
谁知道销售部酒店做什？
WIFM 中获什？
Gain self confidence mean half success
增加信等成功半
Question 提问
q What is sales trip 什商务旅行？
q Why do we need sales trip 什需商务旅行？
q How can we do it 样做？
All answers will be written on the white board then correct
答案写白板 然选择正确答案
Show the standard of business trip and answer the questions ( use LCD and Flip Chart 1 )
运LCD 白板展示商务旅行标准回答问题
1 Each trip has to depend on hotel business plan or season with a clear objective
次商务旅行 必须酒店营活动计
划明确目标
2 Try to contact sister hotels or Global Sales Office find more information about target market
量联络区销售部找更关目标市场信息
3 Report to Director of Sales & Marketing about your tasks and your activity and results
写份报告市场销售总监关商务旅行目活动安排结果
4 A brief case or a business hand bag (for female associates) will carry
携带商务旅行包(女员工)
5 Sheraton Brand philosophy and Hotel Mission Statement should be promoted when appropriate
适时间推广喜登品牌酒店命宣言
6 Exercise SGSS effectively
运喜登客满意服务标准
Review all key points which are listed on Flip Chart
回顾翻转展示板点
How can we approve our sales market target ( Flip chart 1 )
样提高销售目标市场
(运翻转展示板 1容解答)
5 minutes
20 minutes
5 minutes
5 minutes
Total 72 minutes
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《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
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沈阳丽喜登饭店
TRAINING ACTIVITY OUTLINE
培训活动纲
Task Business Trip Standard
务： 商务旅行标准
Code 序号： OHSMRMA202
Objectives At the end of this session each trainee will be able to ensure
Market reach targets are achieved
目 课程结束位学员够确保商务旅行中达目标市场
Standard 1 Each sales trip has to be in accordance with the hotel Business Plan
标准 商务旅行必须遵酒店工作计划
2 The sales associate will make appointment with clients prior to
business trip
销售员工商务旅行前客户约定见面时间
3 Prepare sales kits and promotion flyer etc
准备销售册子销售推广宣传单
4 Book accommodation in Sheraton hotels or Starwood hotels if
possible Otherwise abide by hotels expense policy
预订仕达屋集团喜登酒店否遵酒店出差费政
策
5 Follow daily sales calls standard during the business trip
商务旅行中天工作遵日销售拜访标准
Resources LCD sales kits promotion flyer business trip expense form sales call
report
培训器材 LCD 销售册子推广宣传单 商务旅行费申请表 销售报告
Method
培训方式
Training Steps
培训步骤
Time
时间
Ice break
破僵局
Introduction
介绍
Raise interests
提高兴趣
Music Loud and the trainer is in uniform of sales manager standing straightly and smile
声音乐训导师着销售理服装面带微笑站学员面前
Selfintroduction and give a warm welcome
介绍学员表示欢迎
Question to test the trainee’s level
提问测验学员水
Does anyone know what the sales person do at hotel
30 seconds
2 minutes
5 minutes
Lecture
And questioning
讲解提问
Demonstration
演示
Summary
总结
Test
测验
谁知道销售部酒店做什？
WIFM 中获什？
Gain self confidence mean half success
增加信等成功半
Question 提问
q What is sales trip 什商务旅行？
q Why do we need sales trip 什需商务旅行？
q How can we do it 样做？
All answers will be written on the white board then correct
答案写白板 然选择正确答案
Show the standard of business trip and answer the questions ( use LCD and Flip Chart 1 )
运LCD 白板展示商务旅行标准回答问题
1 Each trip has to depend on hotel business plan or season with a clear objective
次商务旅行 必须酒店营活动计
划明确目标
2 Try to contact sister hotels or Global Sales Office find more information about target market
量联络区销售部找更关目标市场信息
3 Report to Director of Sales & Marketing about your tasks and your activity and results
写份报告市场销售总监关商务旅行目活动安排结果
4 A brief case or a business hand bag (for female associates) will carry
携带商务旅行包(女员工)
5 Sheraton Brand philosophy and Hotel Mission Statement should be promoted when appropriate
适时间推广喜登品牌酒店命宣言
6 Exercise SGSS effectively
运喜登客满意服务标准
Review all key points which are listed on Flip Chart
回顾翻转展示板点
How can we approve our sales market target ( Flip chart 1 )
样提高销售目标市场
(运翻转展示板 1容解答)
5 minutes
20 minutes
5 minutes
5 minutes
Total 72 minutes
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档